My boyfriend and I separately called the front desk just to ask some questions. When you call, sometimes you'll have to try a few times before someone answers. Every time we actually spoke to someone, they answered as if we were interrupting them from a nap or something or answered as if we were suppose to already know the answers. We are only calling because we are considering switching from another hotel with much better customer service, to this one which is much closer to universal with not so great customer service so far. Not sure what we will do....
*again, I have not traveled yet*
- Official Description (provided by the hotel):
- The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Southall Travel, Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn And Suites Main Gate To Universal Orlando
- Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
- Holiday Inn Orlando
- Holiday Inn & Suites Across From Universal Orlando Florida