We checked in at 3 pm and were told by Parker that our room would be ready in a "few" minutes. He took my cell number and said he would call when it was ready and for us to make our selves comfortable in the bar. At 4:20 I went to the front desk, 20 mins after regular check in time and almost an hour and a half after we first arrived and checked in. He then told me again that it was not ready and it would be a few minutes. I told him that it had been almost an hour and a half and it was unacceptable. He was rude and disrespectful and it made me wonder why I would want to stay at a Hilton property and be treated in that manner. Not to mention I paid $260 plus for a one night stay that I couldn't even check in on time. I am very disappointed in this stay.
- Official Description (provided by the hotel):
- DoubleTree Beach Resort by Hilton is a true combination of Florida and the Tropics! Experience our tropical sun, gentle breezes, powder white sand and the sparkling blue green waters of the Gulf of Mexico. Centrally located between Clearwater & St. Pete Beaches, directly on the Gulf of Mexico. 125 tropically appointed guest rooms, each with a private furnished balcony, 40" flat panel TV with 66 channels including 24 HD channels, mini refrigerator, wireless high-speed internet access, ergonomic desk chair, iron/ironing board, USA Today delivered each weekday morning, two telephones, and CITRON Honey & Coriander by Crabtree & Evelyn Bath Products. Private beach and beachfront swimming pool, 24 hour business center and gift/sundry shop, Mangos Restaurant with indoor/outdoor seating, beachside Tiki Bar featuring live entertainment, and onsite cabana and water sport rentals. Come see us! We'll always have a warm chocolate chip cookie with your name on it ready and waiting! ... more less
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- Also Known As:
- Doubletree Beach Resort By Hilton Tampa Bay / North Redington Beach Hotel
- Doubletree North Redington Beach
- Doubletree Beach Resort Tampa Bay
- Doubletree Beach Resort By Hilton Tampa Bay / North Redington Beach Florida