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“beautiful hotel with great employees” 5 of 5 bubbles
Review of Homewood Suites Ocala at Heath Brook

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Homewood Suites Ocala at Heath Brook
Ranked #9 of 34 Hotels in Ocala
Certificate of Excellence
Sarasota, Florida
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“beautiful hotel with great employees”
5 of 5 bubbles Reviewed 3 September 2013

the hotel is under renovation so it is beautifully decorated. there were no delays in service or comfort with this hotel. the employees were all friendly and the free breakfast was delicious. great service and clean and comfortable accomodations. i will certainly return to this hotel.

Room Tip: great location near the springs
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank leevanwart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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511 reviews from our community

Traveller rating
    297
    111
    62
    20
    21
See reviews for
192
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Calabash, North Carolina
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

First, thank you to Rene' and the other front desk staff for being so kind and caring.
My suite was very nicely done, loved the full kitchen. I was here on business for several days and thought everything was well maintained. They have a good sized pool and the breakfasts were well done by the kitchen folks. This property also offers guests free dinner which changes every night from Monday through Thursday. The hotel is very convenient to shopping, dining, and entertainment. I'll stay here again the next time I'm in town.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

We had never heard of Homewood Suites and were going to stay at the nearby Hilton but we decided to try something new. What a great surprise. Free breakfast and dinner! We will now be looking for Homewood Suites when we travel.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Flshelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenolden, Pennsylvania
Level Contributor
68 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 11 August 2013

A really nice hotel. Close enough to the main highway, but far enough not to be bothered by the traffic. The employee's are just super, as they go out of their way to be helpful with any request. We were there before the new carpet, so i'll let that issue pass, just to say that i'm glad they are updating it.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Justaguy061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Charles, Missouri, United States
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

They were installing brand new hallway carpets while were there. This was a wonderfully clean and friendly hotel. Our suite was spotless and perfectly set up...except there was only 1 TV that we had to share with our daughter who was on the pullout couch. The water pressure in the shower could be improved. Our A/C worked great, but it was by the pullout couch so our daughter froze. Their were enough blankets and pillows. The bed was the most comfortable hotel bed I have ever slept on and the pillows were like a dream. We even had a down comforter.

To counter the people who complain about the breakfast and LIGHT dinner selection....You have a kitchenette...Make your own breakfast and dinner! The breakfast selection was amazing. Every day there were make your own waffles (the mix was excellent), an egg dish (scrambled eggs with cheese, or plain), a fried potato dish (sometimes plain, or with bacon and onion or cheese), and a meat (sometimes sausage patties or links or bacon), cereal, juices, milk, yogurt, fruit, fresh, in house baked muffins and cookies. So if this is not a good enough selection for you then make your own breakfast in your suite.
The dinner is meant to be a light dinner....it was good. We were there for sandwich night. Make your own hoagies with salad. And for baked potato night. It was as it said....a LIGHT dinner. They had a red wine and a white wine and a couple different varieties of beer. I wish they had a soda fountain, but they did have juice....and again...LIGHT dinner.

The staff was incredibly friendly...In the evening they brought us fresh baked cookies to the pool and in the morning they helped our daughter make waffles. They went above and beyond our expectations.

Our kitchenette was well stocked and in perfect working order. The housekeeper even did our dishes (which we did not intend for). Our room was always well stocked and cleaned when we returned in the evening. I never, ever noticed a bad smell or anything.

We stayed at this hotel for 7 nights and did not have 1 problem. I would recommend this hotel to anyone and I would not hesitate to stay there again!

Just to say again....they were replacing the hall carpets when we were there.

Room Tip: We were on the third floor and had no problems.
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Charles, Missouri, United States
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 5 August 2013

I know that most of the reviews complained about the hallway carpets. While we were there, they were replacing them. The old carpets in the hallways were gross, but our room carpets were wonderful and spotless. The bed was the most comfortable hotel bed I have ever slept on and the pillows were a dream. Breakfast....to those that complained about the variety of food, I say to you...You have a kitchen in your suite...make your own breakfast. The selection was great. There was a different dish every morning. Scrambled eggs with cheese, fried potatoes (sometimes with cheese and onions), sometimes sausage links, patties, or bacon. (they rotated the variety) The waffle mix was tasty. Coffee was great. The food did not taste "pre made" it tasted fresh and delicious. The evening reception/light dinner was a wonderful touch. We were there for sandwich night and baked potato night. It is what it says...a light dinner. We chose to cook in our suite a couple nights. The kitchenettes were well stocked with everything you could need. Housekeeping even did our dishes (which we did not mean for her to do) The only complaint I have is that there was only 1 TV in our suite so we had to share with our daughter who was on the pullout couch. (Oh boohoo, just 1 TV, LOL) Everything was just as I would expect from a Hilton brand hotel. The staff were friendly and helpful, even bringing us fresh baked cookies to the pool in the evening. They also had fresh, in house baked muffins.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, United States
1 review
2 of 5 bubbles Reviewed 5 August 2013

I have stayed at this hotel before and it has never been this dirty. It had been a while since I had stayed there so I don't know what happend but it appears as if the hotel does not receive regular maintenance. As a result, the carpets were filthy, the elevator floors dirty and on the first floor it smelled as if someone had urinated on the floor.

  • Stayed July 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodGMOcala, General Manager at Homewood Suites Ocala at Heath Brook, responded to this review, 10 September 2013
Thank you for your response. Just to let you know that we have changed all of the carpets in our hotel and we hope that you will come back and see how good everything turned out!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Ocala at Heath Brook

Property: Homewood Suites Ocala at Heath Brook
Address: 4610 SW 49th Rd, Ocala, FL 34474-6262
Phone Number:
Region: United States > Florida > Central Florida > Ocala
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Ocala
#6 Family Hotel in Ocala
#7 Romantic Hotel in Ocala
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites Ocala at Heath Brook 3*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to Homewood Suites by Hilton - Ocala at Heath Brook, your home away from home in the Horse Capital of the World! Whether you are visiting our fair city for business or pleasure, Homewood Suites Ocala offers all the comforts and conveniences of home. Opened in November 2007, the hotel is located just off of Interstate 75, Homewood Suites Ocala is THE choice for the extended stay traveler. Hotel features fully-equipped suites, complimentary full buffet breakfast and more. ... more   less 
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Also Known As:
Homewood Suites Ocala At Heath Brook Hotel Ocala
Homewood Ocala
Ocala Homewood Suites
Homewood Suites Ocala At Heath Brook Florida

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