Stayed 3 weeks over Christmas and New Years [2013/2014] with family. Exceptional service given by all staff with special thanks to Annie Barrett [Customer Service Director], Raymond [Maintenance] and finally Kenny [Front Desk Manager]. Clean, convenient and great value for money. We had a couple of small issues that were professionally dealt with. Would definitely recommend to all. Parking for the Florida mall can be a pain but the hotel has its own dedicated parking for its customers. We have been to Orlando over 12 times for our vacations and parking at the mall can be a pain so this is a real bonus, Don't be put off by location for Disney. I was a bit worried about this but it took no more than 20-25 mins.
The only small inconvenience we found were the pillows. I guess most customers who stay at the hotel stay a few days so they may not mention this. But when staying 3 weeks it can get a bit uncomfortable as the hotel does not have a selection of pillows. We prefer firm and slim and all the pillows available were too soft. A small inconvenience and not something that will put us off from staying again. I can see why this hotel is rated so high.
- Official Description (provided by the hotel):
- Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Booking.com, TravelUp, Agoda, Hotel.de, Hotels.com, TripOnline SA, HotelsClick, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your The Florida Hotel & Conference Center, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Florida Hotel Orlando
- Florida Hotel Orlando
- Florida Mall Hotel Orlando
- The Florida Hotel & Conference Center, BW Premier Collection Orlando