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Sheraton Vistana Resort Villas- Lake Buena Vista
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Reviews (7,055)
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3,781
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2,726 - 2,731 of 7,055 reviews
Reviewed 2 August 2014 via mobile

Beautiful facility, very welcoming, plenty of activities, great pools, food, music, etc. We have gone three times now, and are still welcomed and treated like guests on vacation should be treated! Highly recommend this place

Stayed: July 2014, travelled with family
1  Thank Marymb4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded 4 August 2014

We thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort.
We appreciate your selecting the Sheraton Vistana Resort and being loyal to the Starwood Resorts Family.

Your feedback and kind comments with Trip Advisor, allows our Management Team to escalate your praises for the beautiful facilities, accommodations and variety of activities!.

Our Team at the Sheraton Vistana Resort, takes pride in delivering top quality and personalized service, coupled with comfort and enjoyment.

We are hopeful you will return soon to enjoy new and improved enhancements to our Welcome Center, Zimmies Restaurant and Mini Golf which will be renovated from September to December of this year. During this time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay.

Thanks again for your gift of feedback!
Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Stayed for a week in July through Virgin holidays we had a huge 2 bed apartment, which was fantastic, very clean, serviced every day, easy parking, two brilliant hot tubs and warm swimming pool, open till 1am weather permitting, would certainly stay again, fantastic stay.

Stayed: July 2014, travelled with family
2  Thank GraemeKerryInverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded 4 August 2014

We thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort.
We appreciate your selecting the Sheraton Vistana Resort through your local travel agent.

Your feedback experience with Trip Advisor, allows our Management Team to escalate your praises for your accommodation.

At the Sheraton Vistana Resort, our mission is to ensure our guests receive elite and personalized service, coupled with comfort and enjoyment.

We are hopeful you will return soon to enjoy new and improved enhancements to our Welcome Center, Zimmies Restaurant and Mini Golf which will be renovated from September to December of this year. During this time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay.

Thanks again for your gift of feedback! Thanks again for this wonderful recommendation.

We are here to serve you and we thank you for your contributions to this review.
Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Have been coming to Vistana Resort for about two decades, staying at Cascades and love this place! Check-in is seamless and the units are clean and well maintained, modernized and re-modeled often. The beds are comfortable and spacious. The pools are many and clean. You can find some pools that are less used than others depending on your needs...small kids to adult only atmospheres, all dependent on the pools' amenities (waterfall or fountain). The resort is close to
I-4 and SR 417 and can get any where in a matter in minutes. There is nothing I dislike about Vistana Resort!

Room Tip: Ask for a room that is on the end, not near an elevator or a playground and on a higher floor to avoid the noise.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Toots951987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded 4 August 2014

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort.
We appreciate your loyalty to the Sheraton for two decades and we thank you for this kind recommendation.

Your feedback experience with Trip Advisor, allows our Management Team to escalate your praises!
We are hopeful you will return soon to enjoy new and improved enhancements to our Welcome Center, Zimmies Restaurant and Mini Golf which will be renovated from September to December of this year. During this time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay.

Thanks again for your gift of feedback!

We are here to serve you and we thank you for your contributions to this review.
Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

We had a very very pleasant stay in here -2 families, total 7 people, 3 teenagers and 4 adults- sharing a villa. It's extremely comfortable, price is right, convenient access to almost all attractions, dining and shopping places. Just one thing totally ignore calls for trying to sell timeshares! :-)

Stayed: October 2013
Thank EbruTaskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded 1 August 2014

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for your accommodation.

At the Sheraton Vistana Resort, our mission is to deliver a memorable experience coupled with service and comfortable villas. It was our delight to serve you and we look forward to host you again as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. During this time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay.

Thanks again for your gift of feedback!

We are here to serve you and we thank you for your contributions to this review.
Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed at this property from Jan 17 to Feb 4, 5 people altogether (3 adults and 2 kids). The hotel is huge, spread across several "independent" buildings. In spite of that, the environment is quite cozy and the rooms were really nice! Very well built with all the infra inside the room (we had 2-bedroom suite) and very comfortable. The Resort is very well situated, roughly 5 min by car to Disney's main entrance and in quality, it has proven very superior to the Deluxe Disney-type resorts (compared to Wilderness Lodge, for instance, one that I know very well). Guest Services delivered a top-quality service to us, especially Dassie Shuta, a Guest Experience Specialist who was extremely helpful and professional to us when I had to make last-minute travel arrangement changes with my reservation! Kudos to her!
Podolano's Tip: if you plan to rent a car, there's a Dollar Rent a Car counter at a Holiday In Express across the street from Sheration Vistana which has good prices and nice cars! Easy to pick up and far easy to return the car and you don't pay for the Airport Concession Fees that is mandatory for everyone to pay for.

Room Tip: Pick up your room carefully as there are many many options depending on the various building locations this property has.
  • Stayed: January 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Podolano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
das51, Guest Relations Manager at Sheraton Vistana Resort Villas- Lake Buena Vista, responded to this reviewResponded 1 August 2014

Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort.

We thank you for sharing your experience with Trip Advisor, giving us the opportunity to escalate your praises for our team member. Your comments are valuable and will be shared with Management Team!

Thank you for selection the Sheraton Vistana Resort as your resort destination and we look forward to host you again soon as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. During this time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center.

Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay.

Thanks again for your gift of feedback!

We are here to serve you and we thank you for your contributions to this review.
Best Wishes,
Dassie
Resort Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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