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“Best Western New Smyrna Rainy Race Weekend”

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Best Western New Smyrna Beach Hotel & Suites
Ranked #2 of 13 Hotels in New Smyrna Beach
Certificate of Excellence
Boca Raton, Florida
2 reviews
“Best Western New Smyrna Rainy Race Weekend”
Reviewed 7 July 2014

We stayed in the hotel on Saturday and Sunday night during the Coke Zero Race weekend. The rooms were excellent and in great condition. All of the amenities were available. The service in the Seascape Restaurant was excellent. the Race was rained out on Saturday, then shortened on Sunday. Our racing weekend wasn't very good, but the Best Western made up for it with a great hotel experience. We will definitely return.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dwhouse65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 8 July 2014
Hi
Thank you for the excellent review of our property. We are sorry to hear about the rainy race weekend, but... so glad that the hotel and New Smyrna made up for it! We hope you return to see us again very soon. Keep us in mind for the races in February!

Sincerely
Lilli
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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932 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
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English first
Huntington Beach, United States
1 review
Reviewed 7 July 2014

Loved the hotel. An ocean front room, quiet, great bed, freindly staff. Had breakfast during our stay at the hotel. The room is also ocean front and the food was very good . The location is perfect, lots of shops and services are walking distance. Ask for a middle of the hotel room for the best views.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Arthur F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 8 July 2014
Hi Arthur
Thank you for the review of the hotel. We are so happy you enjoyed your stay with us! Please return to see us next time you are in Florida.
Sincerely
Lilli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central FL, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

Stayed one night to view the fireworks on the beach. With the beachfront location, it was perfect! The hotel is also a nice location for the Daytona Intl. Speedway. It's only a short drive away, but far enough from the crowds in Daytona. It's easy to find with a Walgreens within walking distance as well shops or restaurants. We were in a 2-bedroom with kitchenette (full size fridge, microwave, sink, regular coffee maker) with 3 TVs (both bedrooms and the living room). Great for families or extended stays. The only negative was one of the beds.There are 3 double beds and mine was a little soft in the middle. Outside of that, it was a very good experience.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 8 July 2014
Hi Amy
Thank you for staying with us for the the 4th of July! The fireworks display was beautiful this year! We appreciate your comments and review. We hope to see you again very soon!

Sincerely.
Lilli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Villages, United States
1 review
Reviewed 6 July 2014

Hotel was very nice. Our room was very clean and quiet. Hotel is right on the beach and close to some amazing restaurants. Also within 15 minutes of several area golf courses. We plan on returning in late September.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 7 July 2014
Hi Dennis
I'm so happy you enjoyed your stay and will be returning soon in September. We appreciate your repeat business. September is a nice time of year to visit New Smyrna Beach, see you then.
Sincerely
Lilli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level 6 Contributor
152 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 5 July 2014

Went on a 25% Discount weekday Special. Was given room 300 which is right by the elevator, on one of the lowest floors, and was the farthest from the ocean, on the opposite side of the hotel from sunrise over the ocean, looking over the parking lot. Guess you get what you pay for--discount rate gets you lowest pick of room. Checked out after 1 night instead of staying 3 nights. In fairness to BW, the room was clean. If staying here, ask for high floor room, closer to Ocean....definitely NOT room 300 !!

Room Tip: Don't accept room 300--low floor, overlooks parking lot, with "view" of ocean in dista...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FiveGsplus9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 6 July 2014
Thank you for your review of our hotel. We are sorry we failed to exceed your expectations. The mid week coupon rate is great and we are happy you were able to take advantage of it. Next time you come and stay with us ask to be placed on the North side of the building. Our balcony's are staggered so that our guests get the best unobstructed view of the beach and ocean. Rooms are assigned based on availability and not rate. Please call me directly next time to book your stay and I will make sure you get a fantastic room.
Sincerely
Lilli Sheller
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 July 2014

We stayed at this Best Western on a busy holiday weekend. We were unable to book the room we wanted for both nights of our stay. But the hotel staff went out of their way to accommodate our needs, putting us in our preferred room the first night and moving us to a very acceptable alternative the second night. They made the transition as effortless as it was possible to do. The staff is very friendly and helpful. The location is rift on the beach. An excellent value.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 6 July 2014
Hi Robert
I am happy to hear you enjoyed your stay and that our staff made your move to another room easy. We really strive to exceed your expectations. We hope that if you return to New Smyrna Beach you will stay with us again
Sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blythe, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2014

This hotel is right on the beach. The ocean view was fantastic. The room was very nice, clean and well appointed with a kitchenette and accompanying necessities. Staff was polite and helpful. However, if you don't plan on cooking, then plan on leaving the property to eat. The restaurant hours are not real convent, no dinner service and no bar. I liked the room layout and it was good for visiting relatives. This is a strict nonsmoking property, so if you smoke don't stay here. You are not even allowed to smoke on the balcony and there is no smoking area around the grounds. There is a great restaurant across the street, The Upper Deck, good food and service.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this review, 6 July 2014
Hi Thomas
Thank you for taking the time to review our property, your comments are very much appreciated. I am happy to hear you enjoyed your suite and view of the beach. Our restaurant , the Seascape, is open at 7am and does not close until 3 pm ,7 days a week. We hope next time you will try us for breakfast or lunch... the view from the restaurant is beautiful
Sincerely
Lilli Sheller
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western New Smyrna Beach Hotel & Suites

Property: Best Western New Smyrna Beach Hotel & Suites
Address: 1401 South Atlantic Avenue, New Smyrna Beach, FL 32169-3113 (Formerly BEST WESTERN New Smyrna Beach Hotel & Suites)
Phone Number:
Region: United States > Florida > New Smyrna Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
Best Western New Smyrna Beach Hotel & Suites Florida

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