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“On the Beach Amazing”

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BEST WESTERN New Smyrna Beach Hotel & Suites
Ranked #2 of 13 Hotels in New Smyrna Beach
Certificate of Excellence
Orlando, Fl
Level Contributor
165 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“On the Beach Amazing”
Reviewed 7 April 2014

Stayed in early April 2014 with my husband for Fri-Sun quick getaway. No regrets here!! Easy to find hotel on a perfect spot on the Beach. Check in was smooth, staff friendly and helpful. Upon opening the door my heart did a happy beat(You know that feeling you get when the room is more than you expected).Large, spacious apartment! The long hallway pass the bathroom and bedroom takes you to an open dining/kitchenette area and then you see it...the balcony that faces the Ocean!! Ahhhh!! The rooms with higher #'s (mine was 403) seemed like it would have had less of an angle to face the ocean so rooms like 409 might be slightly better. No complaints here though. The kitchenette has a microwave and full refrigerator, coffee machine, plates and silverware. I requested a toaster from the front desk and that was no problem. No stove. Plan on making sandwiches to take to the beach and microwaveable items for your stay here. There is a Walgreens steps away from the hotel and a Publix just a short drive away. The beach has a food truck too with burgers, hotdogs, ice cream, etc. Bring your own beach chair & umbrella as this can get pricey down at the beach rental. The beds were so comfy with lots of pillows. Flat screen tvs in the dining area and bedrooms. The shower was awesome. The A/C was quiet and worked perfectly. My tip is to book search the website for special offers. Parking is free. Wifi worked well the first 24 hours and then slows dramatically after. Enjoy!! I did! See my review on PJ's Sea Shack for good eats. Need beachwear? check out Alvin's Island store for good prices and lots of variety.

Room Tip: All rooms have balcony. Request a more central room when you call to book so you are less at an angl...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravLin93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-DOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 16 April 2014
Thank you so much for your very detailed and excellent review!! We are so happy to hear that you enjoyed your stay with us as well as enjoying some of the local restaurants! New Smyrna is a beautiful beach! We hope you will come and stay with us again very soon.
Sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

849 reviews from our community

Traveller rating
    530
    224
    58
    23
    14
See reviews for
320
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
CHILLICOTHE
2 reviews
Reviewed 6 April 2014

This was an awesome hotel and we absolutely loved staying here! We loved our room - it was a corner room and was absolutely a beautiful view. The only downfall was that the Wi-Fi was very spotty. The staff told me it was because of the wind. All told it was still worth it and we would definitely stay here again. Loved being able to walk right down to the ocean front beach!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JENNIFER E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-DOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 16 April 2014
Hi Jennifer
We are so happy you enjoyed your stay with us. The view is fantastic from the rooms I apologize for the spotty wifi we have looked into the issue and taken care of it. We hope you will return very soon.
Sincerely,
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

This hotel is nice in that every room has an ocean view. The rooms are a decent size. My daughter's bed was comfortable, though mine was not! It has everything you need in the way of coffee machine, microwave etc. The walls are quite thin and we could hear conversations of other residents both adjacent and above us. You will see many housekeepers all of who are very pleasant. Front desk staff are unfriendly and unwelcoming. Overall, this hotel is average for this location.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Emma I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-DOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 16 April 2014
Hi Emma
Thank you for taking the time to review our property. We really take comments from guests very seriously. We are very sorry you did not enjoy your stay, we hope that you will give us the opportunity to provide a better experience for you next time.
sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deltona, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 April 2014 via mobile

My wife and I stayed there in one of the one bedroom suites. Beautiful. Had N ocean front room and a view of the city too. The hotel staff put flowers and the food in the room for us because I couldn't get in early and I wanted to surprise my wife with it. Room was quiet as we're the hallways, newer TVs, regular frige, sink, double vanity. A recommended stay to those for a local get away or a vacationer.

Stayed April 2014, travelled with family
Helpful?
1 Thank Matthew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-DOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 16 April 2014
Hi Matthew
Thank you for taking the time to give us such a fantastic review. I am so happy to hear that the staff went the extra mile to make your stay with your wife so special!! I will pass on your gratitude to them. We hope you will both be staying with us again very soon.
sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2014

Just an all around great experience. Hope to stay here again. No Problems No Worries Would definetly tell my friends and family about the BW in on NSB There were also a lot of great restaraunts in town. Love NSB

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 44traceyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-DOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 16 April 2014
Hi
Thank you so much for the great review of our hotel and New Smyrna Beach! I agree with you it is a great place to visit!!! we hope you will come and see us again very soon.
Sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Palestine, United States
1 review
Reviewed 4 April 2014

Motel is right on the beach. Personnel were very helpful. We were able to park in the lot both before and after our check in and out times. Excellent view of the beach from all rooms. Rooms are large with multible bedrooms for extended family groups. Really fit our needs at a very reasonable price.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-DOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 16 April 2014
Hi Russell
Thank you so much for the great review of our hotel. We appreciate you taking the time to do so. We are very pleased you enjoyed your time here with us and in New Smyrna Beach. We hope you and your family will come see us again and remember to ask for a two bedroom suite.
Best regards...
Lilli Sheller
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Oak, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 March 2014

Nice comfy hotel with all rooms with Ocean View and balcony. Beds were super comfortable....although the pool and pool area were small for the size of the Hotel. But who cares....I love the beautiful Beach which is right down the steps from the Pool.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review, 6 May 2014
Thank you so much for your kind words and taking the time to review our property, We hope you will come and stay with us again very soon.

Sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN New Smyrna Beach Hotel & Suites

Property: BEST WESTERN New Smyrna Beach Hotel & Suites
Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113
Phone Number:
Region: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#1 Best Value Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
BEST WESTERN New Smyrna Beach Hotel & Suites Florida

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