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Best Western Naples Inn & Suites
Ranked #7 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Reviewed 22 May 2014

Decided to stay here after a couple of interesting stays in Miami and Marathon. For a similar amount of money the standard of the room/suite is incomparable. I (and my wife) used Best Western a lot when we spent 3 months traveling in the US a few years ago and were never disappointed then so I felt confident about this booking.
The suite had 2 queen beds one of which was very comfortable, I don't know about the other one as I can only sleep in one bed at a time. The TV's are huge, the one in the sitting area is probably too big for the size of the room. Good to have a fridge and microwave although I only used the former.
My one gripe is the breakfast. Paper plates and plastic cutlery doesn't do it for me and the lack of seating space detracts from the experience. What happens when it rains?
All in all I can thoroughly recommend this hotel.

  • Stayed: May 2014, travelled solo
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Thank alannsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 24 June 2014

Thank you so much for taking the time to leave such a wonderful review of our location. We are thrilled to hear you were so satisfied with your room, and have noted your concerns regarding our breakfast situation. However, should you decide to stay with us again, just know there is and indoor area designated for eating your breakfast available every day.

Sincerely,

Yuri J. Ambrosio

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789 - 795 of 1,992 reviews

Reviewed 22 May 2014

We were upgraded to the two bedroom suite which had new carpet, leather sofas and excellent beds. The suite had three TV's with the widest channel selection (DIrecTV I believe) during our Florida trip. The kitchen was dated but functional, clearly older than the updated rooms. The bathroom fan made a horrible noise and dragged down the overall quality of our stay.
The garden art is quite something, probably 30 different pieces, some of them quite original.

  • Stayed: May 2014, travelled with family
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Thank Christian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 22 May 2014

Thank you for taking time to submit this survey regarding your stay at our hotel. We apologize for the inconvenience the bathroom fan may have caused you during your stay at the Best Western Naples Inn & Suites, just know we are addressing this problem and will have it taken care of promptly. We take pride in the quality of our gardens here on site, and are pleased to note that you enjoyed them. We hope you return for a stay next time you are in Naples, as we can assure you your complaints have been acknowledged and will be addressed.

Sincerely,

Yuri J. Ambrosio

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Reviewed 20 May 2014

Lush gardens that are beautifully manicured, 2 nice pools, huge hot tub-close to attractions and restaurants. Shopping mall and a Publix are also close by. Beach is close, but you do need a car to get to it. Wonderful weekend.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank 654sindyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 22 May 2014

Thank you so much for the kind review. Our garden is one of our finest features, and we are pleased to see that you enjoyed it along with our various other amenities. We hope to have you again at the Best Western Inn & Suites of Naples!

Sincerely,

Yuri J. Ambrosio

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Reviewed 20 May 2014

Our room looked out onto the courtyard and pool...very tropical looking setting. We thoroughly enjoyed having instant access to the pool, hot tub and breakfast area . Hotel is quiet and clean and we would recommend staying here while in Naples.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Wisconsin929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 22 May 2014

Thank you so much for your review, as we are thrilled to hear that you were pleased with your room and the view that came along with it. Our pools and hot tubs are some of our most valued amenities, so it is always a pleasure to hear that they are being taken advantage of and enjoyed by our guests. We are also happy to hear you were satisfied with the cleanliness of our room.

Sincerely,

Yuri J. Ambrosio

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Reviewed 20 May 2014

Beautiful location. Rooms are first class, There is a complete breakfast outside by the pool. Staff very helpful. Nice pool and spa which are all lit up at night. Good base location for sightseeing in the Everglades and Naples area. Plan to visit again.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank jeromee786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 22 May 2014

Thank you for the kind review. Our staff is one of our most valued amenities, and we are thrilled to see that you found their services to be helpful during your stay at our hotel. We agree that our hotel is a great starting point for anyone wishing to visit the Everglades and Naples area, and advise anyone wishing to visit these locations to stay at the Best Western Naples Inn & Suites. It will be a pleasure to have you as our guests again in the future!

Sincerely,

Yuri J. Ambrosio

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Reviewed 15 May 2014

Just had 5 nights at this BW, excellent value. Spotless housekeeping, super location to shopping, restaurants and the beach, but you do need a car, which everyone usually has. Tv's were top quality New HD models. Not a new hotel, but a very high quality offering at it's price range. We spend very little time in our room so hate to spend a bomb, but want to be comfortable....this fit the bill perfectly. Can't even think of anything that we were unhappy about. Our ground floor room looked out on a lovely garden, so relaxing to have your morning coffee in the sun.

Room Tip: We Enjoyed being on the ground floor so grabbing breakfast and taking back to our sitting area was q...
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  • Stayed: May 2014, travelled as a couple
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Thank Ramona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 22 May 2014

Thank you for your stay at the Best Western Inn & Suites of Naples, and for the kind review you have left us. We find our rates to be very modest, especially here in the high-end town of Naples, so we appreciate the fact that you also felt this way regarding our value. The fact that you could not think of even a single complaint makes us extremely happy, as it is our number one priority to ensure all of our guests leave our location happy with their stay. We hope to have you again at the Best Western Naples Inn & Suites!

Sincerely,

Yuri J. Ambrosio

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Reviewed 13 May 2014

Naples is an expensive place to stay, this hotel was good value for the location and the central garden was "Special" - worth a look - beautifully put together, rambling - a piece of horticultural art. However, outside the main garden the place looks a bit like a concentration camp - all painted camouflage grey. It has no restaurant although there are plenty of nice places to eat nearby.The breakfast (in the beautiful garden) is a bit of a bunfight not really enough tables for everyone in the garden and not enough food stations for the population - I thnk they must have added the outer buildings later and not updated the facilities to meet the increased clientel. We had a family suite apartment which was spotless and looked like something out of a time machine from the 70's (except for the huge flat screen TV which was top notch). I do not regret staying there for one night.

A strange and worthwhile experience - very "Best Western".

Room Tip: Get one over looking the garden biut the others are also OK.
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  • Stayed: April 2014, travelled with family
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1  Thank StephenCZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWmanagement, Manager at Best Western Naples Inn & Suites, responded to this reviewResponded 22 May 2014

Thank you so much for taking the time to review our hotel. We are happy to hear you were pleased with our on-site garden here at the Best Western Naples Inn & Suites, as we find our landscaping to be one of our finest amenities. We have taken note of your comments regarding the appearance of our hotel buildings, and will consider addressing this problem in the near future. We apologize that our breakfast did not meet your standards, however we must make it known that there is an inside breakfast section featuring several extra tables for our guests. We understand you may not have noticed this, and will make sure in the future to remind our guests that this station is available to them during our breakfast hours. We are glad that you have no regrets staying at our hotel, and hope that in the future if you so choose to stay with us again, you will be completely satisfied with your visit.

Sincerely,

Yuri J. Ambrosio

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Additional Information about Best Western Naples Inn & Suites

Address: 2329 Ninth Street North, Naples, FL 34103-4404
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Naples
#4 Business Hotel in Naples
#14 Romantic Hotel in Naples
#15 Family Hotel in Naples
Price Range: £80 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Naples Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Naples Hotel Naples
Best Western Naples Inn And Suites
Naples Best Western
Best Western Naples Inn & Suites Florida

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