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“Location, Location”

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Holiday Inn & Suites Across from Universal Orlando
Ranked #168 of 339 Hotels in Orlando
Stony Mountain, Canada
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Location, Location”
Reviewed 9 March 2014

Location across from Universal Orlando gates was perfect and the hotel provided a free shuttle service into the Universal complex if you didn't want to make the 15 minute walk. There is also a TGI Fridays attached which had an excellent breakfast special. Lastly it was adjacent to the Florida Tourist Bureau. All of this made it especially easy to go to the park every day.

We were upgraded to a suite upon arrival which was much appreciated and there is no charge for parking. The hallway carpets appeared to be new - however (and most likely due to the volume of tourists) the walls were pretty banged up and in need of paint. Plus the room doors had been over painted through the years and were in need of replacement. Lastly the bathrooms, closets and kitchenettes are all in need of upgrades. Having said that the rooms were clean and the linens and pillows were fresh (always a plus).

All things considered I would recommend to family and friends.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 15 March 2014
Thank you for the review! We are thrilled that you enjoyed your stay with us and found we offer the perfect place to stay for visiting Universal, or any of the other fun Orlando attractions. Looking forward to having you stay with us again next time you are in the Orlando area
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (256)
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Terrebonne, Canada
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 March 2014

We spent two nights at this hotel, the hotel is really clean and the staff very helpful. There is a TGIF attached to the hotel and the morning you could go for breakfast. Universal studios is really a 12 min. walk and 15 minutes to Magic Kingdom.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joann1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 8 March 2014
Thank you very much for your fantastic review! We are delighted to hear that you had an amazing time at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to having you as our guest again very soon.
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Canberra, Australia
Level 5 Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 March 2014

I looked for a hotel that was a walk away from Universal Studios and Holiday Inn is perfect. It’s about 10-15 minutes walk away. I booked it as a package through Universal website and because it’s one of their preferred hotels we got an hour early entrance to The Wizarding World of Harry Potter (check out my review) and a discount for some of the Harry Potter merchandise.

Things I liked about the hotel:

- Very friendly reception staff.
- Free parking
- Free wifi
- Close to Universal Studios - 10-15 minutes walk.
- Very specious room

On the negative side, the cleaning staff was very loud at the corridors. They would come to our floor in the afternoon, just as we were coming back from Universal for a quick nap. I don’t know if that’s because we were on the last floor and they got there later or they just started cleaning later in the day. Some of them would talk on walky-talkies which made it even worse. Also, one night we could hear the neighbour from one of the rooms snore so I don’t think the sound insulation is very good.

I would give them another change if I can get a good deal and maybe just ask for a lower floor hoping that they clean those in the morning like most places do. Overall the experience was positive.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cowonu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 8 March 2014
We are delighted that you had a great stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to seeing you again next time you travel into the Orlando area.
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Kingman, Arizona
Level 6 Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 4 March 2014

I will start with saying I won't be staying here again. The stay wasn't bad but could have been better.

Location - location is great but when they say across the street it is really a 20 minute walk across a major street.

Shuttle - The shuttle was free but you need to make reservations each day. Also it is limited times with the last shuttle returning at 7:30 pm. Reduces what you can do at Citywalk or take a cab.

Rooms - Room is basic but was clean. We had reserved a King Size bed but when we got there, we were given a double bed. It they had given us a queen, that would have been okay but a double meant 3 nights of elbows in each others faces and little sleep. There was no compensation offered for the inconvenience or solution. It was pretty much take it of leave it.

Housekeeping - The room was clean with we entered but the housekeeping during our stay lacked. There was a sticky ring on our night stand for our stay. You would have thought they would have cleaned it. Also, their was no replacement of the coffee cups we used and only part of the supplies.

There is no safes in the room.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank justmeinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 8 March 2014
Thank you for choosing Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. We certainly pay attention to the feedback as it is most important to us and helps to ensure future stays are more comfortable. We are as committed as ever to bringing the high service standards that Holiday Inn is known for across the globe. We certainly do ask for another chance to serve you again
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North Carolina
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 March 2014

To start, the location was Perfect to me. It's directly across from the entrance to Universal which seems like a short walk but either pay $5 (plus gratuity of course) for a cab or drive. You will not feel like walking back once you've enjoyed the park and it is quite a hump! The Hotel was great. I was in a 2 BR suite which was Very spacious and both bedrooms had a separate shower/sink. The room was clean, a little wear on the shower curtain but I wasn't turned off; again it was Clean! Staff was friendly on every encounter and I used the front desk quite a bit. Elevators were quick and the wait was never too long, hallways were clean, not too noisy which really can't be controlled when you're in a kid friendly environment. The breakfast at TGI Fridays was buffet style and nothing fancy. There was fruit, eggs, bacon, sausage, pancakes, oatmeal, grits, toast, assorted cereals...that kind of stuff and it was good. I was there on 2 separate mornings and the wait staff was friendly both times. The stay was overall good, some Very minor things not worth mentioning but nothing I can complain about. You can't beat the rates for the space. I would definitely stay here again!!!

Room Tip: 2 BR suites are very spacious but there is no stove so no need to shop for actual groceries that hav...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 8 March 2014
Thanks for writing the great feedback from your recent stay at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando® We invite you back the next time you are in the Orlando area.
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Atlanta, Georgia
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 March 2014

Nice, huge suite, with comfortable, clean beds. Adequate kitchen. Typical Holiday Inn bathroom with shower/tub. Great stay for family. Front desk was awesome in handling all my arrangements. Quiet for the busy location. Connected to TGI Friday's. Ideal for family vacation.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyNurse365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 8 March 2014
We appreciate your kind words towards our location, friendly staff, and amenities at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We are looking forward to seeing you again during your next visit to the Orlando area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Congers, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

The suite was huge (3 rooms), 2 bedrooms with 2 queen beds with a bath room in each, big living room and even a small kitchen. The hotel's furniture and decor were a little dated, but it was comfortable and clean. The mattresses were comfortable and we all slept well. Even the outdoor pool was heated. The staff were helpful and friendly. There was an iHOP within a half mile for breakfast and you could walk to Universal. This hotel and it's location made it a great vacation.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank am77xcountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 8 March 2014
Thank you for your comments! We’re thrilled that you had a great stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We are happy to hear you had a great time. Making memorable stay experiences with our valued guests is what we do! Please stop in again next time you visit the Orlando area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Property: Holiday Inn & Suites Across from Universal Orlando
Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#147 Family Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida

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