It's a beautiful hotel on a lovely beach but what I'll remember is the considerate service we got at the front desk. My travel agent booked us an oceanfront room but forgot to specify a king-sized bed. They had only a room with two beds. I never complain about stuff like this, particularly when it wasn't the hotel's fault.
I did say I wasn't happy. Without argument they upgraded us to a suite at the same price. That kind of consideration was evident at every level of this hotel.
That said, it is a large hotel, popular for weddings and business meetings. That means more noise. The ritz is a "U" shape facing the beach and even on the 10th floor you could hear people outside at ground level late at night. You can't hear it with the balcony doors shut but we liked listening to the ocean, rather than some coordinated corporate 'whoop' that seemed to be the motivational chant for one company or another.
The breakfasts here are far beyond the usual hotel fare and the bar overlooking the beach is just a great place to watch the sunset or a place to bring a cup of coffee early in the morning.
Every single person you meet here, from the parking valet to the concierge is just tremendous and that alone would make us go back.More
- Free Wifi
- Free Parking