We have stayed at many a Resort or Hotel in the world, and I can clearly state that this is the most run-down, disgusting, seedy and unsafe "resort" I have seen. It is like paying someone to get beaten up. That is why we left after 2 days, even though we had a reservation for seven! The reason why we went there in the first place was that for the period of Dec 26-Jan1 nothing was available in Orlando, or even in all of central Florida in our RCI exchange. What a mistake!
The resort is an old old building (probably of 1950s vintage) of about 8 stories. It has a number of units facing the sea and some not so. After the checkin process, when we went up to our room, the first unpleasent surpise was there (and they keep coming on and on!) The elevator was slow, creaking and small. There was even a satiric poem about the elevator on the walls. Never mind, we thought, let us go up and see our room.
When we got down from the elevator, the whole flor tiles were missing from the floor in the hall on our level. Somehow skipping that we entered our room. It was again a vintage little gem, with wall hanging rotary phones and ovens with dials thrown in for effect. The room was exceptionally small and we had to move the glass dining table towards the wall so that one of us do not bump against it inadvertantly while moving. There a sofabed and a tiny 19 inch TV in the sitting room. The bathroom was so tiny, the door would not open fully. The wash basin area was about as wide as the bathroom: sound ridiculous? But there it was! The "free wi-fi" in every room was not working in our room: and the girl at the check in counter waved that away saying that in some rooms the wi-fi was a little 'iffy". I never could connect from my room.
But our experience was about to start in the night. This 2009-2010 winter season was (and is still) exceptionally cold for Florida. And here was the surprise we found out in our frist night: the Heater does not work! I called the front desk immediately: and were told that there was no one that could help us as the front desk was closed (at 11:10pm). When I went down to the front desk all I found was a security guy patrolling the floor who clearly could not help. He however provided us with 2 blankets (and none too clean) to try and keep warm doring the first night.
Having shivered through the first night, we went out during the day and when we returned with some anxiety whether the heater was fixed or not, we found it was. Well we thought, all will be OK. But surprise surprise, during the second night (at about 12 midnight) the oven light came on and stayed on with the oven running by utself. Of course I called down to the front desk: and you guessed it! The same security guy was there who told me he could not help but promised to pass this info onto maintenence the next day! What I I found was that the oven dial was skewed and hanging by a thread and somehow that was turning the oven on by itself! Talk about shoddy maintenence and slack service.
We had had enough of this place and the next morning we checked out, abandoning our remaining 5 nights there. After all, safety was higher on our priority list and with two safety related incidents in two nights, we were not sure what the next night would bring us.
This resort is a dump, and a h*ll hole at that. Anyone who praises this resort has gotta be like Mother teresa who just wants to give away their hard earned money and who expects nothing. Or that person has to have REALLY LOW expectations. We did not belong in these two categories and we chose to get out.
Do not get into this resort even if they give it to you for free. After all, your safety is more important than getting a few nights on the cheap. And you are going to get a lot of surprises there, all unpleasent, during your stay. Be smart and avoid it all together. Look at the photos to get a look at the world's smallest Bathroom.
I have never before written a negative review like this before, but then, I never encountered a place like this before!!
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- Also Known As:
- Islander Beach Hotel New Smyrna Beach
- Islander Beach New Smyrna
- Islander Beach Resort New Smyrna Beach, Florida