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“Does exactly what it says on the tin.”

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Holiday Inn & Suites Across from Universal Orlando
Ranked #167 of 337 Hotels in Orlando
Cardiff, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Does exactly what it says on the tin.”
Reviewed 3 May 2014

My partner and I booked this hotel primarily because of the value for money it offered. We stayed for 14 nights. The service was good, the staff were keen to help. The little gift shop had lots of things in case you forget anything. The TGI Fridays attached did a lovely room service which always arrived quickly, although I wouldn't recommend breakfast there, esp with Denny's and Ihop just a short drive. Also request an up to date menu for the room service as the one provided was out of date and the new one had more options.
The laundry room was a nice touch, although throughout our stay more and more of the equipment became broken, it started off with just the change machine and by the time we left three of the washers, two dryers, the change machine and the washing liquid machine were all broken (I didn't break them I promise!).
The location is brilliant, a short walk to Universal- although we just got a car, cost $5 each way. It didn't take us long to drive to any of the Disney or Seaworld parks either. As it's not in international drive it's a little quieter too. McDonalds just down the road was handy as was the Walmart- filled up our fridge with cola and cheese dip.
Ultimately it is a Holiday Inn, a brand we know from home. Our expectations were more than met at this hotel.

Room Tip: Ask for an updated room service menu.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nly_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 7 May 2014
We are pleased we exceeded your expectations, as making positive memorable stay experiences is what we do the best. You have discovered that we offer the perfect place to stay for visiting Universal, or any of the other fun Orlando attractions. Looking forward to serve you again.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
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English first
Bentonville, Arkansas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2014

really like the service. the only problem was the wifi was so weak you can't use it most of the time. My wife and I both had to work while here. So we went down the street to McDonalds. but location is very handy.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chriszzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 7 May 2014
Thank you so much for writing about your recent stay experience at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We invite you to visit us again next time your travels take you to the Orlando area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 May 2014

As a former resident of Orlando for 25 years, I am aware that the hotels in the attraction areas are generally filled to the brim with the ubiquitous tourists. I attended a convention nearby, but chose to not stay at the host hotel. Since I had a satisfactory stay at this same property a month ago, I decided to stay again. The front desk staff is courteous, friendly and efficient. Both times, I received an upgrade to a suite, which helped with the noise of children (and partying adults) playing and talking loudly in the hallway (and as a business traveler of many years, I always find myself wondering if these casual travelers slam their doors at home, too!). I opted this time to order room service from the adjoining restaurant (TGI Fridays) and received my meal very quickly. It was very good. Upon checkout, I met Ms. Brenda Liz, who was just delightful, as was the gentleman who checked me in! I have never encountered anything but good old fashioned hospitality at this h. I won't hotel. I won't hesitate to stay again in the future!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KarenEnglish_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 7 May 2014
Thank you so much for sharing the great experience you had while staying with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We hope to welcome you back again very soon.
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Orlando
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 April 2014

We stayed for 10 nights here and had an excellent stay. On arrival we were allocated a smoking room, which as a non-smoking family was not pleasant as the room smelled strongly of smoke. One of us popped down to reception where they were incredibly helpful and helped us to change room immediately. The rooms are very spacious and clean. Although the rooms have recently been painted in contemporary colours with contemporary bedding, the rooms still feel a little dated as the walls and ceiling are either woodchip or artex. The beds are very comfy and the room has everything you need including ironing board, iron, tea and coffee, microwave and fridge, flatscreen tv and hairdryer. Towels and drinks were replenished every day. The location is great and close to all major attractions. A little bit noisy in regard to being able to hear next door and doors slamming, but because there is so much to do in Orlando, you're so tired that the noise doesn't have too much effect! Really excellent value.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SW40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 30 April 2014
Thank you for posting such great review. We are thrilled to learn your time with us was splendid, and we invite you back soon!
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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2014 via mobile

We are a family of 3 and have just spent 14 days in this hotel. Usually we stay in the Hilton hotels on the I-drive but this matched up to their standards. The check in was fast and the room was spotless for the entire stay.The teas and coffees were not refilled daily but a quick call to reception soon resolved the issue and the items were delivered to our room within 10 minutes every time we called. The only negative I can say is the cleaning staff were not very friendly, was in a lift a couple of times with 3 cleaners and they never even acknowledged us and carried on talking in their language. If you like the Universal Parks this hotel is ideally situated for this reason, the I-drive was about a 20 minute walk from the hotel so you have easy access to the I-trolley. For all of the other parks free transportation is provided and can save you a small fortune. We never ate at the adjoining TGI restaurant but it was always busy so must be popular. Cab fares were $5 to Universal, $12 to the Premium Outlet Mall, $15 to the central point of the I-drive and $40 from Disney. We would definitely stay in this hotel again.

Stayed April 2014, travelled with family
Helpful?
Thank Lloyd-Fogerty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 30 April 2014
Thank you very much for your fantastic review! We are delighted to hear that you had an amazing time at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to having you as our guest again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kidderminster, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 April 2014

I've just spent 10 days at this hotel with my son and just had to leave a review as all of the staff have been very friendly and helpful and we were made to feel very welcome when we arrived. The room and facilities were excellent; have to say the beds and pillows were amazingly comfortable. We had a fantastic stay and if/when we come back to Orlando, we would definitely stay here again. Big thank you to everyone :-)

Room Tip: We had a twin room, which had two really comfortable good sized double beds
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 30 April 2014
We appreciate you taking the time to write and share such a wonderful review at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Orion, Michigan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 April 2014

This hotel is right across the street from Universal and offers a shuttle there. It is also close to Wet N Wild which we would recommend going to also. Many restaurants close by including TGIFridays right in the hotel. Kids eat free there, but you have to get a coupon everytime from the front desk. The hotel itself could use a little updating. The hallways and doors are a little worn. The pool was too warm. We met Titus who seemed to be in charge of the pool area and he was super nice.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejs192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, 26 April 2014
Thanks for writing your feedback from your recent stay at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We appreciate your kind words towards our friendly staff. We invite you back the next time you travel to Orlando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Property: Holiday Inn & Suites Across from Universal Orlando
Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#147 Family Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida

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