The service at this hotel was actually quite good and doesn't match the total lack of quality of the hotel. Furniture wasn't bad, bed was very comfortable. Hotel was mostly quiet.
Kitchen area was shabby and not stocked for even light cooking. Fridge didn't work, doors missing in the room, bathroom flooded & smelled like urine, spit on the floor of elevator and never cleaned up, walls and base boards banged up, hotel turned water off 10am to 4pm on one day & didn't receive prior notice-they said they put a notice under the door by we didn't receive one nor did many of the others in our group. 2am wake up to fire alarm and hotel evacuation-this wasn't the hotels fault but added insult-to-injury.
Almost $200 a nite for a 1 bedroom suite. Definitely not worth the money and could have found a much nicer hotel for the money.
Come on HI, you can do MUCH better than this shabby hotel. Give your employees and guests something to be proud of!
- Official Description (provided by the hotel):
- The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more less
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- Also Known As:
- Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
- Holiday Inn And Suites Main Gate To Universal Orlando
- Holiday Inn Orlando
- Holiday Inn & Suites Across From Universal Orlando Florida