This was our first time in Naples. I am absolutely in love with this hotel! The service is absolutely perfect, so friendly and yet always courteous and prompt. We had two rooms, one a suite on the club level (for my husband and me) and a beautiful beachfront room on the 9th floor for the kids. Both were spotlessly clean and so beautifully decorated.
The details are just perfect, right down to the coffee stations throughout the hotel. The towels are just soft enough and the beds are amazing. Can you tell we loved our stay?!
On a less-good note, we found the restaurants (Gumbo Limbo and Terrazo) to be less stellar, service-wise. We would skip those next time. The food was merely fine and without the great Ritz-quality service just not worth the price. Since those aren't the hotel I still think the hotel merits a "5" ranking. Just not sure if I want to go to the trouble of reviewing the restaurants!More
- Free Wifi
- Free Parking