We stayed here for two nights after returning from a Disney cruise. We took the Disney transport to the hotel which was very convenient. You never have to touch your luggage if you don't want to, it magically appearance your room! When we arrived, the staff was friendly and helpful. The hotel itself is much more casual than the more expensive resorts. We were not spending too much time in the room so the fact that it was average and not too special met our expectations this trip. The beds were comfortable, but the shower head was a bit strange and hard to control. The thing I really liked about the hotel was the location. You could take the riverboat to Downtown Disney in 11 minutes. The Disney buses were available for the parks. Also, the counter service restaurant offered beignets, which I love and snacks throughout the day at a reasonable price.
Tip: The transport buses no longer go from any park to Downtown Disney. You have to go to Downtown Disney from a resort. This has not been removed from the signage at the parks and not all employees seem to know this. We waited 30 minutes before a worker told us!More