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“Wonderful staff but”

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Hawthorn Suites By Wyndham Orlando International Drive
Ranked #251 of 336 Hotels in Orlando
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907 reviews from our community

Traveller rating
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    130
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518
139
23
123
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Fort Lauderdale, Florida
1 review
Reviewed 23 May 2014

I booked my hotel online for a king suit although the room did not have a bathtub. The clerk at the front desk, Ismael, was so super amazing and upgraded us to the two story penthouse with a master bedroom and bathtub upstairs and downstairs, and double room. The unit had a full kitchen, dining room table, pull out couch, fireplace and a small living area...all for no additional charge! The hotel is located in a great area because it is literally close to everything. I would definitely stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanti G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2014

What a dump. This place looks as if it hasn't been updated in 30 years. The hallways are cinderblock....sort of looks like a bomb shelter. The living room part of my suite had carpet that was worn through in places. The couch was missing - which was easy to notice, since the carpet under the place where the couch previously had been located was darker than the surrounding carpet. The bedsheets looked very much like they had been slept in and never changed. Finally - close inspection of the sheets revealed tiny bugs....which was the last straw. I fled the place and found accomodations elsewhere.

Stayed May 2014, travelled on business
Helpful?
1 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean B, Director of Sales at Hawthorn Suites By Wyndham Orlando International Drive, responded to this review, 21 May 2014
Dear Mark R Thank you for taking the time to give us your feedback on your recent visit. I was very disappointed to hear the property did not meet your expectations. You mentioned the property's hallways, but the property has all exterior entrances to our suites? I would welcome an opportunity to discuss your visit. I can can be reached at Hawthorn Suites 407-345-0117 ex 6559. I look forward to hearing from you. Sean B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Augustine
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 May 2014

Our suite was wonderful! We had a two story room with the master bedroom and bath upstairs and a double room and bathroom downstairs. The unit had a full kitchen, dining room table, pull out couch, fireplace and a small living area. The room was well-kept and perfect for our party of 5. It was close to all amenities. Both the pool and hot tub were accessible with a lift. The staff was wonderful and our group really enjoyed staying there and we will be back! The price was about the same as a single room elsewhere so it was a great value and saved us from paying double elsewhere.

Room Tip: We were in suite 124 and it was very nice.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean B, Director of Sales at Hawthorn Suites By Wyndham Orlando International Drive, responded to this review, 5 May 2014
Thank you for your kind words from your recent post on Trip Advisor. We appreciate you taking the time to share your satisfaction. Please do not hesitate to contact us should you ever need assistance in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites By Wyndham Orlando International Drive

Property: Hawthorn Suites By Wyndham Orlando International Drive
Address: 7975 Canada Ave, Orlando, FL 32819-9346 (Formerly Residence Inn Orlando International Drive)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #251 of 336 Hotels in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites By Wyndham Orlando International Drive 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Residence Inn Orlando International Drive Hotel Orlando
Orlando Residence Inn
Hawthorn Suites By Wyndham Orlando International Drive Florida

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