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Holiday Inn & Suites Across from Universal Orlando
Ranked #165 of 335 Hotels in Orlando
Ferndale, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't Stay Here, spend your money more wisely!”
1 of 5 bubbles Reviewed 31 March 2011

The service at this hotel was actually quite good and doesn't match the total lack of quality of the hotel. Furniture wasn't bad, bed was very comfortable. Hotel was mostly quiet.
Kitchen area was shabby and not stocked for even light cooking. Fridge didn't work, doors missing in the room, bathroom flooded & smelled like urine, spit on the floor of elevator and never cleaned up, walls and base boards banged up, hotel turned water off 10am to 4pm on one day & didn't receive prior notice-they said they put a notice under the door by we didn't receive one nor did many of the others in our group. 2am wake up to fire alarm and hotel evacuation-this wasn't the hotels fault but added insult-to-injury.
Almost $200 a nite for a 1 bedroom suite. Definitely not worth the money and could have found a much nicer hotel for the money.
Come on HI, you can do MUCH better than this shabby hotel. Give your employees and guests something to be proud of!

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  • Stayed March 2011
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Helpful?
1 Thank keepitreal5851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Vidor, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 March 2011

We had a great week at the Holiday Inn & Suites/Main Gate. Room was newly remodeled and clean. We had a one room suite. Beds were SUPERB!! Some of the most comfortable I have ever slept on in a hotel. We walked to Universal each day..15 minutes max! Customer service was excellent. We ended up having to leave a day early and they graciously refunded our last night. Convenient to supermarkets/fast food and STARBUCKS in walking distance. There was some remodeling still going on, but it was in no way a disturbance to us. Would definitely stay here again. Had a great Spring Break!! My only complaint: If you went to use the business center, you had to pay for internet! Crazy!!...but I just waited til I got home to catch up on email.

  • Stayed March 2011, travelled with family
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Helpful?
1 Thank rkkdavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing, MI
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 23 March 2011

While we booked this hotel solely for its convenient location to Universal Studios, I was pleasantly surprised to find what a nice property it was! The pool area (though close to the main road) was relaxing, the lobby area was nice, and our room appeared to have been recently redone. My Priority Club Card (which I haven't used in quite some time) got us an upgrade to an amazingly spacious suite. There was so much room to spread out in, we almost didn't want to leave the room. The only slight drawback was that the bathtub looked like it needed some help...a few rusted areas, but not really anything that detracted from our enjoyment of the suite.

There is an on-site TGI Fridays, and Universal is literally just across the street, about a 10 minute walk to the gate. The hotel is also just off I-4 and not far from the Turnpike, either. I would definitely stay here again!

  • Stayed March 2011, travelled as a couple
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Helpful?
Thank Brian076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 March 2011

We booked this hotel as a package and wished we had stayed somewhere else. It has been remodeled but it is still a very dated property. The hallways are narrow with low ceilings, and it smells like mildew on the first floor. The lobby feels like you are in a basement.

They advertised that there is a shuttle to Universal but be aware that it is very restricted and is not run by the hotel. There are only 3 trips in the morning with a limited number of tickets that must be booked ahead. It only has 2 runs in the evening..the park closes at 9 pm but the last run is at 7:10 pm which didn't make any sense to me. (They also push their vacation/time share when you ask about maps to the parks. They will give you a free Disney ticket is you sit through a 1 hour presentation and time share visit, etc.) We ended up walking which was about a mile walk.

  • Stayed March 2011, travelled with family
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Helpful?
1 Thank blueberry4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Panama City Beach, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 March 2011

We stayed here as part of our Universal package that we booked for our honeymoon and were not disappointed. The staff was friendly and attentive, the hotel was clean. Upon check in we were upgraded without charge to a bigger room, we didn't ask for this and were pleasantly surprised! We didn't spend much time in the room, but what time we did spend we were comfortable and enjoyed it. We didn't have housekeeping in but when we asked for anything extra at the front desk, they gladly helped us out. Everyone was extremely friendly and we will probably stay here again.

  • Stayed November 2010, travelled as a couple
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Helpful?
1 Thank jimistym13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upstate NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 March 2011

The suite was immaculate-except for a bit of mold on the shower. Anytime we asked for extra items, they were delivered right away-even late at night! The pool was heated and clean. Staff was friendly!

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank juniebug60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Coral, Florida
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 11 March 2011

We planned a trip to Universal Orlando and chose this hotel because of its proximity to the park. We drove from Fort Myers and arrived way too early to check in. Althought there were no rooms available at 9am since they were totally booked the night before, the front desk staff pre-registered us, gave us a parking pass and offered to hold our bags for us. We bought our tickets right there at the hotel and while there was a shuttle available, we decided to walk to the park. The walk was lovely - through a beautifully landscaped, park like setting with sidewalks the whole way. It took about 5 minutes to arrive at the park. When we arrived back at the hotel, we were pleasently surprised to find we were upgraded to a suite. It was very nice - large living area with pull out sofa and large flat screen tv, a kitchen, large bathroom and bedroom with two queen beds and yet another large flat screen tv. It was clean, well appointed and we had a great stay there. We are already planning another trip to Orlando and this hotel will be our first choice for lodging.

  • Stayed March 2011, travelled with friends
    • Value
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Helpful?
Thank missvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Property: Holiday Inn & Suites Across from Universal Orlando
Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#147 Family Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida

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