This is our second time staying at the Grand Floridian. The property is beautiful and the rooms average for the price. The towels are abundant as well as the toiletries. The bed pillows are the size of postage stamps, need to be larger.
Our issue this time was the wait staff in the Grand Floridian Cafe. On our first day, we stopped in for lunch. The minute we sat down a waiter came over to complain about the messy table left next to us. He went on to describe the country they were from and how difficult they were. He announced this in front of 3-4 tables. Two days later he came over to update us on his $3.00 tip from that table. He was not even our waiter either time! So very unprofessional & UN-DISNEY! Our waiter was very slow and seemed confused most of the time. He disappeared for long periods of time.
I have to say, Disney service in general has dropped in the last 10 years. This includes the parks.
- Official Description (provided by the hotel):
- Victorian elegance meets modern sophistication at this lavish bayside Resort hotel. Relax in the sumptuous lobby as the live orchestra plays ragtime, jazz and popular Disney tunes. Bask on the white-sand beach, indulge in a luxurious massage and watch the fireworks light up the sky over Cinderella Castle. Just one stop to Magic Kingdom park on the complimentary Resort Monorail, this timeless Victorian-style marvel evokes Palm Beach's golden era. ... more less
- Reservation Options:
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- Also Known As:
- Disney Grand Floridian Resort
- Grand Floridian Resort
- Grand Floridian Disney
- Disneys Grand Floridian Hotel
- Grand Floridian Orlando
- Disney Grand Floridian Hotel
- Grand Floridian Hotel Orlando
- Disney's Grand Floridian Resort & Spa Orlando, Florida