Upon our arrival I found someone else's underwear in plain view. The blanket that was folded in the closet had a fresh food spot on it. Then my son almost stepped on a needle that was on the floor in his bedroom. Every other guest I spoke with had several complaints about odor and cleanliness. The housekeeping staff tried to blame me for the dirty blanket. When I went to exchange my towels during the allotted time there was no one there. The WiFi service there does not work unless you're on the second floor lobby. To say the least I'm very disappointed in the services that I experienced.
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- Also Known As:
- Coconut Palms Beach Hotel New Smyrna Beach
- Hotel Coconut Palms Beach
- Coconut Palms Beach Resort 2 New Smyrna Beach, Florida