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“Avoid hotels.com for Reservations - Sleep Inn & Suites”

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Sleep Inn & Suites Ocala - Belleview
Ranked #6 of 34 Hotels in Ocala
Certificate of Excellence
GreenLeadersSilver level
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Avoid hotels.com for Reservations - Sleep Inn & Suites”
4 of 5 bubbles Reviewed 5 May 2011

We arrived at the hotel after a long drive and discovered that hotels.com had not sent our confirmed reservation. The hotel could not assign a room since we would have been double-billed due to hotels.com payment policy. The front desk manager, Margaret, was wonderful in trying to help resolve the problem .Kudos to her for her professionalism and a bronx cheeer for hotels.com for their inefficiency and poor system. The hotel was clean, rooms comfortable, and service friendly.

  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Patriot1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 12 July 2012
Thank you so much for staying with our Sleep Inn of Ocala. We are very sorry that you experienced issues with hotels.com sending your reservation through but are glad that Margaret and the rest of our staff could help to make the rest of your stay pleasant. We hope that you will consider staying with us again if you travel through Ocala in the future. Thank you!
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405 reviews from our community

Traveller rating
    252
    120
    22
    5
    6
See reviews for
153
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Spanish first
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English first
The Villages, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 April 2011

From check in to check out, every employee gave service with a true smile! When we appeared in lobby, they asked if they could help; looked up directions to a place we wanted to stop at; suggested restaurants. On check-out day, Manager Harold, remembered us from day before and was truly interested in whether we found what we were interested in. They even suggested we stop by for home made cookies, later in the evening! If there was an award for Customer Service this Team should have it!!!

Room Tip: Not issue with us
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Deter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 12 July 2012
Thank you so much! Our team is committed to great service and we want our name, Sleep Inn and Suites Ocala, to be synonymous with value, cleanliness and service. Our hotel is especially lucky to have great front desk attendants like Harold who go the extra mile to ensure that every guest receives the help and attention that they deserve. Thank you!
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Central NY State
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 2 April 2011

We stayed 1 night at this Sleep Inn while visiting the area. The building is appealing to the eye from the outside as far as overall condition and cleanliness. Upon arrival, we were greeted quickly and courteously at the front desk. Our reserved room with 2 queen beds was clean, comfortable, spacious, and had a nice size bathroom. I had forgotten a couple of toiletry items which the front desk graciously provided to me.
Free self-serve breakfast included cold cereal, milk, juice, coffee, bagels, hot waffles with fruit topping, and toast among other items. An attendant was there to be sure everything was kept stocked.
Hotel is conveniently located right off I 75.

  • Stayed March 2011, travelled as a couple
    • Value
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Helpful?
1 Thank fyrfightr17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 12 July 2012
Thank you for your wonderful review of our Sleep Inn and Suites of Ocala nd Belleview! We truly do have a stylish and attractive hotel. Since you visited, we have even completed a hotel refresh with new decorations, paint, wall art, and HD programming in all of our rooms. We hope that you get a chance to come by again and see these new changes. Thank you!
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Bradenton, Florida
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 14 March 2011

Friendly, helpful, and efficient front desk personnel. Large clean rooms. Only negative is dim lighting at vanity.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank TravellingORF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 12 July 2012
Thank you so much for your review and for staying at our hotel. I am sorry that the lighting wasn't good in the bathroom. Please let us know next time you stay with us if you have any such problem again and we can look into it and see why that might have been. Thank you!
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Dumont, NJ
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 February 2011

This hotel is great. Hotel staff went out of their way for a comfortable stay. The location is also great because it is not located in the hustle and bussle of Ocala, but just outside, south side of town. Less traffic but still a lot of places to eat. Hotel it's self looks clean and new. Go check it out.

  • Stayed February 2011
    • Value
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Helpful?
1 Thank ramones07628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 12 July 2012
Thank you so much for your wonderful review of our Sleep Inn and Suites of Ocala and Belleview! We appreciate your taking the time to tell others about our friendly staff, great local dining options, and convenient access to interstate 75. Many folks don't want to stay at a hotel that is not in Ocala's city center, however, our location allows us to have lots of parking, little traffic and our guests do not have to navigate busy commercial and residential districts. We are also a great stopping point on the way north to Gainseville or south to Orlando and Disney.
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Florida Panhandle, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 11 February 2011

I was surprised this was a Sleep Inn. I was expecting something quiet a bit less. From the time I called to make reservations till the time I departed. I was treated as a valued customer. Check-in was quick and friendly. Lobby area and hallways were clean. Rooms were neat, and clean. Had a little problem getting my key card in the door but after a few tries worked fine. Free breakfast was good. Getting there at late afternoon we walked went to Sonny's BBQ which is right behind the Inn. The Inn felt safe and secure. Good work to the staff!

  • Stayed February 2011, travelled with family
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Helpful?
Thank Honorablebob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleepinn1001, Front Office Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 22 February 2011
Thank You so much for the kind words. We are so happy that we were able to meet your expectations. If you are ever in are area again please call us for a reservation. May I recommend on your next stay to take avantage of some of our local attractions such as Don Garlits Museum, the Paddock Mall, or maybe the Hollywood 16 Theatre. Thank you again for patronage.
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Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 November 2010

We were there for a youth football tournament. We were part of a group of families with 26 10 and 11year old boys! The boys were very excited and rowdy as most boys their age would be under the circumstances but the staff was very kind and understanding. They did their best to accommodate our group. They were always pleasant even when they had to clear the hallways of some kids that were not quite ready for bed! Make sure to ask for cots or port-o-cribs when reserving if you need them. The breakfast was ok. We expected a little more but they had the usual do it yourself waffles and cold cereal. Some days they had biscuits and gravy (weekends only I think) but that was about it for the hot items. We were kind of annoyed by the slow draining sink in our bathroom but overall it was good for the price. The staff definitely made the difference!

  • Stayed November 2010, travelled with family
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    • Cleanliness
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Helpful?
Thank theblaines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleepinn1001, Manager at Sleep Inn & Suites Ocala - Belleview, responded to this review, 29 November 2010
Thank You for choosing Sleep Inn & suites for your group stay. We enjoyed having your youth football team. The kids weren't misbehaved, they were just being kids. Thank you for your review and kind words. We hope to see you again next year if your team plays locally. Next time if you have more time maybe you could take the kids to Hollywood 16 theatre or to Easy Street located just 10 short miles from us. Thank you again for your patronage.
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Additional Information about Sleep Inn & Suites Ocala - Belleview

Property: Sleep Inn & Suites Ocala - Belleview
Address: 13600 SW 17th Ct, Ocala, FL 34473-9034
Phone Number:
Region: United States > Florida > Central Florida > Ocala
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Ocala
#4 Family Hotel in Ocala
#6 Romantic Hotel in Ocala
#8 Business Hotel in Ocala
Price Range (Based on Average Rates): £
Hotel Class:2 star — Sleep Inn & Suites Ocala - Belleview 2*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn & Suites Ocala - Belleview is conveniently located off of I-75 (exit # 341) and Highway 484. This Green Certified and Gold Award winning hotel is situated adjacent to the Don Garlits Museum of Drag Racing. Local area attractions include Ocala Equestrian Center, Florida Greenways, Florida Horse Park, Florida Horse and Carriage Museum, Rainbow Springs, KP hole, and Belleview Santos Bike Trail. This hotel is also in close proximity to Belleview, Marion Oaks, Summer Glen and Dunnellon. This smoke-free hotel offers a free daily deluxe continental breakfast. The Sleep Inn also offers free wired and wireless internet throughout the hotel, fitness center (treadmill, elliptical and bike), free weekday Wall Street Journal newspaper, outdoor heated pool, business center, and guest laundry. All Guest rooms feature Showtime/ESPN/CNN, irons, ironing boards, hairdryers, coffeemakers, refrigerators, and microwaves. Designated pet friendly rooms are also available upon request. ... more   less 
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Also Known As:
Sleep Inn And Suites Ocala - Belleview
Sleep Inn & Suites Ocala - Belleview Hotel Ocala
Sleep Inn Ocala
Sleep Inn Hotel Ocala
Ocala Sleep Inn
Sleep Inn & Suites Ocala - Belleview Florida

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