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Inn on Fifth
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Reviews (2,956)
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All reviewsclub levelrooftop poolfifth avenueperfect locationfree valet parkingshops and restaurantsold naplesboutique hotelbeautiful hotelwithin walking distancethe main hotelvalet servicedowntown napleshot tubcontinental breakfastnancytesla
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2,262 - 2,267 of 2,956 reviews
Reviewed 9 June 2013

Our third visit to Naples and wanted to stay on 5th to be near lots of bars and resturants. The location of the hotel certainly offers that. We booked 2 days before our stay in May on Laterooms.com for a good price for a great room. Check-In with Laterooms said 1 pm, however the hotel advised it was not possible until 3 pm but that we had been upgraded to a room with a full balcony. We were quite happy as went out for drinks and lunch. We returned near to 3 pm to find our upgraded room was not ready and may not be for another hour so we settled for the original room we had booked, which was very nice, but did not quite understand the whole fuss about an upgrade! Very modern and clean hotel but not very personal. Check-in was standard and uninformative about hotel amenities and Naples in general. Pool area very nice, clean and quiet but the weather was not great so our pool time was limited. The staff that run the Valet parking were the best. Helpful, quick and friendly. Reception staff could take a leaf out of their book, our Check-out was a rather rude experience and confirmed I would not stay at this hotel again. Other hotels offer the same amenities but much friendlier staff. There is no hotel bar or room service in the actual hotel which is a shame as is always a nice place to meet other people, however McCabes Irish Bar which is next door and attached to the hotel is really good. Great friendly staff, fully stocked bar. They stop serving food at 9pm, as do alot of places on 5th, which was a shame but still had a great evening there.

  • Stayed: May 2013, travelled as a couple
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Thank Debbie037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Guest Relations Manager at Inn on Fifth, responded to this reviewResponded 11 June 2013

Dear Debbie037,

Thank you for your continued visits to Naples, Florida. I would like to apologize for your check in and check out experience. What you experience is not standard, and needs to be addressed immediately. During the check in process, guests should be informed about the main points and locations of the hotel, and as well as be provided a local walking map of the Downtown area. Check out should be efficient, and with a smile every time. If you have a moment could you please email me at nickf@innonfifth.com, I would like to discuss these incidents with you in detail. I look forward to speaking with you and hope we have a chance to improve our impression on you.

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Reviewed 9 June 2013

Our first time in Naples and we couldn't have chosen a better hotel. Great location at the centre of 5th Avenue South, and close to the beach. A lovely room with balcony looking out over the all the action. The pool is excellent, with space for everyone. All of the staff were extremely helpful throughout our stay, cheerful and friendly - Matt in particular deserves a special mention.

Stayed: June 2013, travelled as a couple
Thank CliveSparrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Guest Relations Manager at Inn on Fifth, responded to this reviewResponded 11 June 2013

Dear CliveSparrow,

I would like to thank you for choosing to stay with us in Downtown Naples. It feels so rewarding to be a part of your first visit to Naples. I hope our central location allowed you to explore the surrounding area while still enjoying the beach. Thank you for the mention to our wonderful staff, they love to be mentioned for their hard work. We hope you come back and visit us in Naples, Florida very soon!

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Reviewed 9 June 2013

The Inn on Fifth is THE special downtown Naples hotel....with all amenities available right on site. The beds are luxurious and inviting with high-end linens, clean rooms, good views...all in the center of downtown Naples. Restaurants, theater, music, people watching...all outside your door.

Private pool and plenty of soft towels for your comfort.

  • Stayed: December 2012, travelled with friends
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Thank csback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Guest Relations Manager at Inn on Fifth, responded to this reviewResponded 11 June 2013

Thank you for posting your experience here for all to see. I am glad you enjoyed our dangerously comfortable beds and our newly renovated rooms. The Fifth Avenue view rooms are very popular just for the sake of people watching on the weekends. Thank you for staying with us and we hope to see you again very soon!

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Reviewed 8 June 2013

Amazing large rooms and top notch service at the boutique rooms across the street from the main hotel. A very comfortable home base on the main street. All of the comforts of the most lux hotel without the crowds, and really well-price not bad at the time we booked (memorial day). Snacks, drinks, open bar all day was nice touch. would stay again. We are actually a gay couple visiting family in the area and felt completely comfortable.

  • Stayed: May 2013, travelled with family
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Thank jzphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Guest Relations Manager at Inn on Fifth, responded to this reviewResponded 11 June 2013

Dear Jzphilly,

Thank you for staying with us over Memorial Day weekend. Miriam leads an outstanding concierge team that makes sure every request and necessity is fulfilled. "No" is not in their vocabulary. Please come visit us again in Florida, we have great summer specials running for the Club Level Suites. Thank you for sharing your experience with us.

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Reviewed 7 June 2013

My husband and I reserved a block of rooms for our wedding party as well as one for ourselves for our wedding night. The suites are beautiful and well kept, each offering a large patio and view of Fifth Avenue below. There is a lovely sitting area within the room which allows for guests to feel comfortable visiting and not having to sit on the bed. The concierge level is abundantly stocked with food and drink throughout the day and the staff is more than willing to accommodate your every request. Several of our guests were departing the following day and the concierge printed directions for them. I would recommend this hotel to anyone, and would stay again if I didn't live just down the street!

  • Stayed: June 2013, travelled as a couple
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Thank Ellen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Guest Relations Manager at Inn on Fifth, responded to this reviewResponded 8 June 2013

Dear Ellen M,

Congratulations! Thank you for allowing us to be a part of a very special time in your life. I am so happy to read that the Club Level fit your wedding party so well! Thank you for sharing your experience with us. Please come back and visit us any time!

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