This hotel is decent; good location, with nice restaurant. The rooms need updating and a thorough cleaning. The check-in process is sketchy. My room smelled like smoke & I was relocated, which was fine. My friend received keys that didn't work and had to come down and get new ones--- twice. Last time I stayed here; someone was given my room! I checked in, set my things down by the desk and headed out to dinner, when I came back, someone else's bags were in my room! The manager was nice enough to upgrade me, but geez! The front desk clerk Kenneth seemed not really to care that much as he was on his cell phone while we were trying to check out and he also gave my husband a key to the room without asking for an ID which kind of scares me.
- Official Description (provided by the hotel):
- Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more less
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- Also Known As:
- The Florida Hotel Orlando
- Florida Hotel Orlando
- Florida Mall Hotel Orlando
- The Florida Hotel & Conference Center, BW Premier Collection Orlando