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Quality Suites Lake Buena Vista
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Reviews (1,059)
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All reviewspalm parkwayseparate bedroomfree breakfastdisney parksmickey mouse wafflesfull kitchenstove topthe breakfast areamake your own wafflessofa bedliving areasmall kitchenettehot breakfastnear disneyconvenient locationceiling fanstayed here for nights
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Reviewed 25 September 2013

This hotel was okay for the price. It’s a motel. The pool and hot tub were moderately clean and the room was outdated- especially the bathroom. Customer service at the desk was great, breakfast was limited and cheap.

Room Tip: Get a top corner if you can. Walls are thin so you want to minimize people around you.
  • Stayed: June 2013, travelled on business
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1  Thank Lindsey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

This hotel is centrally located to all the theme park. It's also close to the factory outlet for those who prefer to spend time shopping. Good spacious and clean room. Good breakfast spread. The staffs weren't too friendly though.

  • Stayed: August 2013, travelled with family
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Thank H_Ahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

Warm and quick check in, excellent front desk staff. Close to Disney and Universal. Shuttle service to Disney is very prompt. Buffet breakfast was one of the best features of my stay. Good swimming pool & fitness center. Only thing is that there is no room service for meals, you have to either go out or order for delivery.

Room Tip: Take the room closer to elevator
  • Stayed: May 2013, travelled on business
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1  Thank Himdent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

We stayed here the week of 8/22-29, 2013 for our trip to Walt Disney World and SeaWorld. The hotel is very ideally located. Plenty of restaurants within walking/short driving distance (5 minutes or so). About 5 minutes to Downtown Disney. Quick drive to all of the parks (10-15 minutes) yet it is still off the "main drag". The pool was fine....clean, plenty of towels available. We did have a couple of days where the heat of the hot tub wasn't working. Yes I know it was Florida in August, but as I found out quickly, resting your legs in the hot tub at the end of a long day of walking in the parks was a lifesaver! Plus it really cooled down in the evenings, especially once the daily storms rolled through. Breakfast was fine.....make your own waffles, eggs (scrambled and hard boiled), sausage, several types of cereals (hot and cold) and breads/pastries, yogurt, juices, tea, coffee, milk, fresh fruits. I know a lot of people complain that it's the same every day, but we felt there was enough variety to change it up each day...and plus it's free...we are a family of 5 so we were more than fine saving that $30 a day or more and spending it at Disney instead! For the time of year we went, there was more than adequate space in the breakfast area. Obviously if you going during peak times, it will be busier. The rooms were clean and spacious enough for the 5 of us to be spread out. The beds and pillows were comfortable, plenty of storage space. The a/c is loud, but we always travel with a sound machine anyways so it wasn't a big deal for us. The only issue we had was taken care of immediately...I went to use the blow dryer after our first swim and it didn't work. My husband took it to the front desk and the gave him a brand new one to put in the room. I can't comment as to the value of the room as my husband is a Diamond Choice Rewards member so we used his points to stay free for the week. That said, even if we were to pay for the room, we would definitely choose this hotel again.

  • Stayed: August 2013, travelled with family
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1  Thank j e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

This was a good hotel; great location near Disney etc and only a few minutes to SeaWorld and other attractions. It would have a 4.5/4.7 had the maintenance guy not been so rude when the did not work upon arrival.

Hotel staff up front were great; accommodated me with a nice close room to the parking lot and disabled space since I have trouble walking.

Room 104 was really nice with a fully equipped kitchenette, living room with a pretty nice pull out bed for the kids and a separate bedroom with small bath for parents. The hotel has a small room with a few games and vending machines as well as a coin operated ($1.50 - $1.75 each) washers & dryers thankfully since it was a torrential 15 min down pour on the way to the hotel.

The only problem is the AC was broken and the guy who came to fix it had very limited English and told us we broke the unit and didn't know how to use it! Not the case; husband was born in FL and I've lived here for 40 years so we know how to work the AC.

Hubby went up front and got us another room (212) but luckily there's an elevator and room 212 was just as nice and COLD AIR. The maintenance guy was rude and argued with everything we had to say - not the kind of behavior you want to deal with on a vacation.

Like other travelers said; the breakfast is ok, but still good since it's included in the price. The scrambled (powdered) eggs were gross but the egg patties were delicious as well as the waffles sausage and fruits. There were sausage links but no patties or even bagels to make a sandwich. If you get there early; it's not congested but if you get there later the room is small so you have to wait in line for food.

The rest of the hotel we saw was nice clean and well lit without noise in some other hotels we've stayed at in Orlando. The upfront staff even remembered and commented to my sister in law when she arrived that she had family (us) staying at the hotel and waiting for them to arrive for their stay.

Overall good stay; pretty good food and nice staff.

Room Tip: if your AC is broken ask to be moved ASAP
  • Stayed: September 2013, travelled with family
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Thank Lisa33167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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