I loved this resort very much. My family came down for my son's surprise birthday. I called ahead to have a special room for him and I found an extra amenity for my son with a hand written card to say happy birthday to him! He was blown away and so was I. The only complaint was at check out I asked for my final bill because I thought I was paid through for one more night and when I went to the front desk and spoke to Fabio? he never told me I was supposed to check out that day so it through off my expenses to pay for another night. I read good reviews on him so I was very disappointed when he didn't give me good service. He seemed like he was always too busy to talk to me or help me. I brought this up to the supervisor and she was very sincere and gave me a great rate to stay the extra night. I was so thankful I spoke to her because she made everything a lot better for us.
We will definetly be staying here again in the future. The rooms are great and its in a location that is away from all the traffic and noise of International drive!
- Official Description (provided by the hotel):
- This full-service, all-suite, newly renovated luxury boutique hotel is quaintly tucked in the heart of Orlando on Universal Blvd, just minutes from International Drive and close to Universal Studios. The Point Orlando Resort provides a tranquil Florida experience that will have you feeling right at home. The Studio, 1 Bedroom Suites and 2 Bedroom Suites offer a variety of comfortable accommodations to suit your needs while enjoying resort-style amenities. ... more less
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- Also Known As:
- The Point Orlando Hotel Orlando
- The Point Hotel Orlando
- The Point Orlando Resort Florida