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“we had it for 3 nights but left after 2”

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Coconut Palms Beach Resort II
Ranked #6 of 13 Hotels in New Smyrna Beach
Reviewed 5 December 2009

We were at Coconut for a time share thing and we didn't buy. It was a 2 star place and we couldn't see ourselves staying at this type of place every year. They put us in the place 2 doors down, Royal Palm. It was a 2 bed, 2 bath kitchenette. The tub had a big damaged spot that was all rusty. The fridge looked like it fell off the same truck as the tub. The front was dented and the side and top were all rusty. The couch needs to be hauled off to the dump. There is no internet service in these rooms. You have to walk a half a block to the Coconut lobby to get internet service.

The staff at Coconut are very nice and very accomodating. The time share people were really nice and friendly. There are only about 7 parking stalls for the whole building. If it's full, you have to park across the street. The ocean view was fantastic and the beach looked like it would be good but it was raining. The pool looked inviting but there was no hot tub at our building. It was a nice location for a beach vacation but we would prefer nicer accomodation with internet in the room and nicer furniture.

  • Stayed: December 2009, travelled with family
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1  Thank Splishsplash41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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285 - 291 of 361 reviews

Reviewed 17 November 2009

We stayed at one of the three buildings that are part of Coconut Palms. It was a smaller blue building away from the larger hotel but was on the beach. The hotel building we stayed in had an elevator that wasn't working and we had to carry all our luggage up to the third four by ourselves with no cart or bellperson. The outside of the hotel was pretty rundown and the parking was across the street in a tiny lot. Of course it rained so we had to walk across to the lot in it.
Inside the room was pretty good but one of the chairs was broken and it's a good thing no one sat in it before we noticed it. The front desk which is in another building a couple of buildings over, was not much help with anything at all.
We did see a beautiful space stuttle launch the morning we left and all in all had a good time.

  • Stayed: July 2009, travelled with family
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Thank amarykay00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2009

This is our home resort and we love it here. I would never change it for anything else. The resort is small and friendly. We arrive after a 32 hr drive and park our vehicle and it doesn't move until we head for home. We walk the beach and walk to the grocery store every day to buy groceries for meals. We walk downtown for coffee and to "people watch". We enjoy Peanuts bar , the thrift store, the water taxi just to name a few. The resort is well used but comfortable and nicely decorated. The pools are clean and there are lots of activities for everyone and free coffee and donuts in the early A.M. I'm glad this is our home resort - see you in 2010 !! from N.S. Canada

  • Stayed: March 2009, travelled with family
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Thank tlrv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2009

Visiting this resort was the worst experience ever! We have had a time share for more than ten years and travelled quite a lot, but this was a complete low point: the only thing good about this place is the proximity and quality of the beach (for which the resort can't take credit).

Our unit was on the ground floor. Windows were to the street and parking lot, so we had to keep the curtains closed all the time - it was like being in jail. The main door to the parking lot was right by the unit door, so it was noisy no matter what time it was. The air conditioning was poor, noisy and old fashioned - both the bedrooms were hot, though the "living room" was cold. And the smell of the unit: it stuck to our clothes and came home with us (thank God for the washing machine!). It was like sleeping in a storage room. The review before this one complained about the laundry facilities: the time share company could - or should - stop this using this unit as a hotel room and reuse it as a place for the washers.

The staff had a "I just work here" attitude. Yes, it was the bike week, but still.

We'll remember this resort as filthy, dirty and old. And unfriendly. As a resort no ones cares for any more. Cheap (not referring to the cost of our stay).

A stay away.

  • Stayed: October 2009, travelled with family
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2  Thank ratherfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2009

I traveled with my husband,9 yr old daughter, 8 yr old son, and 20 yr old sister. We arrived at the resort early they let us go ahead and check in, but still had to wait room was being cleaned. Lobby was very small did have activities for kids Very Good cheap prices. Staff was never around when needed. Title coming up in floor in the kitchen, rusted edges in kitchen, small living room could not use sofa bed due to it would hit entertainment center. When taking a shower water woul run onto the bathroom floor. Found large water bugs in bathroom and one on my linen. Yuck! Not what you want to see. We had to clean our own room. Probably best cleaning its seen. Pool very small and over use of chemicals smelled very strong. When you are walking in the resort I felt very confined. We stayed a week and over all made room work. Kids had a great time even with the tropical storm "Faye". I didn't want to ruin their trip but internet is very misleading after looking at the website and then getting there. Only Had 2 washers and dryers ended going to a laundrymat spending alot of money.

  • Stayed: August 2008, travelled with family
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Thank softballmama1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2009

Staff at the Coconut Palms was great. I had no troubles with check in for the condo and the space was adequately suitable for our family of 3. Kitchen and bathrooms were clean and we had a view of the ocean. Our daughter loved the pool, the beach, the ocean and the kids activities that were provided by Coconut Palms. Tie-Dyed t-shirts were done for all of us and she had a great time doing it! Nice area for a walk on the beach or a walk on the street. There were stores fairly close and I'd say the only down side was the weather, we had cold days, but even on a cold day you can build a sand castle!. Daytona was a 30 minute drive and it's really nice. Also of note, we had to use the Bert Fish Medical Centre while there for an ear infection and they were absolutely great! Laundry facilities were readily available and overall this was a very quiet and nice condo to spend some family time at the beach.

  • Stayed: February 2009, travelled with family
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Thank Kubbyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2009

We traded our timeshare through Interval International and thought this might be a great place. When we arrived after an 11 hour drive, the bathroom ceiling was leaking from the unit above. They first said the toliet from above was leaking and then said the shower. Either way we could not use our bathroom. We had a 2 bedroom so we used the other one in the unit. Also our bedroom ceiling was leaking at the balcony door with a constant drip all night long. The maintenace team worked to stop the bathroom problem without success, so after 2 nights and no other rooms available at that resort, we drove 12 hours to vacation elsewhere. After talking to II, they did not have another option on the east coast and they refunded our week to be carried into next year. This was a learning experience. Please read all the information you can about any resort. I would not want this to happen to anyone.

  • Stayed: July 2009, travelled with family
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2  Thank barefootVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coconut Palms Beach Resort II

Address: 611 S Atlantic Ave, New Smyrna Beach, FL 32169-2738
Region: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in New Smyrna Beach
Price Range: £73 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Coconut Palms Beach Resort II 2*
Number of rooms: 97
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Also Known As:
Coconut Palms Beach Hotel New Smyrna Beach
Hotel Coconut Palms Beach
Coconut Palms Beach Resort II New Smyrna Beach, Florida

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