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“Perfect vacation!”

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Hyatt Regency Orlando
Ranked #27 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Gloucester, Virginia
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Perfect vacation!”
Reviewed 23 July 2014 via mobile

We are day two into our 5 day vacation at the Hyatt Regency and we LOVE it. Our boys are older and not in to the Disney thing, so we decided to take a "restful" vacation. We couldn't have chosen a better location! The Hyatt is beautiful inside and out.

First, the pools....oh the pools. There are two major pool attractions. One is a zero entry and is a great place for families. The other pool (our favorite), is a large lap pool with room to swim - and few people. Be careful - the lighter part of the concrete can be slippery!

We were having trouble with the mini fridge, but when we asked for help, it was here in less than 5 minutes. *Tip- leave the cabinet door cracked or open to get the best results from the mini fridge. Can you believe they even followed up the next morning to see if it was still working?!

Everyone here has been extremely kind and accommodating. The hotel is peaceful, beautiful, very clean, and comfortable. We work really hard in our day-to-day life and this has been a wonderful break! Thank you Hyatt Orlando! We are truly enjoying every minute!

Stayed July 2014, travelled with family
Helpful?
1 Thank TLSpeas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRORLANDO, Manager at Hyatt Regency Orlando, responded to this review, 24 July 2014
Thank you so much for the kind review while here at the Hyatt Regency Orlando! Please let us know if there is anything else you need during your stay!

Brian C.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,207 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (945)
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English first
Atlanta, Georgia
Level Contributor
1 review
Reviewed 23 July 2014

Already booked another stay. Visited Orlando to go to Universal Studios with my family (which was AWESOME by the way) and the trip was even more fantastic because of our stay at the Hyatt.

We stayed in tower 1, room was beautiful and customer service was top notch. This is now "our" hotel in Orlando.

Room Tip: Get dessert at the cute diner toward the back of the hotel. Ask for a room over looking the pool and...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Service
Helpful?
Thank Zaire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRORLANDO, Manager at Hyatt Regency Orlando, responded to this review, 24 July 2014
Thrilled to hear you say that we made your stay even better, thank you so much! We can't wait until you return and we will make sure we make it even better!

Sincerely,
Brian C.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 July 2014

Had a chance to stay at the Hyatt (formally The Peabody) next to the convention Center. A wonderful experience from the check-in to the room and the amenities. Perfect for business with strong Wi-Fi signal, good workspace and good lighting. Room was in great shape and typical Hyatt amenities. Staff was extremely helpful and well-trained. Fitness center was staffed and had plenty of towels and equipment kept clean. Pools were great and offered ample opportunities for families to enjoy while at a conference. Would definitely stay again for a conference and would consider at off-season rates for a short family vacation in Orlando.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lohotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRORLANDO, Manager at Hyatt Regency Orlando, responded to this review, 24 July 2014
Thank you! We are very forunate that our location and destination allows us to provide options for Leisure and Convention guests alike! We do hope to see you back soon.

Brian C.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

We were in town for a dance competition and added extra days to our stay because we enjoyed our time at this hotel so much. Our room was in tower 2 and was beautiful and clean. The only thing the rooms are missing are microwaves. But we did add the club level access to our room so we were able to go up for breakfast and throughout the day for snacks. The restaurants on-site are good and room service was great as well. Our favorite restaurant was at the pool. We loved the upscale access to drinks and food at the pool as well as the fun activities for the kids throughout the day. My favorite thing is always being able to check out towels...who wants do deal with damp beach towels in a hotel room?

We used their valet service for our car and loved the convenience. The garage isn't that far of a walk so that expense isn't necessary. The valets were a great source of information for local restaurants and things to do if there is a line at the concierge desk (which there seemed to always be). All the staff we encountered were super friendly and helpful - even security, which we had to call on one of our nights there because of a domestic dispute which had carried out into the hall in front of our room. Security was on the floor within one minute of our call and they took care of the situation quickly. The hotel comped that night of our stay, which was beyond our expectations, but greatly appreciated.

There was a really rambunctious convention or something in the hotel on one of our weekends. You could hear people screaming/chanting playing drinking games through the nights of their weekend conference. We heard them, but it wasnt that big a deal to us. Several people we knew called the desk to complain and they were all very satisfied with the hotel's response, which was a sincere apology and to have their room comped for that night.

This hotel is really nice. We will gladly stay here year after year.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank kimbosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRORLANDO, Manager at Hyatt Regency Orlando, responded to this review, 24 July 2014
Thank you for taking time to provide feedback on your stay. I'm pleased to hear that you enjoyed your time with us. We will discuss the mircowave suggestion internally and see if it's plausable for us to add or provide as an option when requested.

Thank you again,
Brian C.
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mentor, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014 via mobile

The good: there's lots of places to go within the hotel itself & great pools! Close by lots of things to do on international drive-from shopping to downtown Disney and more!

The not so good: for those of you who don't travel much be
prepared to have large holds put on your room regarding debit card use! Also unless you are prepared to pay the resort fee the Wi-Fi coverage is awful!

But... The hotel is gorgeous, the rooms are spacious and clean!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MicheQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager_Brian, Manager at Hyatt Regency Orlando, responded to this review, 24 July 2014
Dear MicheQueen,

Thank you for your review - we were so pleased to have Miche at our hotel; and I apologize for any inconvenience our debit card policy may have provided.

We look forward to welcoming you back again - be it for business or pleasure.

Regards,

Brian Comes
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
Reviewed 22 July 2014

I was at the Hyatt regency for a work function. I have food allergies. The staff was amazing at accommodating all of my food requests. Julio Gonzalez took special care of me and made sure I had my favorite green smoothie for breakfast everyday. Made me feel special. Great team of folks!

Room Tip: Fun pool and good spa . I also had a hypo-allergenic room that was ready to go when I got there.
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KalinMcN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager_Brian, Manager at Hyatt Regency Orlando, responded to this review, 24 July 2014
Dear KalinMcN,

Thank you for your review, I am glad you enjoyed the Hyatt Pure rooms and that Julio was able to assist you with something to meet your needs.

We look forward to welcoming you back soon, be it for business or pleasure.

Sincerely,

Brian Comes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 July 2014

Amazing, excellent service, friendly customer care, Ryan mckeel from coconuts gave a fantastic service always with a smile, very professional and helpful. Hyatt regency gets a 5 for excellency in my book wishing the rest of the staff the best and guarantee a good word for my peers and friends.

Good luck to all and continue to strive to be the best in the hospitality industry in orlando Florida.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jxavi30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRORLANDO, Manager at Hyatt Regency Orlando, responded to this review, 13 August 2014
Thank you for your kind words. I'm delighted to hear about your recent stay and happy you took time to share it with everyone.

Sincerely,
Brian C.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Orlando

Property: Hyatt Regency Orlando
Address: 9801 International Drive, Orlando, FL 32819-8104 (Formerly The Peabody Orlando)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Orlando
#8 Spa Hotel in Orlando
#9 Business Hotel in Orlando
#12 Green Hotel in Orlando
#21 Romantic Hotel in Orlando
#24 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hyatt Regency Orlando 4.5*
Number of rooms: 1639
Official Description (provided by the hotel):
Hyatt Regency Orlando offers the quintessential location for both business and leisure travelers. Make yourself at home in your spacious guestroom, adventure through Orlando, or lounge at the pool between meetings. Here, you’ll find that productivity and relaxation are constants during your time in Orlando. What Makes a Seamless Stay: Spacious rooms: 1,639 guestrooms including 192 suites, with view and club level spaces available Meetings made easier: 315,000 sq ft of flexible, indoor and outdoor meeting space with 14 unique venues and a dedicated staff Location on International Drive: Situated across the street from the Orange County Convention Center, and moments away from dining, shopping, and entertainment Eclectic dining: Seven on-site restaurants, serving coastal Floridian fare, poolside snacks and cocktails, rustic Italian food and steaks, and much more Plenty of places to relax: Three tropical-inspired pools, a luxurious spa and salon, and a 24-hour gym with studio spaces and fitness classes ... more   less 
Reservation Options:
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Also Known As:
The Peabody Orlando Hotel Orlando
The Peabody Hotel Orlando
Peabody Orlando
Peabody Hotel Orlando Fl
Hyatt Regency Orlando Florida

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