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“Wonderfully Surprised!”

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Best Western New Smyrna Beach Hotel & Suites
Ranked #2 of 14 Hotels in New Smyrna Beach
Certificate of Excellence
Reviewed 8 December 2013

My new bride and I stopped in New Smyrna on the way to our final honeymoon destination. There were many options of places to stay on New Smyrna but we chose this Best Western and we were not disappointed. The staff were friendly and gave us a room with an excellent view on the top floor. Although the weather was not very good during our overnight stay, the pool looked beautiful and was being tended to. ... THe only complaint I have is the kitchenette and its lack of utensils. It wouldn't be very good for a vacation home if you are hoping to cook or eat in the room.

Room Tip: All rooms are "ocean front." The property is built so that all balconies face the ocean. S...
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  • Stayed: November 2013, travelled as a couple
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Thank SlagHuis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 11 December 2013

Thank you for your fantastic review. I wish there was something we could do with the weather but glad you enjoyed your stay.

Richard Vyse GM-CHA
VP Hotel Operations

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858 - 864 of 1,008 reviews

Reviewed 5 December 2013

I have not had the opportunity to stay at this Best Western due to my work schedule not bringing me to the area. I was excited to see that finally I was getting back to the New Smyrna Beach area to do some training. Upon calling and getting a friendly voice to getting there to a warm and sincere smile. The best room and view ever. So very relaxing after a long day of travel and work. Got to stay for 2 nights and the dolphins greeted me each morning, playing in the water in front of the hotel. The room was clean and welcoming. The beds are just sink down into and get a good nights sleep. When you can start your day with a gorgeous sunrise and sit there to enjoy your conference call while sipping on coffee, does not get much better than that. Looking forward to getting back here over the next few weeks and it is the only place to stay, even if I have to drive a few extra miles to do my training and inspections. Go and check in there as I know you will not regret it. I have taken the grandkids there when I am not working and they have yet to stop talking about the entire trip. Perfect place to stay whether you are working or playing.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
2  Thank Kathie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 6 December 2013

"Like Going Home" is a statement I take real pride in and so happy we've made sucha great impression on you. You are the reason we are here and really appreciate your business, thank you.

Richard Vyse GM-CHA
VP Hotel Operations

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Reviewed 5 December 2013

We stayed here for one night. We wanted an oceanfront hotel for a reasonable price. All rooms face the ocean. It was so nice to fall asleep listening to the waves crash onto the beach. The rooms were updated, clean and the bed and linens were comfortable and nice. It was a very good price point for being on the ocean. I would stay here again if I didn't need a full kitchen. There was a full size fridg, a few dishes and microwave in the room. No stove or silver ware.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Skrunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 6 December 2013

What a nice review of our hotel and appreciate your thoughts. We strive to make all our guests feel comfortable and have a memorable stay.

We look forward to being of service again.

Richard Vyse GM-CHA
VP Hotel Operations

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Reviewed 26 November 2013

Our car broke down a few miles from this hotel. We were directed to the hotel from a local gas station. The room was nice, clean and spacious. However, it was the staff that really made the hotel stand out. Connie at the front desk totally was an amazing friend. She suggested a mechanic for us and even drove us back and forth to the shop. Honestly, I love this place. Thanks Connie. You really helped us out. You were our angel. We will be back.

  • Stayed: November 2013, travelled with family
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1  Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 27 November 2013

Dear Linda C

Thank you for your review of our property. We are so happy a bad situation brought you to our door. We have a wonderful staff and Im so glad Connie went over and above to make your time with us better. We hope you will make us your destination next time you are in Florida!

Sincerely,


Lilli Sheller
Assistant General Manager

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Reviewed 21 November 2013

We stayed at this hotel on our trip to FL. It was a wonderful surprise. The hotel was right on the beach. We had a room with an ocean view. The room was huge and very comfortable. The staff was friendly and helpful. Places to eat within walking distance, if you don't want to eat there. We had breakfast at hotel which was very good. I wish we could have stayed longer there. I highly recommend this hotel.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Lynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 22 November 2013

Your review is much appreciated and very glad you enjoyed your stay with us. Thank you for the nice comments about the restaurant having just implemented a new menu.

Ft. Lauderdale is just down the road so please come by for a visit real soon.

Richard Vyse GM-CHA
VP Hotel Operations

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Reviewed 20 November 2013

It is an excellent hotel and the location cannot be beat. The rooms are roomy and have everything you need. It is right on the ocean so you can step out onto one of the best beaches in Florida. The people at the hotel and in the city of New Smyrna Beach are very friendly and welcoming.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Gladys M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 21 November 2013

From myself and the entire staff we "Thank you" for your outstanding review of our hotel but most importantly you enjoyed your stay.

We look forward to being of service very soon. Try and stay warm up in Bismark wishing I was there since I love the cold.

Thank you again.

Richard Vyse GM-CHA
VP hotel Operations

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Reviewed 19 November 2013

We stayed here in November of 2013 for a friend's wedding and we were pleasantly surprised - our room and balconies were great. We paid for ocean front and it was worth it. My wife liked the decor and the space we had. The restaurant on-site offered an amazing view as well.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard-GM-CHA, General Manager at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 20 November 2013

Thank you for your fantastic review of our hotel. We do agree and offer an amazing view of the ocean from the 2nd floor restaurant.

I appreciate your business and perhaps we can be of service again real soon.

Much appreciated.

Richard Vyse GM-CHA
VP Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western New Smyrna Beach Hotel & Suites

Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113 (Formerly BEST WESTERN New Smyrna Beach Hotel & Suites)
Phone Number:
Region: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range: £105 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western New Smyrna Beach Hotel & Suites 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
Best Western New Smyrna Beach Hotel & Suites Florida

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