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“a happy stay”

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BEST WESTERN Naples Plaza Hotel
Ranked #26 of 59 Hotels in Naples
Certificate of Excellence
Reviewed 6 January 2014

1-6-14 Ellen & Neal Stayed for 4 nights will come back again. Service was good the room was clean the staff hard working. Used the laundry facilities they were good. The breakfast was good. Very nice pool area, an all around good stay. We were in 217 enjoyed the balcony!!!!!!!!!!!!!!!!!!

Room Tip: The back side of the building would be quieter
See more room tips
  • Stayed: January 2014, travelled as a couple
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1  Thank neal e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 18 January 2014

Thank you for completing the survey regarding your recent stay at our property.

GLAD! to hear you had another wonderful stay with us! Hope to see you soon! We love when guest share their comments about their stay. GOOD OR BAD! We WANT to KNOW!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
CHRISTIAN HERNANDEZ
FRONT DESK MANAGER
BEST WESTERN NAPLES PLAZA HOTEL
239-643-6655 EXT 513
IVANFLA1987@YAHOO.COM

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312 - 318 of 657 reviews

Reviewed 6 January 2014

Tilly - England
Stayed here for one night while travelling to Miami, there's 5 of us so we had a family room, were amazed by the size of the room, lovely shower, kitchen facility's were good, nice clear tele, fast wifi bad things were sofa bed was horrendous would feel every spring, nosy fridge & room smelt musty.

Stayed: January 2014, travelled with family
Thank Tilly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 18 January 2014

Thank you for completing the survey regarding your recent stay at our property.

We would like to apologize about the noisy fridge and for the pull out couch not being up to par. I can assure that this is an isolated event and in no way a reflection of BEST WESTERN.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
CHRISTIAN HERNANDEZ
BEST WESTERN NAPLES PLAZA HOTEL
239-643-6655 EXT 513
IVANFLA1987@YAHOO.COM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

My family and I stay here every year during the holiday. It's clean, big rooms, the best staff ever (they care so much), and the breakfast in the morning is tops. It's right off the freeway, and near plenty of restaurants and shops. Hands down, the best.

Ana - Thank you for getting me my Christmas gifts, I wouldn't have them if you hadn't of found and and told me I left them in my room.

5 stars.

  • Stayed: December 2013, travelled with family
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Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 6 January 2014

Thank you for completing the survey regarding your recent stay at our property.

Glad you enjoyed your stay with us at The Best western Naples Plaza Hotel. All of our staff love being able to accommodate any guest at any given time and I am extremely happy to hear that we were able to do so!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Best Western Naples Plaza Hotel
239-643-6655 Ext 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

This was my 4th trip to the Naples Plaza and it was as good as expected. GM Greg Nichols and his staff went out of their way to take good care of me. They upgraded their rooms with a 40" HD flat screen TV as well as new carpeting. I can't wait to go back again in Feb.

  • Stayed: December 2013, travelled solo
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1  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 6 January 2014

Thank you for completing the survey regarding your recent stay at our property.

Glad you enjoyed all our wonderful hard work and new reservation during your stay! It's always nice to hear the positive feedback from guest and we look forward to hosting you again very soon in the near future!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Best Western Naples Plaza Hotel
239-643-6655 Ext 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

The staff at this hotel is very friendly and helpful. We stay here frequently and enjoy visiting the area. Beds are comfortable and breakfast is outstanding. Best place for the money we've found anywhere.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank PATRICIA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 6 January 2014

Thank you for completing the survey regarding your recent stay at our property.

I totally agree with the comments you made about The Best Western Naples Plaza Hotel. We look to strive at our very best with all guest while visiting Naples,FL. We are here to help and serve you and no request is too big or too small!! STAY WITH PEOPLE WHO CARE!!!!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Best Western Naples Plaza Hotel
239-643-6655 EXT 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013 via mobile

After leaving the disaster of a motel down the street, we checked in here. The desk clerk gave us a suite to compensate us for our horrible experience at the other motel. It was a wonderful gesture from a place that didn't have many rooms left to being with, and the room is amazing!

  • Stayed: December 2013
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Thank Katie424242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 6 January 2014

Thank you for completing the survey regarding your recent stay at our property.

Glad we were able to accommodate you while having a negative stay at another property. I can understand how difficult it is to get to a hotel and then not be satisfied with the property. Anytime you need anything regardless of town or country we will be here to help!!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
Best Western Naples Plaza Hotel
239-643-6655 Ext 513

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank JulieHoudement
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this reviewResponded 6 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about BEST WESTERN Naples Plaza Hotel

Address: 6400 Dudley Dr, Naples, FL 34105-3849 (Formerly Naples Plaza Hotel)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Naples
Price Range: £90 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Naples Plaza Hotel 2.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your BEST WESTERN Naples Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Naples Plaza Hotel Florida
Naples Best Western

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