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Doubletree By Hilton at the Entrance to Universal Orlando
Ranked #181 of 337 Hotels in Orlando
Torquay
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“As expected”
Reviewed 29 January 2014

Typical Orlando chain hotel, don't expect character or individuality - these are money making machines run on a formula, but that's the same with most of the hotels around here.
+ Clean, efficiently run, reasonably modern, friendly staff, free WiFi that worked well, close to Universal parks. Warm cookie on arrival a nice touch. Comfortable beds. Large bedrooms. Nice pool, spa and gym.
- Breakfast $17pp, overpriced and not worth it - plenty of places within walking distance where it is half that. You have to pay for parking $9.99 a day. Safe not big enough to take my laptop.
All in all though this hotel is what we expected and it met our needs. It is an easy walk to Universal or there is a free shuttle bus.

Room Tip: They will all be identical
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Ian1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review, 30 January 2014
Dear Ian1970,

Thank you for your review, we really appreciate your comments. I am glad that we met all of your needs during your stay with us. I look forward to having your back again during your next visit to Orlando. We will have the warm cookies waiting for you.

Sincerely,

Louis
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Cork, Ireland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 January 2014 via mobile

Hotel is lovely, spacious and rooms the same. Little bit out off International Drive if thats where your main focus is. Whilst being at entrance to Universal, the Tram will carry you from many stops on International Drive for maybe 1 or 2 dollars. Would prefer the next time to stay ON International drive and get tram up to Universal.

Stayed January 2014, travelled as a couple
Helpful?
Thank Jess S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review, 30 January 2014
Dear Jess S,

Thank you so much for your review. I am trully glad you enjoyed our rooms. We hope that you will vivit us again when you come to Orlando.

Sincerely,

Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, United States
1 review
Reviewed 29 January 2014

Yes, there are better hotels and worse hotels. Price varies and so does service and amenities. If you're going to visit the Universal parks, this is the place to stay for me and my family. You can probably walk over to the park if you wanted to, but with the family it was easier to drive. You can spend more money and stay at a nicer place (which we have, we've stayed the various Lowe's hotels - which are outstanding!) however, for the price you can't beat this. We paid $100/night and it was great. Great service, room was clean and as described. Free wifi and WARM COOKIES at check-in. Hope that helps. For background, I've stayed at Lowe's, Marriot's, Mandarin Oriental, etc... I think for the price, this works just fine. The bar in the lobby always had a nice vibe too! Cool for family or just chilling at the bar. Enjoy.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alejandro V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review, 30 January 2014
Dear Alejandro V,

Thank you so much for your review. I really appreciate you taking the time to share your comments with. I am so happy that you feel that we are one of the best hotels for the price near Universal. I am so glad you enjoyed our rooms and service. Please hurry back and see us again soon, we will have the Warm Cookies waiting for you!!

Best Regards,

Louis
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Orlando, United States
1 review
Reviewed 29 January 2014

Everyone was super nice, had a great time. I wish the onsite Starbucks would stay open past 3pm since check in is at 4pm. I couldn't understand why you would have the establishment in the hotel if it was not available during normal hours.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review, 3 February 2014
Dear Amber C,

Thank you so much for staying with us. I am so happy you had such a great time. I really appreciate the comments about the staff, I have shared them with everyone. I have also passed on your comments about our Starbucks hours to the management. We all hope to see you again soon.

best regards,

Louis
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Memphis, Tennessee
Level Contributor
431 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 26 January 2014

Being an Honors member where else would we stay.....this location was purrrrrrrfect for our Orlando visit. Entire place was very clean and well kept, staff was very polite, greeted as we entered, and of course offered the "Cookies". Would definitely recommend this location for a great value.
**the only thing that made no sense was having to pay to park in a 1/2 full parking lot during the week... I guess it prevents Universal guests from using the lot, but that's the only thing that was trivial.....

Room Tip: High floor facing Universal
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  • Stayed December 2013, travelled with family
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Helpful?
Thank lifesavr65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review, 28 January 2014
Dear lifesavr65 ,

Thank you so much for being a Hilton Hhonors member and for staying with us on your last visit to Orlando. I was so happy to hear that you had such a Purrrrrrfect stay! I have shared this review with our entire staf and we are all looking forward to having you back soon.

Best Regards,

Louis
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Pennsylvania
Level Contributor
306 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 26 January 2014 via mobile

Not an impressive hotel. The rooms are dated and could really use a remodel. The meeting rooms were okay, but not as nice as other hotels in the area. The food was consistently poor throughout the week, which I feel is just one more indicator as to the state of this facility. Regarding the staff, they were very friendly and every interaction I had with one of them was very positive.

Stayed January 2014, travelled on business
Helpful?
Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review, 27 January 2014
Dear Rob K,

Thank you so much for your candid review of our property. I truly appreciate that you took the time to share comments about our stay. I have shared this with our management team. I appreciate your kind words about our staff and have shared this with them. We all hope to see you again very soon.

Best Regards,

Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree By Hilton at the Entrance to Universal Orlando

Property: Doubletree By Hilton at the Entrance to Universal Orlando
Address: 5780 Major Boulevard, Orlando, FL 32819-7904
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#136 Romantic Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Doubletree By Hilton at the Entrance to Universal Orlando 3.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Doubletree Universal
Doubletree By Hilton At The Entrance To Universal Orlando Florida

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