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“Excellent Service”

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Hotel & Conference Center, BW Premier Collection
Ranked #14 of 337 Hotels in Orlando
Certificate of Excellence
1 review
“Excellent Service”
Reviewed 6 March 2011

Awesome experience, clean rooms, excellent conference rooms, very friendly staff.

  • Stayed February 2011
    • Value
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    • Service
Helpful?
Thank Bernisgarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Evansville, Indiana
1 review
Reviewed 6 March 2011

I traveled to Florida to go the the Daytona 500. My stay at the hotel was very clean, comfortable and I would recommend this hotel. The food and bar was also excellent.

  • Stayed February 2011, travelled solo
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Helpful?
Thank TerryHusk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winston Salem, North Carolina
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 March 2011

After staying in other hotels on a business trip, it was a refreshing relief to get to this one. It was very clean. Everything was good. The staff is friendly and helpful. Conveniently located next to great shopping at the mall. Short trip from the airport.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank traveler2600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FL200 and Climbing
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 March 2011

I've been staying at The Florida [Mall] Hotel on a fairly regular basis for the past seven years and I always enjoy my visit.

The hotel is conveniently located just 15-20 minutes from McCoy Airport and next to the expansive Florida Mall - a veritable mecca for shoppers with absolute everything available under one roof (including one of the best in-mall Food Courts you'll find anywhere!)

The hotel itself is regularly renovated - in my seven years there I seem to remember atleast two major renovation projects taking place incluing an almost complete re-model of the reception area which is now spacious and welcoming. The rooms, too, have been renovated and are modern without compromising on comfort and convenience.

Additionally, they rooms here are some of the biggest standard rooms I've ever experienced anywhere in the world..... They're huge.

The hotel has a nice out-door pool, in-house Starbucks and convenience store (handy, but with the mall connected I must admit to seldom using it). The hotel's bar, Cricketts, has an extended happy hour offering 2-for-1 drinks and nibbles (great bar-snack menu available!! I suggest you try the quesadillas).

The staff here are also superb. Very helpful and, one the one occasion I've had a problem, very keen to rectify things.

If I was staying in Orlando for more than a few days, I'd be tempted to stay nearer the parks or towards International Drive; but for a few nights in the city this hotel is an absolute must!

Particularly good if you have a car, with masses of free parking available.

The only strange thing about this hotel would be the location of the gym.... It's just off the lobby and is open-plan, to an extent..... Little strange.

  • Stayed February 2011, travelled on business
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Helpful?
Thank MHHDGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 March 2011

We booked this hotel because it was the #1 rated hotel on trip advisor. We paid a little over $200 a night. Aside from being attached to a nice mall - this hotel is a 2 star hotel. The bathroom amenities were sparse- no lotion, no shower cap or qtips. The towels were old and itchy. The toilet handle was broken and we had to lift the lid and fix it to get the water to fill right. The shower had such low water pressure! There is nothing special about this hotel- it should not be rated # 1, not even top 20. We were very disappointed.

  • Stayed March 2011, travelled as a couple
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Helpful?
Thank kalvinlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 4 March 2011

Nice to have the mall attached. Night was quiet - room comfortable and staff friendly.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank injuryfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
1 review
Reviewed 4 March 2011

This Hotel was in a great location for transportation to multiple locations, You could catch the bus or the trolley with easy access to shopping and other attraction sites(ie parks).

The staff was overly friendly and made sure our stay was perfect and felt like home away from home.

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LLash04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel & Conference Center, BW Premier Collection

Property: Hotel & Conference Center, BW Premier Collection
Address: 1500 Sand Lake Road, Orlando, FL 32809-7081
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Official Description (provided by the hotel):
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
Hotel & Conference Center, BW Premier Collection Orlando, Florida

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