I booked a hotel room for a bachelorette party, and while we had a fun weekend and a pleasant stay, there are definitely some things that could be improved on. Bob was very helpful at check in, but it is an act of congress to get a luggage cart, and the bellman has to stay with the cart at all times. After check in, we were pointed in the right direction to get a luggage cart. This bellman told us to go back outside and just ask someone else. Next, our neighbors were extremely loud with small children. You think bachelorette and that we're supposed to be the loud ones.....nope, we had a wake up call at 7 am both mornings. Sunday morning, another act of congress was passed to get another luggage cart with a lazy bellman who couldn't been point me in the right direction towards the ATM....it is a silly scam to force their bellman to be tipped. There is no point in making a bellman be present the whole time with the cart. At least make the bellman provide excellent service with this policy. Location is PERFECT and parks are walking distance.
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- Doubletree Orlando
- Orlando Doubletree
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