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Best Western New Smyrna Beach Hotel & Suites
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Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of US$178/night.

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Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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Reviews (1,062)
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All reviewshotel restaurantholiday innocean viewnew smyrnabedroom suitefull size fridgeliving areagreat place to staydefinitely stay here againget awaycoffee makeracross the streetnice poolcan't wait to go backflagler avenuekitchenettebw
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754 - 759 of 1,062 reviews
Reviewed 5 August 2014

We had the opportunity to stay at this hotel last week and had an absolutely wonderful time! The hotel was clean, roomy and had gorgeous views!!! Deanna and Connie at the front desk took great care of us and our cleaning staff were great too! We will definitely come back! We saw an entire pod of dolphins our last day there...it was amazing. The beach is great too and it is just a short distance from some of the best restaurants ever!!!

Room Tip: Of course the higher the better view of the ocean!!!
  • Stayed: July 2014, travelled with family
    • Sleep Quality
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    • Service
Thank debclowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 11 August 2014

Hi There
Thank you for the fantastic review of our hotel. We are so happy to hear you enjoyed your stay with us! Very cool you got to see the Dolphins! They are beautiful to watch. We hope to see you again very soon.
Sincerely
Lilli

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Reviewed 4 August 2014

Rooms were very clean and roomy. It's nice that all of the rooms had a balcony with an ocean view. We had small children in some of the rooms. Everyone enjoyed the separate bedrooms. It was nice that the others could watch t.v. or socialize and not disturb those resting. We had a group of 5 rooms and everyone was happy.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 367colleenp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 5 August 2014

Hi
We are so happy to hear your stay went well and that your family enjoyed your stay!
We strive to make each stay memorable! We hope you will return next year for your anniversary
Sincerely
Lilli
Director of Sales

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Reviewed 2 August 2014

We spent the week of July 23-July 30 at this hotel. The mold I encountered in two separate rooms (609- 4 days & 803- 2 days)was unbelievable and exceedingly unhealthy. Room 609 was so dank and musty I requested the a/c filter be changed and after that I spotted the mold, on the ceiling,in cupboards,all over. Room 803 had lots of mold in each of the vents, intake and blower. I would like to say that yes the front desk people catered to my every concern by just offering me another room, they viewed each instance, but I never got to speak to anyone beyond the desk/housekeeping. GM never present. I have stayed at multiple oceanfront hotels, this is not acceptable. Seems that because we booked thru travelocity, room was paid for, so no biggie. Left before our reservation was over because I needed to breathe. Stayed at a Daytona Marriott, much better. Family has gone to doctor since and we are all on a Z-PAC penicillin for our lungs. Pediatrician wants me to contact Board of Health. Middle mgmt asked us to forward our pictures of the mold to a Mr.Rodriguez,the GM, it seems as if they don't see him much either. Staff was very nice in the restaurant as well as dear Billie. Our mornings were spent in the ocean, then back to the room to rest for evening activities, couldn't even spend time in either room. Had to throw out food that was in said cupboard. If you have to spend time at this hotel make sure you stay in a room with a newer A/C-wall unit, or just stay somewhere else. I had family come from west coast of Fla, and their room was better. If you have a family or children with respiratory issues, please do not stay here, and if you have stayed here in the past, and are having health issues, please go to a doctor and keep this in mind.

Stayed: July 2014, travelled with family
1  Thank Dee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 5 August 2014

Dear Dee
Thank you for taking the time to review our property. We appreciate your comments and will use it to improve upon the hotel and future stays. Our staff strives to make every guests stay with us memorable and enjoyable . We are sorry we did not meet your expectations on this stay, we hope you will give us another try in the future. Please feel free to contact me directly and discuss you recent stay with us, we appreciate the feedback.
Sincerely
Lilli
Director of Sales

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Reviewed 2 August 2014

2 bedroom suite with pullout couch can sleep 8. All rooms have balconies with 2 chairs with ocean view and kitchenette. Pool overlooks ocean. My absolute favorite hotel - relaxing and I always see dolphin!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank trixi46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 5 August 2014

Hi Trixi
Thank you so much for your kind review. We strive to make every stay enjoyable! I'm so glad you got to see the dolphins! They are beautiful! Please come see us again very soon
Sincerely
Lilli
Director of Sales

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Reviewed 2 August 2014 via mobile

Room was very clean, staff was very friendly and helpful, terrific value, beautiful beach, and not too crowded! Will definitely return next time we are in new Smyrna. the layout of the room worked well when you are staying with children, it provided a little privacy for mom and dad.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jamieandcarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilli-BestWestern, Director of Sales at Best Western New Smyrna Beach Hotel & Suites, responded to this reviewResponded 5 August 2014

Dear Jamie and Carrie
Thank you for taking the time to write a review. It is always a pleasure having you here at the hotel. We hope to see you again in the very near future!
Sincerely
Lilli
Director of Sales

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