We stayed at the Ritz for a week over the Christmas vacation, and couldn't have been more pleased. The service level is what sets this beautiful property apart from other 5 star resorts. Rebecca Putier on the concierge desk made sure we had reservations to top restaurants during the busy Christmas season (and went above and beyond checking in on us, and making calls to the chef at one restaurant to make sure they could accommodate a gluten free diet). Mavis in the fitness center seemed to know everyone and have a cold towel at exactly the right moment. The pool and beach staff was exceptional .. and took care of us each day in a way that made us feel truly pampered and relaxed.
The food at the onsite restaurants was excellent. The beach is gorgeous. We will be back!
One note .. we were at the resort before the true "high season" began, and we did notice a difference when everyone arrived after Christmas. It lost a bit of the intimacy that we experienced early in our stay, but the staff continued to be outstanding. To really get the best experience, try to go on the less busy weeks.More