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“Pretty good hotel”

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Holiday Inn & Suites Across from Universal Orlando
Ranked #171 of 341 Hotels in Orlando
Reviewed 28 September 2007

We stayed at the Holiday Inn March of 2007, and overall we had a pretty good trip.

When we arrived at the hotel, we were pretty impressed with the looks of things. The staff was VERY friendly and helpful. They had booked us for a normal room, however after reading the reviews we decided to upgrade to a suite. This was no problem, and we weren't charged extra for the suite! When we got to our room, it was nice a big. It included a kitchenette, however there was no stove. (Not a big deal though because we ate out every night.) There was a good sized living room beside the kitchen, and the bedrooms were in another room. The room was clean, and comfortable. The bathroom was pretty average, although the sink seemed rather slow.

The hotel is located directly across from Universal Studios, which is nice. It's about a ten minute walk into the park from the hotel, which can save you money, because the Universal Studios parking garages were pricey.

We didn't spend much time in the hotel, but there we did manage to see a good sized pool, a games room, and a business room. Because I don't own a laptop, it was nice to have that business room there, with accessible computers. ($)

Attached to the hotel is a TGI Fridays restaurant. We ate there once and I really enjoyed the food. Down the road from the hotel is a Cracker Barrel Restaurant for those who prefer more homestyle cooking.

Lots to see and do in the area. Definitely enjoyed the Universal Studios theme parks. Ideal location. But I really reccomend staying in the suite as appose to a normal room.

  • Stayed: March 2007, travelled with family
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4  Thank stephanie-03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 September 2007

2 bedroom suite can not be beat for under $200. I only had 5 people but 3 rooms with 3 tv's, 2 baths & kitchen are the best for function and privacy. Rooms were clean, kitchenette and large fridge were great. Halls do smell musty and lobby not as grand as I am accustomed but great rooms are the key. Blankets were double wrapped in clean sheets like expensive hotels. You have the option of 3 or 4 pillow types: quickly brought to your room. Maids forgot to replenish coffee but desk bent over backwards to send refills up to the room. Kids used the pool and loved it. Attached Friday's restaurant was better than expected and many dining options in walking distance. I often drive to Universal then regret it when parking takes me longer and gets me no closer than walking from the hotel would (stay on the sidewalk). I have stayed here often with 4 to 10 people but always in a 3 room suite. I have no idea what the regular rooms are like but definitely recommend the suites.

  • Stayed: August 2007, travelled with friends
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2  Thank yanager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2007

I would never recommend this Hotel to anyone especially if you have children. The moment we stepped in the thought of staying the week was dreadful. The sheets were dirty when we pulled the covers, toilet was left unflushed from someone that was in the room prior, and the housekeeping staff was very unfriendly. Of the 7 days stayed 3 days our room hadn't been cleaned and we had to call housekeeping to actually get fresh linens. The Hotel lobby carpets were wet, which gave off a distinct smell so the staff put out fans to eliminate the odor. Never ever would I stay here again.

  • Stayed: August 2007, travelled with family
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4  Thank anuabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2007

Regarding the Holiday Inn on Kirkman Road in Orlando I could never recommend this hotel to anyone. The costs were relatively inexpensive compared to surrounding hotels but for a reason. Our hotel room had a plumbing problem, which was resolved, but the hallways had a very musty odor. The rooms were dated and very average. I'm not quite sure what that film was that was floating on the hotel pool. Though internet access is available for free in the room, there are steep costs imposed to use the computers and printer in the Business Center. We had many problems attempting to log on to these computers and calls to the help desk did nothing so I ended up losing money. Also avoid the Guest Services desk, it is only a front for promoting sales tours to a nearby resort. The associates at this desk were not prepared to answer any questions related to the hotel services or the Orlando region. If they ask you if you have your theme park tickets, reply yes and hurry on otherwise, you'll be stuck with a 20 plus minute sales pitch offering up discounts to the theme parks which you could probably find elsewhere without having to take an entire morning out of your vacation time for a sales tour at another hotel.

  • Stayed: August 2007, travelled with family
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5  Thank ToOrlandofromVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2007

The hotel is pretty average but it is literally right across the highway from the entrance to Universal Studios which is about a 15 minute walk down the drive. They do provide free shuttles but they are scheduled and we missed the last morning bus so we had to walk but it really wasn't that bad (I wouldn't do it with kids though because it is very dangerous to cross the 8 lane highway). But later that evening we were able to catch a shuttle to City Walk to have drinks and then back again later that night to the Holiday Inn. The staff is extremely friendly and even let us check in 4 hours early which was awesome. Overall I would recommend this place for anyone on a budget because you really can't beat the value.

  • Stayed: August 2007, travelled as a couple
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3  Thank missbean78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2007

Most of the reviewers have already covered the problems. But we walked in at 6pm and were able to use a coupon for a $69 rate. Prior to that we went to a Universal Hotel which wanted to charge us $389!!! The room was old and tired but clean. Our mattresses seemed to be new and quite comfortable...Icy cold A/C was a plus in the triple digit heat. the staff were very nice and they did give a courtesy call to make sure everything was alright...they replaced every item we asked for. All in all not a place I would want to stay a week at, but for the money and location I would go there again.

  • Stayed: August 2007, travelled with friends
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2  Thank ptNaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2007

Since there are a number of Holiday Inns in this area, just want to specify that this review is for the HI Universal - Kirkman Road property

I booked this hotel as part of an airline vacation package. The reasons I chose it was our need for a 2 room suite (5 adults in our party) and the location that was centrally located from Disney and NE Orlando for an event we were to attend.

Despite some bad reviews I read about the hotel prior to our trip, I thought overall it was fairly decent and average. The rooms were clean and recently renovated, although it seems they did not touch the bathrooms on the renovation project and left some details undone.

The 2 br suite was spacious with a central living/dining area (w/ kitchen, full size fridge, microwave, etc. and two separate bedrooms each with its own bath.

Parking was well lighted and easily accessible, TGIF adjoins the hotel and they have a free shuttle to Universal (although we did not use it).

Overall our stay was pleasant, yes the hotel is old but is it is still a decent place to stay.

  • Stayed: June 2007, travelled with family
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4  Thank jas32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#147 Family Hotel in Orlando
Price Range: £67 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida

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