This Hotel is nicely appointed in the lobby, when I entered I was very impressed and thought I had hit the jackpot with my internet pick. But the desk clerk, although friendly was not at all helpful. There are no services so you are on your own. The rooms are clean but very low on amenities. Coffee machine was dinky, and they only give you one tiny packet of powered milk so you were out of luck if you wanted a second cup cup. The only choice was caffeinated which I thought was ridiculous. There were two glasses in the room, and two paper coffee cups. When I go to a hotel I expect that my travel needs will be anticipated and provided for.
The WORST part was the lousy internet connection! I had to hold my computer up in the air and practically stand in the hallway to get a signal. As I was in Naples on business, that situation was unacceptable and drove me nuts.
When I tried to check out early,they gave me a hard time. I asked to speak to the manager and she cleared it up, but it took time out of day. My stay, although brief gave me enough aggravation to spoil two days of my trip.
Location is great for downtown Naples, but there are other choices. I would give this place a miss.
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- Also Known As:
- Trianon Old Naples Hotel Naples
- Trianon Old Hotel Naples
- Naples Trianon Old Hotel
- Trianon Hotel Naples
- Trianon Old Naples Florida