After walking out the first time there because we were completely ignored, we decided to give them a 2nd chance. The host checked us in gave us a 20-30 min window to be seated, served us a glass of wine and left us for dead. Several later arriving parties were seated before us. I inquired and to my surprise, the host never actually wrote our name down. He then asked for our name and put us behind three other groups. When we arrived, we were the 2nd party waiting. After 30 minutes, we were put 4th on the list.
The manager offered me a free dessert for our "inconvenience". We paid for our drinks and again walked out before eating.
This was your second chance. There will not be another. Aweful, simply aweful. BTW, Napaletano's was delicious and closer to home.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.