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“Beautiful Resort, but waaaaaay too crowded”

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The Ritz-Carlton, Naples
Ranked #8 of 59 Hotels in Naples
Certificate of Excellence
baltimore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful Resort, but waaaaaay too crowded”
Reviewed 25 March 2010

Stayed at this location for 3 days recently and while it was a very beautiful resort, I had some drawbacks about my stay. I figured it would be busy since it was prime springbreak season, but for such a highpriced/5 star hotel, they were way too overbooked and it ended up affecting the quality of my stay. If I am paying almost $2000 for 2 nights at a hotel, I expect to have no problem finding chairs by the pool, a spa that is relaxing and not over crowded with teenagers monopolizing everything,( and making a ton of noise), either no or very little waiting time for a table at breakfast, a gym that has equipment available for use, etc, etc. it even took the parking attendants over 30 minutes to find our car (they were very polite, but still). Again, the hotel is very nice, but if you don't mind staying in a hotel that keeps itself at 100% occupancy and still charges its standard rates, go ahead and book a room at the Ritz Naples! By the way - I have stayed at the Ritz at Lake Oconee,GA, Buckhead, GA, Amelia Island FL, San Francisco, CA, and Washington DC and have always had a very pleasant stay at these locations.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank blklab01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,851 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (457)
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English first
Boston, MA
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 March 2010

The pluses: This is a great beachside hotel. Two pools; family and adult. Tennis courts. Enormous spa, which is lovely but you have to walk outside of the hotel to get to it. Nice shops are hidden on the lower floor. Shuttle service to the golf resort- which has a nice playground for kids and great fire pits for adults...plus the golf!!! As always, excellent staff service and delicious food.

The minuses: the rooms are dated and could use renovation. There isn't much within walking distance (restaurant or shopping), so a car is needed to get off the resort. The golf resort isn't that close (~10-15 minutes away) if you have to go between hotels often.

I would recommend for meetings, family time at the beach and the pool, and a girls spa weekend! This is not a 'hot spot': the guests tended to be at least 40+ when we were there.

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tennessee
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 March 2010

Nice hotel but not as nice as other Ritz Carltons. I have stayed at the Buckhead, Amelia Island and Lake Oconee and would say this hotel gets a grade of B compared with these others Ritz Carltons. Why: The Restaurant Terrace is out dated and needs to be redone and the Breakfast Buffett is not even close to being as good as the Buckhead location. The turndown service was late every night. After the house keeping finished our room in the morning, the room smelt like amonia. The fitnes center was nice but the shower/steam room were in the spa next door and cost 35.00 to use. Some of the staff were awesome: lady in the icecream/coffee shop, fitness center attendant and Mike the waiter at the Terrace restaraunt

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dinogt4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 15 March 2010

Typified a good Ritz property. Great location, service, amenities, food. Pool and beach chairs can go early.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CPRYYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2010

My wife and I stayed here for only 1 night on our way up to Orlando from Miami. I must say that this is the most luxurious and grand hotel i have ever stayed in. The pool area and private area of beach are great and very relaxing. Our room was of a very high standard with an amazing view of the ocean. The only negative was the $27 per day valet parking and no self parking. Thankfully we were only stopping for one night otherwise this would have been an extremely expensive add-on! For the price of a room I would expect there to at least be free self parking.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fitzy1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock, Arkansas
2 reviews
Reviewed 20 February 2010

The service was impeccable; the room was immaculate! Loved the spacious bath/dressing area. The hotel toiletries even included such things as a lint roller and emery board. Would definitely stay here again!

Stayed September 2009, travelled on business
Helpful?
Thank FDennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 February 2010

This property is beautiful! Service is A+++. We visit naples several times in the winter each year and look forward to staying at the Ritz! The staff goes above and beyond. The club level is to die for! We are counting down the days to our next trip!

Stayed January 2010, travelled as a couple
Helpful?
Thank jkellie1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Naples

Property: The Ritz-Carlton, Naples
Address: 280 Vanderbilt Beach Road, Naples, FL 34108-2371
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Naples
#2 On the Beach Hotel in Naples
#4 Family Hotel in Naples
#4 Spa Hotel in Naples
#5 Luxury Hotel in Naples
#11 Romantic Hotel in Naples
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Naples 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on the pristine white sands of Southwest Florida’s Gulf Coast, The Ritz-Carlton, Naples is a Five Star, Four Diamond beach resort that appeals to today’s sophisticated traveler with an array of pampering amenities. With stunning views of the Gulf of Mexico, the resort offers a variety of innovative dining experiences, a luxurious, 51,000 square-foot world class spa, two heated pools, a high tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Only three miles from the beach resort and accessible by a convenient hotel shuttle, the 295-room Ritz-Carlton Golf Resort is ranked as the #1 golf resort in Florida by Conde Nast Traveler magazine and as one of the 15 best luxury golf resorts in North America by Golf Digest. The golf resort is home to a pair of 18-hole signature Greg Norman golf courses at Tiburon and hosts the annual PGA TOUR Franklin Templeton Shootout. ... more   less 
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Also Known As:
The Ritz-Carlton, Naples Hotel Naples
Naples Ritz Carlton
Ritz Naples
Ritz-Carlton Naples
The Ritz-Carlton, Naples Florida

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