My family and I recently stayed at this hotel, July 4-6th, 2014 for my son's AAU Primary Nationals track meet. We were also there to celebrate my son's 8th birthday on July 5th. Upon checking in, I was disappointed in the double room that I was given. Prior to my arrival, I made several special requests for my son. Although requests are NOT a guarantee, I manage to call the morning of check in while traveling on the road and was informed that my requests were fulfilled and my room was waiting. However, that was not the case when I arrived. The supervisor on duty (African American male) said that there was nothing he could do so I asked to speak with a manager and boy did that make a difference. Tim Fazekas (Hotel Manager) was very understanding and helpful as I explained to him exactly what happened/ went wrong with my reservation. He did additional research to verify the information and offered my family a Suite for the mistake on the hotel's behalf. My son was ecstatic about the suite and seeing him happy made all the difference. I cannot thank Tim Fazekas enough for making my son's birthday weekend so spectacular. He even went out his way to check to make certain that we were enjoying our stay the next day and to see how my son's track meet went. A manager that actually LISTENS to his customers. He remembered that I mentioned my son would be competing the next day:) It's the little things that goes a long way. I cannot forget the bellmen that were also great: Jerry, Sam, and Gary. Thank you all for making our trip so memorable. We will definitely visit again soon!
- Official Description (provided by the hotel):
- Already one of the nation's most impressive hotels, Orlando World Center Marriott features the ultimate in comfort and style, just minutes from the city's hottest attractions, entertainment and dining options. And now, with refreshed suites, an all-new pool area, three water slides, a reconcepted on-site restaurant and more, our world gets better every day. Recently completed renovations include new Suites, surround yourself with the comfort of island-like tranquility whether resting up after your event or catching up on some work. Starbucks(R) has been redesigned and expanded to resemble those found on neighborhood street corners across the country and features additional seating for networking. The Falls Pool has offers a refreshing new pool experience featuring an expanded pool deck and function lawn for poolside events. Siro: Urban Italian Kitchen opened January 2013, a rustic-style venue aimed at showcasing fresh and authentic family-style Italian cuisine with local farm inspiration. Experience the new Falls Pool Bar & Grill offering refreshing beverages and casual dining, a renovated game room with interactive games and a Kid's Zero Entry Pool and water playground with fountains, bubblers, water mushrooms, in-ground spray jets, water cannons and lily pads. Finally, slide into summer with a new slide tower featuring two, 200-foot winding water slides and one, 90-foot speed water slide. ... more less
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- Also Known As:
- Marriott Orlando World Center Resort And Convention Center
- Marriott Orlando World Center Hotel Orlando
- Orlando Marriott
- Orlando World Center Marriott Florida