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“Great Customer Service”

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Comfort Suites At Eglin Air Force Base
Ranked #2 of 6 Hotels in Niceville
Certificate of Excellence
Reviewed 10 November 2013

This is a clean, modern, hotel conveniently located near Eglin AFB. Bed was very comfortable; room included a refrigerator. I liked how the bedroom portion of the room was separated from the sofa portion of the room. The free internet was a little slow, but still reasonable. The free breakfast was similar to that at a Hampton Inn or a Holiday Inn Express. All of the staff were super friendly and helpful with everything. The hotel seems to be where flight crews spend the night since a number of them were walking through the lobby each day. Value was great considering how much you get.

  • Stayed: November 2013, travelled on business
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Thank tjd181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 - 234 of 364 reviews

Reviewed 6 November 2013

Front desk employees were very friendly and helpful. Room was very clean. The bed was so comfy. I actually wanted to take their pillows home! Breakfast was good and had many options. The lady who worked in the kitchen was amazing! She was very friendly and made us feel so comfortable. We will be staying here again!

  • Stayed: November 2013
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Thank Brandi89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Suites E, General Manager at Comfort Suites At Eglin Air Force Base, responded to this reviewResponded 13 November 2013

Thank you for sharing your great experience at our hotel. We work very hard to exceed the expectations of our guests and getting reviews like yours motivates us to do even better. Thank you again!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

This is a great hotel. The staff is friendly and they have breakfast included in the rate. In addition, the rooms have a separate section with desk and pull out sofa. There is a Taco Bell next door and KFC across the street to walk to if you want.
The one downside is no airport shuttle, but may be too expensive for amount of guests flying out of airport.
Would definitely recommend this hotel!

Stayed: November 2013, travelled with family
1  Thank Kerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

I was in town for a reunion and spent 3 nights. In the past, going home meant staying with family. This was the next best thing. The staff is one of the friendliest I have ever encountered. The room was spacious and clean. There is a great assortment at the breakfast bar. I will definitely use this property as my base whenever I head to the panhandle.

Room Tip: Smoker? Rooms at the end of the first floor are great. There is an ashtray and chairs in an area out...
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  • Stayed: October 2013, travelled solo
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Thank Susie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

I spent about three weeks here and HIGHLY RECOMMEND this hotel. The staff is what makes it feel almost like home. They are eager to welcome you, provide you with any local information you need on restaurants, events, and recreation, and if you have a problem, they take care of it immediately. In those three weeks, I did not have one issue with the staff! That in itself amazes me. So, if you are considering a short stay or an extended visit, try this hotel. These are true "hospitality" folks! Don't forget to get details on the manager's reception during the week.

Room Tip: If you are a day-sleeper, tell the staff in advance. They will find a room that doesn't have a...
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  • Stayed: September 2013, travelled on business
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1  Thank facs50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

As a business owner, we constantly strugle to stay ahead of all the challenges that appear daily.
Once again we see on this vacation and exposure to the numerous businesses also trying to survive, that, CUSTOMER SERVICE, is the Main Thing. They have it figured out here! We have stayed at places that will chase you away from the continetal breakfast, here the gal working will still serve you after her 9 am cut off!!! Rare! The front desk gentleman who checked us in, called a restaurant for us immediately, to make the place he was reccomending was still open. Not once did we ever feel we were imposing on anyone here. We will seek out this chain from now on! The room was huge, two beds and a pull out. Super clean and not only coffee in the room, but tea too!!!!! Customers don't care if we businesses make a profit...but with customer service like this, you can't help but make a profit and be successful. Weak economy or not!

  • Stayed: October 2013, travelled as a couple
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Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

Let's begin with the staff. Our reservationist was awesome! The original stay was just for (1) night, but we were able to stay an additional night, knowing there were limited room. She was able to add us. Very lovely young lady. Check in was a breeze and the young man at the desk was so friendly, even though we checked in late. Rooms were so clean. The Housekeeping had everything perfect. The beds comfortable, pillows great. Breakfast was outstanding. The lady working the kitchen had such a happy personality - very friendly. This will be our place every year. Thank you to all the staff. You can always tell the quality of the owners by how happy and friendly the staff is. GOD BLESS

Room Tip: Other business people stayed, all rooms were GREAT!
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  • Stayed: October 2013, travelled on business
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Thank Tim and Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites At Eglin Air Force Base

Address: 148 John Sims Pkwy W, Niceville, FL 32578-1916
Phone Number:
Region: United States > Florida > Florida Panhandle > Niceville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Niceville
Price Range: £50 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites At Eglin Air Force Base 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The brand new Comfort Suites hotel is centrally located in Niceville. Minutes from Eglin Air Force Base, General Dynamics OTS, NW Florida College (formerly OWC), Okaloosa Regional Airport and short drive to the white sand beaches of the Gulf Coast and Destin. Restaurants conveniently located to the hotel, many within walking distance. Easy access to area restaurants, shopping and entertainment. Niceville is home to the Boggy Bayou Mullet Festival, a fun annual food, music, arts and crafts festival. ... more   less 
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Also Known As:
Comfort Suites At Eglin Afb Hotel Niceville
Comfort Suites At Eglin Air Force Base Niceville, Florida

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