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“Comfortable and quiet” 4 of 5 bubbles
Review of Courtyard Ocala

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Courtyard Ocala
Ranked #16 of 34 Hotels in Ocala
Wilmington, North Carolina
Level Contributor
149 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
“Comfortable and quiet”
4 of 5 bubbles Reviewed 29 March 2013

Two colleagues and I (both from out of state) stayed here while in town on business. We checked in on Sunday evening and the front desk clerk was very courteous. The full service restaurant and bar were nice (the Starbucks coffee bar was appreciated); there is a large lounge and business center (but I did not utilize them). The room was very comfortable & quiet and the landscaping added to the relaxing feel of the hotel.

  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank raj0302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
    55
    83
    44
    21
    8
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55
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
Cleveland, TN
Level Contributor
218 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 26 March 2013

Travelliing late on a Saturday evening, we booked "the last room available" for a higher than average price and was told it would be a king bed. Upon arrival we were offered "the last room available" by a less than cordial hotel clerk--take it or leave it were his exact words. We took it.
No real complaints on the facility but a bad taste when people are rude and misleading.

  • Stayed February 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank axavol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti M, Sales Manager at Courtyard Ocala, responded to this review, 2 April 2013
Thank you for taking the time to let us know about your experience at our property. We at the Courtyard by Marriott sincerely apologize for your unpleasant experience with the the front desk staff. Since your stay, we have reviewed all policies and procedures with our Staff and can ensure you that this type of service will not occur again. We do hope that you will give the Courtyard by Marriott of Ocala another try when you are passing through Ocala again. Thank you for bringing this matter to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida
Level Contributor
140 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 bubbles Reviewed 20 March 2013

The hotel is situated close to I-75. It is next to a gas station, other hotels, and close to many restaurants. The lobby was ok and the dining area and business station were pretty modern. The front desk staff was not overly friendly, but adequate. The workout room consisted of 3 cardio machines and some free weights.

I had a king room. It had a flat screen and fridge. The carpeting was stained both inside the room and in the hallways. The hallways had noticeable dirt and debris on it. The bed was generally comfortable. Small bathroom. Small sink area outside bathroom. No USB ports. Old style air conditioner unit where you control it from the unit itself.

There is not much to say about this hotel. You can tell it is what it strives to be - average.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Service
Helpful?
Thank FTLAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti M, Sales Manager at Courtyard Ocala, responded to this review, 3 April 2013
Thank you for taking the time to review the Courtyard by Marriott of Ocala. Our lobby was recently renovated and we do offer many amenities with a modern feel. Our 24-hour market has items that one may have neglected to pack, our GoBoard provides up-to-date local information, weather and maps, our new Bistro functions both as a dining area and lounge and we have complimentary wireless and hard-wired internet throughout the lobby area and in every guest room.

We do apologize that the front desk staff was not overly friendly. Our staff should always focus on making customer connections vs. transactions and we have reinforced this with them since your visit - so thank you for bringing that matter to our attention.

We have installed flat screen tvs and modern furnishings in each of our guest rooms along with complimentary wireless and wired internet access. And, again, since your visit, we have begun to clean every carpet in our property. We do apologize that it was not done sooner.

We do hope that you will give us another chance when you are in Ocala for either business or pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton
Level Contributor
130 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 25 February 2013

I liked the lobby, plenty of lounge space, a place to eat and order drinks, relax and watch TV or read. Hotel has been renovated and appears to be maintained pretty well throughout. Room appearance was clean, missed someone's socks behind a chair though, indicating the cleaning was rushed. Insufficient towels left in the room. Beds were a little too soft for me and they were doubles, too small. Hotel was quite busy when we were there and the staff was very nice but seemed to be a little overwhelmed by it, and I know of two other guests whose rooms were not ready. TV was a good flat screen with good channel selection. Bath and shower were separate from the outside sink, which had insufficient counter space. AC was the standard wall unit in mid-priced hotels that cycled throughout the night. There is a multitude of restaurants and shops within a short drive.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travelinsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 13 January 2013

Located in an enclave of chain hotels. Needs a little help on the signage to ease locating. The hotel had recent renovation work. It shows. Nice comfortable rooms with great bedding. No big surprises here. Easy check in. Decent little restaurant for quick breakfast. Reasonable value at one of the better exits for food in the Ocala area.

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tom o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apollo Beach, Florida
Level Contributor
103 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 3 December 2012

Being a Florida Gators season ticket holder, this hotel is perfect for me. Most if not all hotels in Gainesville seem to always be completely booked or have a two night minimum during football weekends. Like most other Courtyards, this hotel is very clean, very comfortable, and has great service. Just a quick 25 minute ride down from Gainesville allows me to rest after a Gator win then head home rested the next morning.

  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PabloD209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
108 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 20 November 2012

We stayed this past weekend at the Courtyard Ocala while enjoying our grandson's football game. The Courtyards by Marriott are almost always clean and comfortable; this hotel was no exception. The front desk staff was pleasant and helpful; the rooms were large enough for a sitting area with a couch. Free wifi was also nice; as well as complimentary access to several computers in the lobby. It is right off I-75 and Rt 200, but we weren't bothered by highway noise. There was a combination eating area and bar in the lobby where one could purchase food, but with Cracker Barrel on one side, Waffle House on another, and Burger King in front, as well as several other restaurants right nearby, I can't complain about lack of better dining at the hotel. For a casual trip, everything was convenient. The king sized bed was very comfortable, the bathroom was clean, and the hotel was up to date. No complaints. We'll stay here again next year if they kids qualify again for regionals.

  • Stayed November 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John-from-Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Ocala

Property: Courtyard Ocala
Address: 3712 SW 38th Ave, Ocala, FL 34474-4380
Region: United States > Florida > Central Florida > Ocala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Ocala
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Ocala 3*
Number of rooms: 169
Official Description (provided by the hotel):
Come to the beautiful Courtyard by Marriott in Ocala Florida, and experience 171 newly renovated and beautifully appointed guest rooms and suites. Easy to access from SR 200 off Exit 350 of the I-75, your visit to to this strategically located, green certified and pet free hotel places you close to everywhere you need or want to be in Ocala and Marion County! Four newly renovated meeting rooms can host your impressive meetings or social events of 10 - 80 people, and complimentary high speed wireless internet is available to all guests throughout the hotel. Fitness routines are easily maintained in the on-site fitness room, and your stress simply melts away in the enticing outdoor pool, courtyard and whirlpool spa. The on-site guest coin laundry is a practical convenience. Reserve your stay with us at the Courtyard by Marriott, and you will have a choice to enjoy several dining and shopping options, all walking distance to the hotel. Come to this Courtyard by Marriott Ocala in Ocala Florida, and enjoy superb quality, convenience, comfort and service. ... more   less 
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Also Known As:
Courtyard Ocala Hotel Ocala
Ocala Marriott
Ocala Courtyard
Courtyard Ocala Florida

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