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“Had a great stay here...”
Review of Hilton Ocala

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Hilton Ocala
Ranked #3 of 34 Hotels in Ocala
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 August 2014

We stayed at this hotel for three nights last week. We were in room 824 which looks out over the pool and horse paddocks at the back of the hotel - a lovely view. The hotel has a beautiful, comfortable lobby which also is the location of the bar and the restaurant. The room was comfortable, clean and spacious. Since we were on the "executive level" (floors 8 and 9) we had a complimentary breakfast in the Executive Lounge on the 9th floor, where Maxi took excellent care of us. We ate twice in the bar. The food was delicious and Greg the bartender makes a mean martini. Although it's convenient to stay in a full service hotel, there are quite a few restaurants within walking distance.

Our only minor negative comments are 1) the exhaust fan in the bathroom was not working very well, 2) we left at 8:30 one morning and came back at 1:30, but our room had not been cleaned, and 3) the small refrigerator in the room could stand to be replaced.

If not for the delay in cleaning the room, I would give 5 stars for service.

Otherwise, we would definitely stay here again. If you stay, don't forget to take a walk out back to meet Buddy the Clydesdale!

Room Tip: Rooms at the back of the hotel have a better view. Free breakfast with rooms on the executive level...
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank CMB1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 14 August 2014

"Buddy" our beloved Clydesdale say thanks for the mention, and reminds our guests that he loves apples!
We have shared your comments with out team and everyone appreciates the kind words as well as the few constructive comments to make our even better.

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1,352 - 1,358 of 1,828 reviews

Reviewed 13 August 2014

Getting upgraded to the Concierge floor (9th in this case) is always a nice thing.
In this case it gets any better. I met Maxi, her domain is the 9th Floor Lounge and she
runs it like it's her own. I heard her talking to chef's about the food and was always attentive to the guests. She made me feel very pampered....at was appreciated ! I spend several morning in the lounge, always first class. Thank You.

Room Tip: Great darkening shades, got some of the best sleep of my life !
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 14 August 2014

Sometimes even we think Maxie does own the 9th floor VIP lounge....where she greets our guests with their complimentary VIP breakfast daily. But the reality is that she simply care so much about our guests.
We have passed along your comments and hope to see you again soon

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Reviewed 10 August 2014

We go to the Sunday Brunch at the Ocala Hilton every couple of months. The food is always good. They have an omelet bar, along with waffles. There is always a couple of different meats with peel and eat shrimp and salmon. We have a wonderful time with friends and family. Ask for Sally to be your server. She is always friendly and courteous.

Stayed: August 2014, travelled with family
1  Thank tahoe04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 14 August 2014

"Ask for Sally"...something so many people have been doing for over 25 years since Sally helped open this prestigious hotel. Sunday brunch is as much about the great service and wonderful friends you will make...but the abundance of culinary delights is amazing. Don't forget the fresh-made waffles, homemade soup, and the decadent dessert table.
we hope to see you back one Sunday soon.

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Reviewed 10 August 2014 via mobile

Very comfortable stay at Hilton Ocala. Very quiet despite being near the Interstate. Inviting restaurant and lounge. Room service was great! Nice menu, delicious arugula salad and fresh flatbread. Try the orange butter on your bread! Nice job Chef Joe!

Stayed: August 2014
1  Thank Gratefulnancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 14 August 2014

Ahhhh...you have discovered the secret orange-marmalade butter at Arthur's Bistro! It is just one of the many great starting points to a fantastic dining experience at the area's best full-service hotel.
Thanks for your kind words and we will share them with the team.

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Reviewed 9 August 2014 via mobile

We came in for the weekend to visit friends.
There are many hotels at this interchange to choose from (about half owned by either Hilton or Marriot), but it is rare to have an full service one available at an interchange so I figured I'd try it out.
Hilton told me that this hotel was last updated 9 years ago and it is showing some wear. Carpet and bathroom floor had sticky spots. Walls had stains on them. Rooms were smaller than their(or Marriots) lower starred brands which were updated recently.
Maybe its best to leave this hotel to the business travelers, wedding parties and conventioneers.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JackoFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 14 August 2014

while your comments are very much appreciated and certainly reviewed by our entire staff and ownership, we find it not consistent with the comments we hear from the majority of our guests. We do take every effort to make sure this wonderful resort-style property is well-maintained. That includes constant upgrades, renovations, and modern changes to technology, etc.

Please come visit again and let us demonstrate that a much better stay is the norm at Hilton Ocala.

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Reviewed 7 August 2014

I travel to Ocala on business frequently. I ALWAYS stay at this hotel because the staff is friendly and one in particular is Cindy. She is usually the one who works in the on site restaurant (Arthur's) and she provides impeccable service every time. If I order room service she also takes care of that too. She works hard!!! Anyway, I like on site full service when it comes to dining and this hotel and Cindy deliver that exceptional service every time. Thank you!

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Brandie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 14 August 2014

Thanks for noticing and mentioning Cindy by name. Arthur's Bistro is constantly recognized as one of the best restaurants in the area...and the service is second to none.
We hope to see you again soon.

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Reviewed 7 August 2014

I enjoyed my stay immensely. The room was very comfortable - clean, well apportioned, comfortable bed. I was offered an upgrade, and the room was a real plus! Maxi. In the Concierge Lounge on the 9th Floor is the best! Friendly, accommodating, just the kind of person you want in the service industry! Front desk personnel were great, too.

Room Tip: There's a beautiful horse farm behind the hotel - ask for a southern facing room to enjoy it.
  • Stayed: August 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Thank N. J. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl K, Manager at Hilton Ocala, responded to this reviewResponded 7 August 2014

Maxie shines again! Time after time we hear how much fun and accommodating she is on the 9th floor VIP lounge.
The Hilton Ocala team appreciates your wonderful comments and look forward to your return visit.

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Additional Information about Hilton Ocala

Address: 3600 SW 36th Ave, Ocala, FL 34474-4474
Phone Number:
Region: United States > Florida > Central Florida > Ocala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ocala
#3 Business Hotel in Ocala
#5 Romantic Hotel in Ocala
#5 Family Hotel in Ocala
Price Range: £87 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more   less 
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel
Hilton Ocala Florida

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