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“Great find” 5 of 5 bubbles
Review of BEST WESTERN Naples Plaza Hotel

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BEST WESTERN Naples Plaza Hotel
Ranked #25 of 59 Hotels in Naples
Boca Raton
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great find”
5 of 5 bubbles Reviewed 11 February 2014

We like to stay overnight for shows at the Germaine Arena. We usually stay a little closer to the arena. After our stay at Best Western we will stay here every time. Front desk upgraded us to a beautiful spacious 2 room suite with a full kitchen. I wish we were staying longer to enjoy the delightful room. They also have a very large beautiful outdoor pool.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Maryann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 3 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Glad that even though you were a little further then what you are used to, you still gave us a chance. WE DON'T DISAPPOINT when it comes to value. Here at The BEST WESTERN NAPLES PLAZA HOTEL we go out of our away to accommodate our guest and am happy to hear that we have won yet another loyal customer to our long list of satisfied customers.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
BESTWESTERNNaples@yahoo.com
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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567 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Burlington, WI, USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

We stayed for one night at this hotel. The man at the front desk said the room rate was $169, but when I mentioned it was priced at $130 on expedia, and other travel sites, he honored the lower price. I felt this was a good deal since so many other hotels in the area were asking closer to $200/night. The room we had on the first floor had 2 queen beds. It was very spacious, with an extra sink, micro, and fridge area. We also had a patio door that opened to a walkway to the pool. We swam in the outside heated pool and hot tub-in February- and our girls were very happy with it. It was very tranquil to have our room facing the pond. The continental breakfast was more than adequate. Some other reviews mentioned ants and bug problems. I saw three ants by the bathroom sink. To me it wasn't a big deal. I'd stay here again. Just wish it was closer to the beach. But it was easy to get to off the freeway. Very pleasant stay.

Room Tip: Ask for a room with a pond view.
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  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Geikens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 3 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Its always nice when guest share their comments about a stay when visiting Naples, FL.
For that, We thank you! Here at The BEST WESTERN NAPLES PLAZA HOTEL we honor ALL online rates and will even match SOME competitor rates. Sorry for the inconvenience with any ant issue. We do upkeep are regular pest control and am saddened by the news of guest encountering such issue.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
BESTWESTERNNaples@yahoo.com
239-643-6655 Ext 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chilhowie
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

We were traveling to Fort Lauderdale, Florida to go on our honeymoon cruise and stopped to stay for the night at this hotel. Very beautiful hotel, quiet and convenient to I75 so easy on and off the highway. Will definitely stay again when traveling in this area!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank RRH52899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 3 March 2014
Thank you for completing the survey regarding your recent stay at our property.

EXCELLENT? WE COULDNT AGREE MORE! THANK you again for taking time out of your vacation to share your comments about the hotel while visiting sunny Naples, FL.
We appreciate ALL feedback and are happy to hear we were able to provide you with exceptional service which ultimately is our goal.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely
Christian Hernandez
Front Desk Manager
BESTWESTERNNaples@yahoo.com
239-643-6655 ext 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Commerce Township, Michigan
1 review
4 of 5 bubbles Reviewed 10 February 2014

We stayed at this hotel on many occasions. This stay was an extended stay in January and as always the staff was excellent. The desk folks are most helpful and especially found Daniel to go out of his way to take care of us. Although the printer was down, they made accommodations to print out items from their own printer. They also provide for a nice breakfast which also included fruit daily and sausage every other day. The hotel is clean and the rooms comfrontable. The manager Greg seems to have trained his staff to look after the customer and maintains a very nice hotel.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 3 March 2014
Thank you for completing the survey regarding your recent stay at our property.

Richard! Thanks again for taking the time to provide us with your experience. Daniel tries very hard to accommodate all guest and make sure their need are meet. Makes me very happy to hear that we were able to provide exceptional service to you while visiting us in Naples, FL.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely
Christian Hernandez
Front Desk Manager
BESTWESTERNNaples@yahoo.com
239-643-6655 ext 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 8 February 2014 via mobile

If you are looking for cheap and decent place to stay in Naples, this is it. The room was clean and big. The staff were friendly. Calm environment but still close to I-75. Very convenient location. We didn't have breakfast here.

Stayed February 2014, travelled as a couple
Helpful?
Thank UntitledTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 3 March 2014
Thank you for completing the survey regarding your recent stay at our property.

BEST PLACE TO STAY!!! SO! We disagree there, ha ha. Again thank you for taking the time to share your experience. Housekeeping spends a tremendous time trying to make sure that all of our rooms are up to the highest of standards. The Staff really looks to make an impression on every guest here and try to welcome them as family while visiting Naples, FL. I am more than happy they were able to accomplish our goal.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Desk Manager
BEST WESTERN NAPLES PLAZA
BESTWESTERNNAPLES@YAHOO.COM
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Metamora, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 February 2014

We call Best Western and needed a room nearby for the night. We asked for a King bed and were told only Queens were available at our price point. When we arrived at the hotel, we told the clerk we were hoping for a King bed and she upgraded us to a King suite, no extra charge. I can't remember her name but I would like to thank her.
When we checked out Albert was very friendly and spent a little time telling us about our Best Western rewards. Breakfast was great. Waffles and hard boiled eggs' biscuits and gravy.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 27 February 2014
Thank you for completing the survey regarding your recent stay at our property.

I see you were able to notice our great renovations we have made throughout the property. Guess what! WE ARENT DONE!!! LOOK for more renovations in the upcoming year of course we will wait for the off season during the summer to do so. We dont want to disturb any guest who are escaping the cold up north. Thank you for the wonderful comments about Mayra and Albert, they really try their best to accommodate ALL of our guest who visit our lovely town.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Christian Hernandez
Front Desk Manager
BEST WESTERN NAPLES PLAZA HOTEL
BESTWESTERNNAPLES@YAHOO.COM
239-643-6655
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 February 2014 via mobile

The staff at the best Western Naples Plaza Hotel is great! I always stay down there for business. It is a very comfortable atmosphere and a friendly environment. I stay down there about once a week and every time they take really good care of me.

Definitely would recommend it.

Greg

Stayed February 2014, travelled on business
Helpful?
Thank biggreg2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 27 February 2014
Thank you for completing the survey regarding your recent stay at our property.

Greg! We love the fact that you took the time to place a review. We have been doing business with you for many years and am glad that you shared your thoughts about the BEST WESTERN NAPLES PLAZA HOTEL with other future guest.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Christian Hernandez
Front Desk Manager
BEST WESTERN NAPLES PLAZA HOTEL
BESTWESTERNNAPLES@YAHOO.COM
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Naples Plaza Hotel

Property: BEST WESTERN Naples Plaza Hotel
Address: 6400 Dudley Dr, Naples, FL 34105-3849 (Formerly Naples Plaza Hotel)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Naples
#28 Romantic Hotel in Naples
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Naples Plaza Hotel 2.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com and Booking.com so you can book your BEST WESTERN Naples Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Naples Plaza Hotel Florida
Naples Best Western

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