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“good location and good value”

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BEST WESTERN Naples Plaza Hotel
Ranked #23 of 59 Hotels in Naples
Laval, Quebec, Canada
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“good location and good value”
Reviewed 5 May 2014

We spent 2 nights at this hotel over a weekend where they were very busy due a hot air balloon fest. We asked for a room over the pool but were told that none were available and given a choice of 2 other rooms. We took the suggestion of the clerk stating it was going to be the quietest one considering the number of people and kids they were having. When we arrived to the room, we found it very basic and in need for renew and we were a little disappointed that we did not have a balcony. But after all, we only went to the room to shower and to sleep. I must say that the room was clean and that the beds are comfortable so it served its purpose for the price we paid. It had a fridge, stove, and microwave. The breakfast included was good and sufficient to get us started in the morning. The pool seemed quite large but we didn't go as we preferred the beautiful beach which is a short drive away. This hotel is very centrally located and all commodities are a short drive away. For us it was an in between location from Fort myers airport and Marco's island which we wanted to visit. Also we must mention that on our last day, Daniel was very accommodating by allowing us a late check out since we were taking a late flight. He also gave us good advice in good restaurant to go to.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Port Orange, United States
2 reviews
Reviewed 4 May 2014

I have stayed many times at this Best Western best value for your money. CVonvenient location to shops and beaches as well as Interstate 75. This room comes with a microwave, small refrigerator, coffee maker and hand dryer. I watched this place being built just love to come here.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bryn Mawr, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

Fantastic hotel with great customer service in Naples Florida. Comfortable and quiet room. Delicious breakfast included with your room. Excellent housekeeping service and all the amenities you would want at a great price! Beautiful pool area with a relaxing hot tub. I highly recommend this hotel to everyone!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Craig E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 3 May 2014

The whole experience was wonderful. The staff starting with the General Manager all the way to the Continental Breakfast Crew was just a delight. The Hotel was spotless. The open concept of the breakfast room was a great way to start your day. The water temperature of the pool was just right which is rare for hotels. The hotel staff was also helpful in directing us to some good restaurants. We would not hesitate to stay again.

Room Tip: The staff at the front desk asked us what are needs were and that's what helps. They are the exp...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elmhurst, Illinois
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 May 2014

We had 2 rooms next to each other-loved the extra sink in the bedroom with 3 women getting ready-worked well. Brought rollaway in & plenty of room on one wall! could easier walk to the bathroom without falling over the rollaway. Beds were very comfortable. Bright & airy breakfast room with lots of places to sit-good variety of food from hard boiled eggs to waffles to yogurt plus cereals. Location was close to 75 & not that far from downtown Naples-just a straight shot there. Lots of stores around the area. Did not use the pool but looked inviting! We had requested rooms next to each other & no problem with request. Would stay again if in the area.Certainly a good value for less than $95.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swedesboro, United States
1 review
Reviewed 30 April 2014

This is our second time staying at this Best Western and we were very satisfied. The room was very clean and spacious and the staff was very helpful. We have stayed at other hotel chains in Naples and prefer Best Western. We would recommend this hotel for families traveling with children or adults looking for a nice, clean hotel to relax.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunny Isles Beach, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2014

The hotel offers a large room with comfortable beds plus microwave and refrigerator and expanded continental breakfast at a very reasonable price in a convenient location.. The décor is a little dated but the value is GREAT. .

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review, 9 May 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 239-643-6655.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Christian Hernandez
Front Office Manager
BEST WESTERN Naples Plaza
239-643-6655 EXT 513
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Naples Plaza Hotel

Property: BEST WESTERN Naples Plaza Hotel
Address: 6400 Dudley Dr, Naples, FL 34105-3849 (Formerly Naples Plaza Hotel)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Naples
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Naples Plaza Hotel 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
BEST WESTERN Naples Plaza Hotel Florida
Naples Best Western

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