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Disney's BoardWalk Inn
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Reviewed 5 September 2012

This was our first stay at the Boardwalk and I was so looking forward to spending a couple of days there. Check in was prompt and efficient, and our room was ready when we checked in at 2 PM. The room was decorated lovely, beds were comfortable, and there was even a towel bunny on a shelf. The location of Boardwalk in excellent if you're spending time in Epcot and the Studios, and we did take the bus to the Magic Kingdom one day and it was efficient. Now the negative --- Although the Wifi in the room was free, it was intermittent, on again, off again and very frustrating when you are trying to finish something and all of a sudden there is "no signal - guest wireless." On our second day, we went to Epcot and returned to the room around 3PM and our room hadn't been cleaned. I called Housekeeping so see if we could be next on the list to have housekeeping. She said she would have to see where the housekeeper was and what she had to do. We were staying Club Level and I would have thought service would have been a little better. Considering it was already 3 PM and the Turndown service cast member came around at 5PM, it seemed ridiculous. However, I do not blame the housekeeper as after looking around the floor, it seems like there were only 3 housekeepers taking care of I don't know, maybe 70 or 80 rooms in that wing. This is Disney's fault, trying to cut costs. My first visit to Disney World was in 1984 and as the years go by, you can see the level of service going down as the prices go up. Meanwhile, as the housekeepers were breaking their backs to clean more rooms than I believe should be expected, the concierge lounge had 4 people standing around --- and I mean standing around. Oh of course, they clear the tables, put out the drinks, snacks, etc and will answer questions, but Disney 4 people for one small lounge? Speaking of the club lounge, service was very good. Of course, with 4 people doing what 2 could handle, everything should be spotless, and replenished as needed and it was, cannot fault that. How I determine whether a hotel will get 5 or 4 stars, is if I can answer the question "would I stay here again?" Unfortunately with the Boardwalk, the answer is No. Next time I stay at an Epcot resort, I will return to the Beach Club.

  • Stayed: September 2012, travelled as a couple
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3  Thank AGentlRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

We chose the Boardwalk Inn because it looked so charming in the pictures - and it was in person too. The rooms were a comfortable size and ours had a nice view out over the water. We enjoyed the actual boardwalk outside the hotel as well - lots of places to eat and shop, plus a couple of nightclubs, including one for teens. (If you're using the Disney Dining Plan, be careful about where you eat - not all of those restaurants accept it.)

The location is good - you can walk to Epcot, or take a boat to Epcot or Hollywood Studios. You have to take a bus to get to the other parks. The buses come regularly so it was never hard to get where we wanted to go.

The biggest downside to the hotel was the lack of dining options inside. There was a bar where you could get pastries and coffee for breakfast, and cocktails in the evening, but that was it. Given the limited Disney Dining Plan acceptance outside the hotel, having a couple of places inside would have been nice.

  • Stayed: October 2011, travelled with family
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3  Thank BeckyS1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

Boardwalk in is walking distance to both Epcot and Hollywood Studios which is nice. It was faster to walk home from Hollywood than take the Boat. On the day we took the bus to the Magic Kingdom. We were the first bus stop and had breakfast at 9:20 at cinderellas castle. We were at the bus stop at 8:01 but the bus didn't show up until after 8:30 and we didn't see any buses pulling away on our walk. We were told the buses run every 20 minutes. We made it into the park at 9:05. We went home in the afternoon (convenience of being in the parks, right?) We tried to go back for dinner at Tonys in the MK at 7:30. We left to catch the bus at 5:30 (early so the kids could ride a couple rides before dinner). Again, when we got to the bus stop there were people that had been waiting for 10+ minutes and we waited another 20 minutes. The bus then stopped at Yacht Club, Swan and Dolphin. We did not get back in the park until 7:15.

As for the resort, it was very nice. The main pool had a great slide for big kids. There was a kiddy pool. The pools close if there is lightning (understandable). On the Boardwalk there are lots of little shops. If you didn't get the meal plan, buy a refillable mug for $14.95. I got morning coffee every day and Iced Tea at the Bakery in the afternoons. Well worth it!

Room Tip: ask for a covered balcony
  • Stayed: August 2012, travelled with family
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1  Thank KingofMorgantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

We stayed in the Disney Boardwalk for a family reunion over the Labor Day weekend. There were 25 of us total! We stayed in one of the "Cottages" and it was perfect for our family of four. The lower level has a Sleeper sofa, half bathroom and kitchenette that we used for soda and water. The kids loved this area as they could relax and watch TV or play on their iPads. Upstairs is the master suite loft area with comfy King bed, flat panel TV and large master bathroom with HUGE jacuzzi tub (my daugher loved it), dual sinks, large shower and TV (she got to bath and watch TV, it was hard getting her out).

Our unit was located by the quiet pool which my kids still loved and we only used the main pool once. We ate at ESPN Club for dinner and visited the gift shop several times.

We were also club level with the InnKeepers Lounge and the food was excellend. We could go up their for breakfast and a light snack in the evening. They would actualy get whatever you asked for! My mom wanted a soda in the morning so they would go in the back and get her one.

The Boat to/from Epcot is quick and Easy. We walked over to the Dolphin for an amzaing dinner at Shulas and took the boat back. The only downfall with the transportation was the bus ride back from Downtown Disney. The Boardwalk is the 6th stop. We got on the bus at 11:15 and didn't pull into the Resort at 11:50 with two tired kids. But, we understand they are trying to save time and money by combining stops.

I would absolutley stay here again! My kids loved it, ALL of the Castmembers were nice calling my kids Prince and Princess, the room was spotless and even smelled clean (like really clean, not just cleaning products!)

Room Tip: Stay in the Cottages. Easy access to the Boardwalk and Lobby
  • Stayed: September 2012, travelled with family
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Thank puddnpie1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

We returned to the Boardwalk Inn August 26 thru September 1, another fabulous stay!

Check in is a breeze. We were met at the front door and whisked away to a private check in area in the Inkeeper’s Lounge.

2 of our 3 rooms were ready at 10am. We grabbed some breakfast in the Inkeeper's Lounge and met up with fantastic staff. Lorenzo, Anita and Jackie welcomed us home in the most incredible way. These folks are never too busy to care for us. They always greet us with warm smiles and great conversation. They really make you feel like family. To the rest of the staff in the Lounge, big thank you! You are all wonderful!

The Inkeeper’s Lounge has food/drink offerings throughout the day that we took full advantage of. We were not disappointed. We ran into some bumpy weather and the staff were quick to assist in rearranging our plans.

The rooms are immaculate, thank you Patsy for your excellent service. Clean sheets on our bed each day and a room that sparkled when you walked in. My husband and I had a king room overlooking the Boardwalk. At night we were able to see the Epcot fireworks from our hotel room. What an absolute delight.

This resort is absolutely charming and a quick walk to DHS and Epcot. The location is perfect for us, Epcot is our favorite resort!

To all the staff at the Boardwalk Inn…Thank you for making my 40th Birthday Celebration a Magical one!!

  • Stayed: August 2012, travelled with family
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1  Thank lulabell1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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