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The Ritz-Carlton, Naples
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Reviews (2,080)
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1,433
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All reviewsgumbo limbomineral poolsushi barpoolside cafeclub levelfamily poolfour seasonsan umbrellabeach restaurantturn down servicevalet parkingbeautiful hotelpool staffgolf resortgulf view roomwatching the sunsetgulf of mexico
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1,204 - 1,209 of 2,080 reviews
Reviewed 19 December 2013

What can I say other than amazing! This is a beautiful resort. The rooms are very well appointed and spacious. It's fair to say that every small detail has been thought about. The staff are all very helpful and friendly. I visited on a business trip and would highly recommend the hotel.

Stayed: December 2013, travelled on business
Thank andyse11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Stayed on Marriott points Saturday til Tuesday, 12/14-16, 2013. Room was small and we were upgraded due to being a platinum member. Very clean and nicely decorated w a balcony and 2 chairs that overlooked the central courtyard and beach/gulf. Room had a little fridge, couldn't fit bottled beer in it but had room for waters. We used the gym all 3 mornings. It is top notch and has all equipment needed. Staff very helpful and towels, water and even cold towels are provided. Plenty of tvs and ear buds too. We ate at Terrazzo, Italian restaurant and it was excellent! Split a Caesar salads and had bolognese and lamb ragout for entrees. Everything was good and would definitely recommend this restaurant. Had coffee and cafe mocha in the mornings at the gourmet shop and it was as good as Starbuck's. We had sushi and wine and beer in the Dusk Bar and it was really good if not a little expensive ($60 for 1 wine, 3 beers and one large roll). Gumbo Limbo food was very good, w good service, great food and a great venue by the water. Two pools, one for families and one for adults only. Did not use the spa but they have plenty of offerings.

Stayed: December 2013
Thank Suewilli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

we stayed at the Ritz-Carlton Beach Resort in November 2013 with our little daughter. We got the recommendation from Worldtop7 travel portal and have to say it was a great decision. The hotel is completely new renovated, features two pool one adults and one family pool. All is clean and very well maintained.

The beach is one of the best beaches in Naples and directly connected to the hotel. What we loved
no resort fee, 24 hour gym, the connected rooms if traveling as a larger family, this is a great luxury resort for families offering nature activities for kids of various ages; the VUE high-tech entertainment centre is great for kids, teens, and even adults

One night we had dinner at the newly opened Dusk restaurant offering best sushi in Naples, but there are no kids allowed from 8pm.

Must do; have a sunset drink at the Gumbo Limbo restaurant with some of their great cocktails and enjoy a their spa ( though is is a bit expensive)

Only cons: only valet parking available, no self parking, there is fee for internet and bathrooms are on the small side.

Room Tip: ALL rooms have sea views (partial sea view for some); if booking for a group or large families then ask for rooms with connecting doors
  • Stayed: November 2013, travelled with family
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Thank Nicole A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

Luxury hotel, luxury service, luxury property. This property lives up to all the Ritz Carlton standards. Upon arrival, the valet asked us how our travels were, and I mentioned we had some travel difficulties... the next day, a bottle of wine was in our room with a note from the manager stating, "hope your stay here is better than your travels." I mention this, because it takes great service and training, for an off the cuff comment to a valet, to make its way to a hotel manager. Impressive to me. My family and I stayed here right before the hotel started the recent remodel and renovations. Gulf front room was great, beach was great, pools were great with kids, and food and restaurants were excellent all around. We did not even leave the property for anything. Everything is pricey, but it is the Ritz Carlton, so that is to be expected. We look forward to returning and will do so.

  • Stayed: May 2013, travelled with family
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Thank Thurston1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

Wow. I now understand why this hotel wins so many awards. The staff are friendly and helpful. The rooms are comfortable. The food is excellent and plentiful. And the weather...well, it was Florida in December and the only part of the country experiencing temps in the 80s. Aaaah. Our arrival was delayed by one day due to flight issues. But the front desk made sure our room was ready when we arrived in the morning. We stayed on the Club level and felt the staff there really took the time to understand your needs and make any request happen. The beach front is full of white sand and lots of room to relax and hear the waves. Dusk restaurant/bar had the friendliest bartenders I've ever met! What a great crew! I'm afraid to travel anywhere else because I think my experience here has ruined it for other hotels. ;) Thanks Ritz-Carlton for exceeding my expectations.

  • Stayed: December 2013, travelled with friends
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Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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