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All reviews front desk buffalo wild wings great hotel great staff great customer service room was clean walking distance right next door fitness center breakfast staff would definitely stay here again cleaning staff upon check pleasant stay oldsmar area excellent stay complimentary breakfast
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Reviewed 19 May 2014

This hotel shows signs of minimum updating. There is obvious wear and tear on common areas and a jittery elevator from the top floor going down, things I would expect this from less expensive brands. The rooms were ok, but the memory foam mattress was difficult to deal with. The thermostat in our room was not very accurate and the room seemed much warmer then was set on and took forever to cool the room down.
I support anyone's right to their religious or political belief but I encourage in a business setting to keep your thoughts and beliefs to yourself because you never know who you may offend. That being said, I was horribly offended by a picture behind the counter of a politician. If I would have seen the picture before check in I would have never stayed here, and will never be back.

  • Stayed: May 2014, travelled as a couple
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Thank dcsteve56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this reviewResponded 20 May 2014

Thank you for your candid Tripadvisor review and feedback on your recent visit with us here at Hilton Garden Inn Oldsmar. You will be happy to know that a full lobby, public space, meeting rooms, and food and beverage renovation is taking place and will be completed by August of this year. Hilton Garden Inn prides itself on guest satisfaction and I am sorry that you feel we missed the mark. The elevator is inspected as well as we have a service agreement in place so all maintenance is up to date and the elevator is operable. With regards to your mention of the Politian framed behind the front desk, we are sorry this offended you. If you were able to read what was written on the picture you would have noted that we were specifically mentioned for exceptional service that we deemed necessary for all to see. This was a very proud moment for the hotel, NOT a political campaign. Thank you for writing!

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Reviewed 14 May 2014

Met all my expectations of Hilton Garden Inn. They're a good, clean place to stay. No big thrills and no bad experiences. No one went out of their way for us, but then again, no one needed to. Bathroom had a weird smell, not bad or overpowering, just interesting.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Drew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this reviewResponded 15 May 2014

Thank you for sharing your experience on Tripadvisor. We appreciate your visit with us here at Hilton Garden Inn. We are pleased to read that you didn't have any problems during your visit. Thank you for your business and we look forward to the opportunity of being of service to you again in the future.

Management

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Reviewed 13 May 2014

This hotel is awesome!!!!They provided accommodations for my family and friends that came from out of town for a family celebration. All of them were extremely satisfied, noting the cleanliness of the facilities, the spacious rooms, and great service from the staff. Sales director was extremely accommodating, honoring group rate special on late reservations. It is definitely the place to stay!!!

Stayed: May 2014, travelled with family
Thank Felix A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this reviewResponded 13 May 2014

Thank you for sharing your group experience on Tripadvisor but most importantly, selecting HGI to host your family for such a huge celebration. I am very pleased to read that you found the hotel, staff, and services to your liking. We aim to please and in this instance I am delighted that we did not miss the mark. We welcome you and your family back soon!

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Reviewed 7 May 2014

We liked the hotel, location was perfect for what we needed. Room was clean, staff was friendly. Parking was easy, nice restaurants close. The breakfast needs improvement, not worth $10.95. Basic continental, nothing special.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank FloridaRun25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this reviewResponded 9 May 2014

Thank you for taking the time to review Hilton Garden Inn Oldsmar. We appreciate your business and pleased to read that you found the hotel to be clean and the location to your liking. I am dissappointed to hear that your weren't thrilled with the breakfast. We do offer your standard continetal fare as well as fresh cook to order eggs, omelets, french toast, pancakes and so much more. Thank you for writing and we hope to see you again soon.

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Reviewed 2 May 2014

As a regional Sales Professional, I stay in many hotels throughout the year. This is one of my favorites because I can expect to recieve the same experience everytime. Do not pass this Garden Inn up! Many Resturants within walking distance.

  • Stayed: April 2014, travelled on business
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Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie F, Director of Sales at Hilton Garden Inn Tampa Northwest / Oldsmar, responded to this reviewResponded 5 May 2014

Thank you for taking the time out to review Hilton Garden Inn Oldsmar. We are pleased to read that you like the location and the staff and management meet your needs as a business traveler. We would like to thank you for your continued business and welcome you back next time. Thank you for writing!

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