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The Florida Hotel & Conference Center, BW Premier Collection
Ranked #12 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed 27 September 2013

The Florida Hotel is in a great location - in a mall - and offers many amenities. Because of its location, guests have easy access to restaurants and other malls that they may wish to visit. We had a business meeting downtown and it was easy to get to because of the location right off of Orange Blossom Trail and the Bee Line. Great stay!

  • Stayed: September 2013, travelled on business
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Review collected in partnership with this hotel
Thank Charlee N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (5,674)
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3,033 - 3,039 of 5,674 reviews

Reviewed 26 September 2013

The room was good, bed comfortable, but the bath was one of those that featured a walk in shower, AND the water from the shower ran out on to the floor and did not drain. In the morning the water from our evening shower was still pooled in the "new" drainage area.
I realize this is an engineering, design problem, but the rug next to the bathroom was also becoming damp.

The hotel is one we have enjoyed in the past. Having the DAR functions there are a treat, it gives husbands and family something to do while we attend meetings

  • Stayed: September 2013, travelled on business
    • Value
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Review collected in partnership with this hotel
1  Thank Doris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

The experience was excellent. The welcome was hospitable and individualized despite the large number of attendees for the conference. Employees at all levels were quick to respond to questions related to services and directions to conference rooms. The restaurant was exceptionally good on all counts.

A problem with phone batteries in the room was attended to within minutes by an employee who quickly diagnosed the problem and provided repair.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

The only thing I wasn't to pleased with was the bell person service.

I did not get anyone to help me take table decorations to the meeting ballroom and help me take them back to my room for lunch and dinner.

When I called the bell person to take the items down to my car he was hurrying and very careless. He dropped a few of the boxes filled with glass vases. Only one broke.

Overall, I liked my stay at the hotel, but I think there should be an improvement over helping guests with their luggage and meeting items.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

The front desk was very welcoming, the crib we requested was delivered promptly. Our only downside was that our room was not serviced. We had a do not disturb sign out when the baby took her afternoon nap, but no attempt was made to clean the room at other times. She slept from 2 until 4

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Jean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

Wonderful individual service and attention to our needs. The evening manager made it a point to greet us and give us his card should we have any questions or concerns during our stay. Everyone was friendly and helpful in seeing that our stay was memorable. Hotels location is very nice with access to the Mall convenient.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

Every time I walk in I feel genuinely welcomed and everyone is always so friendly but very professional. And I could live in the Starbucks. The girls are super friendly and make an amazing cup of coffee and the warm ness makes you want to come back

  • Stayed: September 2013, travelled solo
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Review collected in partnership with this hotel
Thank Mariah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
Price Range: £77 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Official Description (provided by the hotel):
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
The Florida Hotel & Conference Center, BW Premier Collection Orlando

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