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“Excellent hotel and staff.”

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The Point Hotel & Suites
Ranked #20 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed 15 February 2014

This is the 3rd time that I have returned and stay at The Point.
Everytime that I return I am surprised that the level of service in hotel seems to get better and better.
The overall holiday experience was excellent and I do recomend to anyone that I know looking at a orlando hoilday to stay at The Point.Excellent staff and excellent facilities.
I would recomend staying in a suite as haveing a full kitchen with a washer & dryer was a big bonus.

Room Tip: Upgrade to a suite for a washer & dryer in your room
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  • Stayed: February 2014, travelled as a couple
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2  Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 17 February 2014

Thank you for taking the time to write a review. We are thrilled that you chose to stay with us for a third time! Thank you for commenting on your excellent experience and for the recommendation. We hope to welcome you back in the future!

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2,249 - 2,255 of 4,841 reviews

Reviewed 14 February 2014

This hotel went above and beyond to make our honeymoon special. They upgraded us to a suite and the room was amazing! So spacious and clean.The bathroom was huge! The bed was average but big! It would definitely be perfect for families too. The front desk was so helpful and they made the time to greet us when we walked through the door. Katelynn (sp?) was especially helpful!! She is great!! The pool is open late and heated and the hot tub was perfect after a long day of walking at the parks! The location is good too. We were close to international drive with the all the restaurants and such, we were also close to Sea World and Universal. The shuttle to those 2 places were really convenient. Disney is a little farther away but nothing major. The only thing is the shuttle to Disney is kind of inconvenient and only went to and from Epcot. We rented a car so it wasn't a big deal. However for people that don't want to rent a car, it could pose a problem. Other than that I would recommend this hotel to everyone!! The only reason I rated low for spa and breakfast was because I did not try them.

  • Stayed: January 2014, travelled as a couple
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1  Thank Mishiiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 17 February 2014

We appreciate you taking the time to share your experience. It was an absolute pleasure to be a part of celebrating your honeymoon. Thank you for mentioning the service you received from our front desk staff as well as the ideal location ofo our resort. Thanks so much for the recommendation. We hope that you will stay with us again in the future and give our breakfast a try!

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Reviewed 14 February 2014

Just spent 12 nights at The Point Resort. Can't recommend it highly enough. Good location, with extra points for the IRide trolley stop directly out the front, especially if like us you have no car. As our room was a 1 bedroom apartment, we had a washer/dryer and full kitchen (stove, dishwasher, pots and pans, and any other item you can think of) which was so great. The trolley then takes you to the Publix grocery store so getting supplies easy. Close to all attractions and free shuttle to all the theme parks with no problems encountered using this over our stay. The front desk staff are some of the nicest people we've ever come across in hotels. They are so skilled and work seamlessly to serve you, have extremely high customer service values and yet still have a warmth and friendliness that you can stop and say hi! If they aren't busy. The feeling of "clean" throughtout was one of the very impressive features. Everything felt fresh and unused....not a frequent feeling you get in hotels. The ladies in the breakfast area do a great job with the breakfast buffet too. Quiet too..no traffic noise or noise from other guests. Can't recommend this place highly enough. Don't stay anywhere else.

  • Stayed: February 2014, travelled as a couple
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2  Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 17 February 2014

Sandra, thanks for the great review! We sincerely appreciate your comments and recommendation. Thanks for mentioning how well-equipped the one-bedroom suite is. It is also great to hear how clean you felt everything was. Your kind words mean so much to us, and we can't wait to welcome you back soon!

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Reviewed 13 February 2014

We chose this hotel based on the Trip Advisor reviews and rating. It was a good choice, as we were visiting Universal Studios, and the price was exceptional. The service from the front desk attendants was exceptional; they graciously answered all of our questions and inquiries. The rooms were spacious, with a small kitchenette. My only complaint is that the daily room service is minimal and does not include any cleaning, just the making of the bed and the replacement of toiletries and towels.

  • Stayed: February 2014, travelled as a couple
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Thank kerry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 14 February 2014

Kerry, thank you for taking the time to write a review. We are so glad that you enjoyed the location, price, and service that you received at our resort. Our daily housekeeping refresh consists of making beds, replacing towels, and emptying the trash. We apologize if this was an inconvenience to you. Please note that you can request full services at the front desk. We appreciate your feedback and hope that you will stay with us again in the future!

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Reviewed 13 February 2014

By far one of the best hotels I have ever stayed at!

Pro's
- Keurig's
- Spacious
- Clean
- Walking distance to Universal Studio's - 20 minutes

Con's
- Breakfast is not free (not a big deal)

I recommend this to anyone and everyone.

Room Tip: Ask for one on one of the top floors facing Universal!
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  • Stayed: April 2013, travelled as a couple
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1  Thank SmallWorld83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 14 February 2014

It is such an honor that you decided to spend your honeymoon with us. We are pleased that you had an incredible experience and enjoyed your spacious suite. We appreciate your feedback and recommendation. Hope to serve you again in the future!

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Reviewed 12 February 2014

it's a nice hotel but i'd like to tell about the staff. They were very friendly and ve helpful. the hotel was so clean and tidy. i'd recommend this hotel to everone who is gonna visit Orlando. It was very close to the outlets. But only poor thing is the brakfast. the's not too much choice.

  • Stayed: February 2014, travelled as a couple
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Thank gorki222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 14 February 2014

We appreciate you taking the time to write a review. Thank you for mentioning the friendly and helpful staff that you encountered throughout your stay. We do apologize that your breakfast experience was not up to our usual standards. We appreciate your feedback and that will be addressed internally. We hope that you will come stay with us again in the future.

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Reviewed 11 February 2014

If you're visiting Orlando, you should definitely stay here. Amazing hotel. Very friendly staff, amazing rooms, and not too far away from Universal and Disney. Came here with my family and when we return we will definitely be staying here. Good price also but the resort fee should be tied in with the room. That was kind of ridiculous but other than that, it was amazing.

  • Stayed: April 2013, travelled with family
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Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley C, Guest Relations Manager at The Point Hotel & Suites, responded to this reviewResponded 12 February 2014

Stephen, we appreciate you sharing your experience on TripAdvisor. Your recommendation means so much to us and we are glad to hear that you enjoyed the suites. We are thankful for your feedback and will take that into consideration. We look forward to welcoming you and your family back!

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Additional Information about The Point Hotel & Suites

Address: 7389 Universal Blvd, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Orlando
#14 Family Hotel in Orlando
#18 Business Hotel in Orlando
Price Range: £82 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Point Hotel & Suites 3.5*
Number of rooms: 227
Official Description (provided by the hotel):
This full-service, all-suite, newly renovated luxury boutique hotel is quaintly tucked in the heart of Orlando on Universal Blvd, just minutes from International Drive and close to Universal Studios. The Point Orlando Resort provides a tranquil Florida experience that will have you feeling right at home. The Studio, 1 Bedroom Suites and 2 Bedroom Suites offer a variety of comfortable accommodations to suit your needs while enjoying resort-style amenities. ... more   less 
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Also Known As:
The Point Orlando Hotel Orlando
The Point Hotel Orlando
The Point Hotel & Suites Orlando, Florida

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