We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Resort Like Atmosphere”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Naples Inn & Suites
Ranked #7 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 April 2014

My husband and I stayed here one week. Overall the location is good and we walked around a lot. It's a very short walk to Publix grocer and Walgreens across street. A walk to beach is approximately 1 1/2 miles. The room was very clean but I would have expected more Eco friendly cleaning products. The room reeked of bleach after maid serviced our room daily. The grounds are very well kept up with lots of lush plantings and koi ponds. As far as breakfast, it's the same thing every day. Processed scrambled eggs, sausage links, cold hard boiled eggs, bananas,white bagels, toast, tiny cinnamon rolls,cereal and make your own waffles. It would have been nice to have some variety in fruit and pastries. The pool and hot tub were nice and heated but plant debris should have been cleaned out more regularly.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jackshouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 9 April 2014

Thank you for your kind remarks, our location is a great benefactor to our hotel. We do our best to make sure we have a clean and up to date hotel for our entire guest. We apologize for any inconvenience regarding our cleaning products and we are currently looking into more efficient way of cleaning and Eco friendly products. We greatly appreciate your comments and look forward to your next stay with us.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,950)
Traveller rating
Traveller type
Time of year
Language
  • More languages

783 - 789 of 1,950 reviews

Reviewed 6 April 2014 via mobile

It's an old roadside style motel. It us very clean, except for the pool which had a green tinge to it. If you are looking for very basic accommodations, this will work. Try to get a room near the lobby. My room was in the end and it was a very long walk. They would only give me one room key because "they were running low"? Very strange. Don't expect Mitch and you won't be disappointed.

Stayed: April 2014
Thank Floridagator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 9 April 2014

Thank you for your comments. We appreciated every one of our guest and what they have to say about our hotel. Our property has been here since the 60's therefore, it does give the feel of an "old roadside" hotel. We do our best to keep everything updated and to the very highest standards as a Best Western Hotel. We are glad that you were happy with your stay and look forward to having you here with us again.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

This hotel was very welcome after the horrible stay in Miami. Two flat screen TV's with DirecTV access, spacious room, really friendly staff, nice neighbourhood. I wish we could have stayed longer than 1 night really.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chenling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 9 April 2014

Thank you so much for your kind remarks about our hotel. We consider dedicated and competent staff members our most valuable asset. We want our guest to feel right at home with our decor of the rooms and technological systems. We are glad you enjoyed your room and we hope to see you again for an extended stay, so that you can access more of our amenities such as our DVD collection and bike rentals.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Needed to find a room for 3 nights as we checked out of the edgewater beach hotel due to poor facilities and lack of customer service.
On arrival at the best western the reception staff were very friendly and accommodating offering us a selection of rooms and rates.
We opted for a two bedroom appartment , it was a little dated but immaculately clean. It is well equipped and has 3 large flat screen TV's . A balcony from the main bedroom and plenty of storage space.
There are two pools with tropical landscaping and jacuzzi with plenty of sun loungers and table and chairs it has a lovely relaxed atmosphere.
Each morning there is breakfast set up by the pool with cereals, toast , bagels, coffee, eggs , waffles and sausages , the staff there are very friendly and welcoming and this is included in your room rate.
Within walking distance to shops and restaurants and a short drive to the beach.
Thank you for our relaxed stay with you, we shall definitely return.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 5338Emma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 9 April 2014

Thank you so much for your kind comments. We are glad you enjoyed your three day experience with us here at the Best Western Naples inn & Suites. We do our best to make you feel right at home with our updated system, and large spacious rooms for you and your family. it is gratifying to know that our performance was effective and appreciated. We look forward to have you with us in the near future.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

Nice place with great attention to landscaping. Sculptures and tropical plantings were nicely done, and the rooms were not large but well designed with a small fridge, microwave and safe. The one thing we didn't enjoy was breakfast, which seemed to be the standard fare offered at many less expensive chains. Cold cereal, terrible powdered eggs, no fresh fruit besides bananas, and a poor set up that had people piling up to get a paper plate and the flimsiest plastic tableware imaginable. The breakfast was served outdoors at a tiki bar. Following a substantial rain, none of the tables and chairs were wiped dry, forcing people to either do that themselves or pile into the one dining area which offered large conference style tables for customers who were mostly couples. One would expect better of a pricier Best Western hotel. Are real eggs out of the question?
The hotel offers a good selection of DVDs but no instructions in the room on how to use the DVD player. Given that each system is different, why do hotels not offer specific instructions along with the TV channel listing?

Room Tip: Ask for a room with a balcony overlooking the pool. Second floor is probably quieter.
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ringbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 3 April 2014

Thank you for your comments concerning your stay at the Best Western Naples Inn & Suites. I appreciate taking the time to write and hope you will accept my apologies for any inconvenience you experienced.

We appreciate your patronage and hope you will give us a second chance to correct the inconveniences you experienced. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

Great staff Great room Beautiful Gardens and art work Will stay two weeks every year I can for my March break Every year it becomes better. New furniture, new breakfast items, no smoking anywhere Easy access to many restaurants and not far to the beach

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 3 April 2014

Thank you for your kind comments regarding our staff and service. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction and we look forward to have you with us in March 2015.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

Wife an I stayed here recently and we would really like to thank the staff at reception, our taxi that we had booked hadn't turned up for us to catch our transport to Miami, I believe the staff are mother and son, she could see we were panicking a bit regarding the taxi so she asked what location we were being picked up at and then asked her son to fetch the car and take to us to where we were heading to, the young lad got us there on time also. A big thank you to you both.

The hotel grounds and the pool were awesome, breakfast is what you would expect. All the staff that we encountered were all very friendly. I would recommend hiring the bikes to take to downtown as the bike lanes are safe all the way.
Nice a little irish bar also which is in the shopping mall area opposite hotel, cool down over a nice pitcher of blue moon.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Minty9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 3 April 2014

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our hotel. We consider dedicated and competent staff members like Ian our most valuable asset. He was pleased that you acknowledge his efforts.

We look forward to your return.

Sincerely,

Yuri J. Ambrosio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Naples hotels
Ramada Naples
#23 of 59 in Naples
1,469 reviews
North Naples
Doubletree Suites by Hilton Naples
Show Prices
Show Prices
Show Prices
Inn of Naples
#19 of 59 in Naples
1,342 reviews
Naples Bay Resort
#5 of 59 in Naples
1,641 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Naples Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Naples Inn & Suites

Address: 2329 Ninth Street North, Naples, FL 34103-4404
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Naples
#4 Business Hotel in Naples
#14 Romantic Hotel in Naples
#16 Family Hotel in Naples
Price Range: £89 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Naples Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Best Western Naples Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Naples Hotel Naples
Best Western Naples Inn And Suites
Naples Best Western
Best Western Naples Inn & Suites Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing