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“Great stay!!” 4 of 5 bubbles
Review of Sheraton Lake Buena Vista Resort

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Sheraton Lake Buena Vista Resort
Ranked #191 of 335 Hotels in Orlando
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great stay!!”
4 of 5 bubbles Reviewed 28 April 2013 via mobile

My wife and I have just came back from staying in the sheraton and I must admit we were thoroughly impressed...the location is excellent for all the parks and restaurants, and although there were free buses to some of the attractions, universal studios was missing. The rooms within the hotel are massive and spotless although the bathrooms are quite small. All staff were very polite and so helpful, making us very comfortable as soon as we arrived. If we were returning to Florida from here in the uk we would look to staying here again! :)

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phelpsy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 6 May 2013
Dear Phelpsy11,

Thank you for your recent contribution to Tripadvisor. Its great to hear that you had an excellent stay with us. Its also great to read the kind words on the cleanliness and our convenient location to all of the theme parks. We truly appreciate the positive feedback and we hope to see you again in the near future!

Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,554 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (424)
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English first
Brick
2 reviews
5 of 5 bubbles Reviewed 26 April 2013

The hotel has recenly been renovated and they did an outstanding job. The only thing nicer than the accomidations was the staff. The training of the staff was obviouly a priority from Nick at the gift shop to Norris at the front desk along with all of the bellman we encountered. I would highly recomend this hotel to any couple or family looking for a great place to stay.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 27 April 2013
Dear Joe M,

Thank you for the rave review on the Sheraton Lake Buena Vista Resort. Its great to hear that you enjoyed your stay with us and that our team made a positive connection with you. We truly appreciate your comments and look forward to your next visit with us in the near future!

Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 26 April 2013

I was here in February nice room was clean, very comfortable bed, we were here for 2 nights and we had trasportation to the parks is a bus that goes every 30 min and also we had breakfast buffet and was very good and very friendly staff too I had a good time.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Verito23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 27 April 2013
Dear Verito23,

Thank you for the positive review on Tripadvisor. Its great to hear that our team and location exceeded your expectations. We truly appreciate the wonderful comments and we hope to see you again in the near future.

Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seekonk, MA
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 April 2013

We are here right now and so far so good. The pool area is great for kids, rooms are comfortable and the hotel is centrally located to everything. Alex at the front desk was very helpful and accommodating. The activity/bar staff has been entertaining. The breakfast buffet offeres a wide variety of food and our waitress Brenda provided great service. For the price we are pleasantly pleased and we are enjoying our stay! To be continued. P.S. The beds are super comfortable!!

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SCOTTM5677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 27 April 2013
Hello SCOTTM5677,

Thank you for your recent review on the Sheraton Lake Buena Vista Resort. Its great to hear that your enjoying your stay with us and I hope to connect with you before you checkout. We truly appreciate the great comments!

Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
1 review
4 of 5 bubbles Reviewed 21 April 2013

We found this hotel to be early to find, the staff were friendly, and the rooms were fine. The pool area and grounds were beautiful. My friend left an item in the room that was a gift. We made a call to the hotel and Dale and Mary found the item and had it shipped to me ASAP. I so appreciate honestly and great service. Thank you!! I would definitely stay there again!!

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebecca1423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 27 April 2013
Dear Rebecca1423,

Thank you for your recent review on the Sheraton Lake Buena Vista Resort. Its great to hear that our security team exceeded your expectations and was able to assist you with your lost and found item. We truly appreciate your comments and look forward to your visit with us in the near future.
Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 April 2013

Stayed here for 6 nights for an overall enjoyable Orlando vacation. The hotel is CLEAN and well managed. The small shop downstairs sells a decent amount of food and beverages for most families. Although it was a tad overpriced.

Overall it was a clean decent hotel that was more affordable than other resort hotels. Nothing spectacular but it was more than enough without breaking the bank.

I did get the feeling after a couple of nights that this hotel would definitely be more suited for business travelers but nonetheless it worked out for us.

  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Garlandz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 27 April 2013
Hello Garlandz,

Thank you for your recent review on the Sheraton LBVR. Although we're glad that you enjoyed your stay with us; I'm sorry to hear that your experience was not memorable. We truly appreciate your honest feedback and please connect with us in the future to make sure your next stay is a memorable event!

Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 20 April 2013

I'm not so sure what makes this a "resort." My guess is the decent pool/out bar set up in the center. Great location. Good restaurants within walking distance. The lobby was modern. The lunches at the pool side bar/grill were good...I ate there three times. (The fish tacos were actually outstanding!) On the down side: First, the rooms are very dated. Small bathrooms, no frig or microwave. They look 70s-80s vintage. Second, the elevators. They are slow, groan, cr-eeek, and grind, giving the impression they have gotten stuck! Only six floors, but you wait for an elevator more than a 40 floor high rise hotel. The reason I stayed here was I had free nights on my SPG points. (A great reward system, I must add!) But, if I had to pay much north of $100 a night, I would sure pass this by.

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank drpsyce38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review, 27 April 2013
Hello drpsyce38,

Thank you for your recent review on the Sheraton LBVR. I'm sorry for the inconveniences that you encountered during your stay and we are addressing the issues that you mentioned in your review. We truly value your business, especially from one of our loyal SPG guests and hope to better serve you in the near future!

Warmest Regards,
Gil Reyes
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Lake Buena Vista Resort

Property: Sheraton Lake Buena Vista Resort
Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Orlando
#51 Luxury Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Official Description (provided by the hotel):
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 
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Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Sheraton Lake Buena Vista Resort Orlando, Florida

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