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“Much nicer than most Best Western hotels”

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Best Western Naples Inn & Suites
Ranked #7 of 59 Hotels in Naples
Certificate of Excellence
Farmingville, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Much nicer than most Best Western hotels”
Reviewed 16 April 2013

What a pleasant surprise. My wife and I booked a double queen suite. Clean and roomy with a computer, microwave, mini fridge/freezer, and great hot water and water pressure shower. The grounds are so nice and tropical. The best part were the pools which are heated and clean. The free breakfast was setup outside by one of the pools. Having stayed at many BW's over the years, this one really stands out. Highly recommended if you need a place to stay in Naples, Florida. Plenty of restaraunts and shopping in the local area.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sedona56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 23 April 2013
Our property offers both a unique, charming ambience and exceptionally clean accommodations in a central location--we are so delighted that you experienced just that! Reviews such as yours are exactly what our team strives for with every guest. We recognize that as a consumer, you have many options available to you when choosing a hotel property in Naples. Thank you for sharing your thoughts!

Angela Brincku
General Manager
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Jacksonville, Florida
Level Contributor
318 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 16 April 2013

The hotels are actually suites, which provide internet access, a full DVD library (available at the front desk), free putt-putt golf, and free-continental breakfast served poolside.
That being said, the true joy comes from the lush gardens, multiple koi ponds, unique and unusual sculptures that decorate the property.
There are two large pools and two hot tubs, decorated with sparkling lights that illuminate the pool.
This is a true gem!

Room Tip: Each room has its' own balcony. If you prefer to be socialize with others and/or have children...
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 23 April 2013
Thank you for your glowing review of your recent visit to our property! We truly do offer something for everyone. We appreciate your comments and hope to see you again on your next visit to the Naples area.

Angela Brincku
General Manager
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glasgow
Level Contributor
113 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 13 April 2013

The photos don't do the garden area justice. Very nice garden, pool and jacuzzi areas. Rooms were of a good size and came with a safe, computer, fridge and microwave. Good stay and good value for money, would recommend.

  • Stayed April 2013, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elvezGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 15 April 2013
Thank you for such a nice review! We are so happy to have exceeded your expectations. Our team is proud of the property and strive hard to provide guests with an unforgettable visit. Thank you for recommending us. We hope to host your next visit to Naples!

Angela Brincku
General Manager
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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 April 2013

We stayed at this hotel during spring break, March 24th and 25th. We had the one bedroom condo which was spacious and loved that it had a kitchen. The condo was nice with a flat screen TV in both the bedroom and living room. The condo had great furnishings although the condo itself does need a few upgrades such as the carpet and bathroom. There are two pools and two hot tubs on the property. One pool did not seem to be cleaned as much as the other pool and one hot tub would not warm up. The gardens were beautiful with all the fish ponds and fountains. The breakfast was not that great. There were only breads, bagels, cereal, waffles, and hardboiled eggs. They advertise it as a hot continental breakfast buffet, but it wasn't because what was available was not hot such as eggs, bacon, pancakes, etc. The second morning we opted to skip the breakfast and eat breakfast somewhere else. Also, there was no one at the breakfast area to attend us. The breakfast was poolside although there were not enough chairs or tables for the guests to use. They could use the restaurant on site to serve breakfast as a real continental breakfast buffet. In conclusion, I would probably stay at this hotel again only for a short trip.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank CrystalMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 15 April 2013
We appreciate your comments regaring your recent visit to the Best Western Naples Inn & Suites. While I am delighted that you found your accommodation spacious and well-equipped; I am sorry that you were displeased with the quality of the complimentary, deluxe, continental breakfast. We are always looking for ways to improve the guest experience, and will use your feedback in that endeavor. As a matter of future reference, we do provide trays at the breakfast area for guests who wish to enjoy their breakfast from their patios or balconies. We appreciate your business and do hope to be your destination of choice once again.

Angela Brincku
General Manager
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trail, BC
Level Contributor
258 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 10 April 2013 via mobile

This hotel is in a great location and is well priced. We enjoyed the beautiful gardens in which the pools are located and where they serve the continental breakfast each morning. We were in a suite room and had a fried and microwave in our room. It was a spacious room and we had the use of a computer in our room which was a pleasant surprise. Beds are very comfy.

Stayed April 2013, travelled as a couple
Helpful?
Thank mexicanbound5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 15 April 2013
Thank you for sharing your comments with us. A review like yours is exactly what we strive for with every guest. It is great to hear that your experience provided both quality and value. We look forward to welcoming you back on your next visit to the Naples area.

Angela Brincku
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Satsuma, Alabama
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 April 2013 via mobile

Overall, everything was good. My room was clean, the hotel was clean, I felt as though my car was safe outside, and the breakfast was good. The value is also good. My only complaint was the concrete mattress. The bed had no give to it at all. So if you like sleeping on the ground, you'll love the beds here. Otherwise, I'd pack a mattress topper.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 15 April 2013
Thank you for taking the time to share your feedback with us. We dedicate ourselves to providing guests with a good night's sleep, so I am both surprised and disappointed to hear that we failed you in that area. On the other hand, I am pleased that you overall you considered your stay a good value. Please feel free to contact me directly on your next visit to the area. I will personally ensure that you receive an excellent night's sleep.

Angela Brincku
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leominster, United Kingdom
Level Contributor
115 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 April 2013 via mobile

This establishment came to our rescue after our group including 3 children had experienced an horrendous night at a neighbouring hotel.
The price was the same per night, the rooms were clean, well presented and overlooking the pool.
Very nice continental breakfast
Very warm service at reception
And most important of all given our circumstances they found us 2 adjoining rooms and let us check in 4 hours early
The BW team did well

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcthetalc55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, General Manager at Best Western Naples Inn & Suites, responded to this review, 15 April 2013
Thank you for your review of the Best Western Naples Inn & Suites! Our goal is always to exceed guests' expectations. I am very fortunate to work with a committed group of individuals who enjoy providing all guests with a superior level of customer service. We appreciate your business and hope to welcome you back!

Angela Brincku
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Naples Inn & Suites

Property: Best Western Naples Inn & Suites
Address: 2329 Ninth Street North, Naples, FL 34103-4404
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Naples
#5 Best Value Hotel in Naples
#14 Romantic Hotel in Naples
#16 Family Hotel in Naples
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Naples Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Naples Hotel Naples
Best Western Naples Inn And Suites
Naples Best Western
Best Western Naples Inn & Suites Florida

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